This is what I was talking about poor customer service by THQ. Tank comes in here and talks about helping the community. Then as quickly as the game flops he is never to be seen again.
You go to their main boards and VERY little info or feed back is given from the devs. THQ is HORRIBLE with filling in its customers of what is being done.
It is one thing to say, "Not much can be looked at in this years iteration and we will look to improve on the following title". It is a completely different case when you keep your fan base in the dark of what is going on with your game. Will we get a patch??? Will we get 2 patches??? Will the online get fixed?? Will the fight camps get looked into?? Will the auto-block and reversals get looked into???
Who the hell knows because they don't open their mouths. This makes it SOOOO frustrating for the fans. Someone like me who stood tall behind UFC 2009 and played it literally every night for a year. LOVED the game to death and would of gladly stood by THQ. But with the shape UFC 2010 was released hurt. I was not discourage though, I had hope that THQ like EA would release their gameplan and what we the fans could expect from their company. Instead we get no response, takes MONTHS to get a patch, blames bad sales on Red Dead, and then worst of all acts if we the fans are crazy and the game is fantastic.
THQ lost me as a customer because of their antics. In this day & age with Devs given great feed back and support to the online community. It is a poor mistake on THQ's part to push the fans aside and make them feel as if their voice means nothing and we should be happy with what was given to us.
To say I am bitter is a understatement. I feel like I was played by THQ and lied to. Many of their marketed features never worked from the get go. Sorry but I had to get this off my chest. Nothing against THQ, but I hope you guys get to read this and can relate from a gamers perspective of how NOT to interact with your fan base.
You go to their main boards and VERY little info or feed back is given from the devs. THQ is HORRIBLE with filling in its customers of what is being done.
It is one thing to say, "Not much can be looked at in this years iteration and we will look to improve on the following title". It is a completely different case when you keep your fan base in the dark of what is going on with your game. Will we get a patch??? Will we get 2 patches??? Will the online get fixed?? Will the fight camps get looked into?? Will the auto-block and reversals get looked into???
Who the hell knows because they don't open their mouths. This makes it SOOOO frustrating for the fans. Someone like me who stood tall behind UFC 2009 and played it literally every night for a year. LOVED the game to death and would of gladly stood by THQ. But with the shape UFC 2010 was released hurt. I was not discourage though, I had hope that THQ like EA would release their gameplan and what we the fans could expect from their company. Instead we get no response, takes MONTHS to get a patch, blames bad sales on Red Dead, and then worst of all acts if we the fans are crazy and the game is fantastic.
THQ lost me as a customer because of their antics. In this day & age with Devs given great feed back and support to the online community. It is a poor mistake on THQ's part to push the fans aside and make them feel as if their voice means nothing and we should be happy with what was given to us.
To say I am bitter is a understatement. I feel like I was played by THQ and lied to. Many of their marketed features never worked from the get go. Sorry but I had to get this off my chest. Nothing against THQ, but I hope you guys get to read this and can relate from a gamers perspective of how NOT to interact with your fan base.
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