Madden 13 emphasizing post-launch support
Collapse
Recommended Videos
Collapse
X
-
Re: Madden 13 emphasizing post-launch support
It's disappointing actually. I feel like you're giving us the run around and classical corporate speech when a consumer finds a major problem with your product and either they don't know how to fix it or don't want to fix it. I can see both scenarios actually...
I know that you have a boss and your boss/marketing department is controlling the message that is released to public, but frankly, this is starting to get to the point of damaging to your 'team'. How do you expect us to keep purchasing your product when there are major issues that make the game unplayable for many of us along with classic marketing speech you're giving us?Comment
-
Re: Madden 13 emphasizing post-launch support
First off, I really appreciate you coming on here and answering people's questions. So my question is, isn't there a lot of things that CAN be fixed with tuner updates such as AI play calling. I know that is a MAJOR issue as I have had the AI calling some horrific games that I don't even think a pee wee coach would do. The play calling in Madden 13 is analogous to the replacement refs in the NFL right now.Comment
-
Re: Madden 13 emphasizing post-launch support
I appreciate you facing the crowd...but I can't help but feel 'the team' has shut us all out. We have been asking for an update regarding some of the major issues for several weeks and we aren't getting a response other than "I don't know" or "we are aware and are looking into it".
It's disappointing actually. I feel like you're giving us the run around and classical corporate speech when a consumer finds a major problem with your product and either they don't know how to fix it or don't want to fix it. I can see both scenarios actually...
I know that you have a boss and your boss/marketing department is controlling the message that is released to public, but frankly, this is starting to get to the point of damaging to your 'team'. How do you expect us to keep purchasing your product when there are major issues that make the game unplayable for many of us along with classic marketing speech you're giving us?
I don't mind the "we are aware and are looking into comment". At least they are aware of the issue and are trying to fix the problem. I honestly do think the devs know that their game needs A LOT of work to be on par with the sports games of today. However, I just don't have the confidence that they can do it. We have said all along that Madden needs a reboot and here we are, they basically have "rebooted" the game, built the physics engine from the ground up and this is what we get.Comment
-
Re: Madden 13 emphasizing post-launch support
First off, I really appreciate you coming on here and answering people's questions. So my question is, isn't there a lot of things that CAN be fixed with tuner updates such as AI play calling. I know that is a MAJOR issue as I have had the AI calling some horrific games that I don't even think a pee wee coach would do. The play calling in Madden 13 is analogous to the replacement refs in the NFL right now.Comment
-
Comment
-
Re: Madden 13 emphasizing post-launch support
Our gameplay team hates nano's and have removed them from the game. There is still overload blitzes. Farls and Gibbs helped remove all nano blitzes from Madden. Anytime there is a new nano a community manager or Game Changer lets me know and we forward it over to them to help fix.
They watch a ton of videos, some on their own, some what we bring to them. The Sim Standard guys to a great job of making and finding videos and sending it over to the team.Comment
-
Re: Madden 13 emphasizing post-launch support
I don't mind the "we are aware and are looking into comment". At least they are aware of the issue and are trying to fix the problem. I honestly do think the devs know that their game needs A LOT of work to be on par with the sports games of today. However, I just don't have the confidence that they can do it. We have said all along that Madden needs a reboot and here we are, they basically have "rebooted" the game, built the physics engine from the ground up and this is what we get.Comment
-
Re: Madden 13 emphasizing post-launch support
I appreciate you facing the crowd...but I can't help but feel 'the team' has shut us all out. We have been asking for an update regarding some of the major issues for several weeks and we aren't getting a response other than "I don't know" or "we are aware and are looking into it".
It's disappointing actually. I feel like you're giving us the run around and classical corporate speech when a consumer finds a major problem with your product and either they don't know how to fix it or don't want to fix it. I can see both scenarios actually...
I know that you have a boss and your boss/marketing department is controlling the message that is released to public, but frankly, this is starting to get to the point of damaging to your 'team'. How do you expect us to keep purchasing your product when there are major issues that make the game unplayable for many of us along with classic marketing speech you're giving us?Comment
-
Re: Madden 13 emphasizing post-launch support
Considering the bold, please help me understand, that if the direction Madden is headed in, is indeed one of realism, why are even the new things implemented so unrealistically? For example the throw a receiver open mechanic, read n react defense, player ratings, CCM, DPP, player movement RailTracks, etc, all have realistic potential yet the devs seem to feel the need to filter them for a perceived idea of "fun".
To get a little more specific, let's say that the OL/DL interaction and player movement is a priority for M14 but if those additions are held to some perceived fun standard opposed to just implementing them to function as realistic possible, how is it reasonable to expect anything but more of the same?
I believe that this dev team is capable of making a solid NFL simulation video game but don't see how that will happen as long as the prevailing wisdom is that optimally realistic applicable football aspects in a video game are not fun. If the devs believe realism is not fun, while of course it takes optimal realism to create a quality simulation video game, how can they possibly ever make Madden a quality NFL simulation?Comment
-
Comment
-
Re: Madden 13 emphasizing post-launch support
I appreciate you facing the crowd...but I can't help but feel 'the team' has shut us all out. We have been asking for an update regarding some of the major issues for several weeks and we aren't getting a response other than "I don't know" or "we are aware and are looking into it".
It's disappointing actually. I feel like you're giving us the run around and classical corporate speech when a consumer finds a major problem with your product and either they don't know how to fix it or don't want to fix it. I can see both scenarios actually...
I know that you have a boss and your boss/marketing department is controlling the message that is released to public, but frankly, this is starting to get to the point of damaging to your 'team'. How do you expect us to keep purchasing your product when there are major issues that make the game unplayable for many of us along with classic marketing speech you're giving us?
You have to look at this realistically. Unless we know with 100% certainty we can address certain issues, we can't tell our fans it will be fixed. All we can say is we are aware and are looking into the crux of the issue and a potential fix.Comment
-
Re: Madden 13 emphasizing post-launch support
Honestly, if a company decided not to say anything at all and do nothing about damage control with a product that was clearly released without testing thoroughly, your company would face a major backlash within the community, more so than now with a rep like you to come in and defend the company and it's ethics.
Take for instance Netflix. They didn't have someone like you to address the matter. The President made one snide remark and that was that. They lost over a million customers with a snap of a finger and losing till this day.
Now they have increased ten fold their subscriptions to match the loss of subscribers which is going to hurt them in the long run.
Netflix will either go bankrupt, sell out to another company or merge with a company. heed my words.Comment
-
Re: Madden 13 emphasizing post-launch support
First off, I really appreciate you coming on here and answering people's questions. So my question is, isn't there a lot of things that CAN be fixed with tuner updates such as AI play calling. I know that is a MAJOR issue as I have had the AI calling some horrific games that I don't even think a pee wee coach would do. The play calling in Madden 13 is analogous to the replacement refs in the NFL right now.Comment
-
Re: Madden 13 emphasizing post-launch support
Actually, the problem is the comment itself...they are aware, but are they actually fixing it? Maybe...maybe not. We can't get an answer out of Frisk...he's back up and is now saying, "I don't know" where the team stands on this issue. Don't they have weekly meetings? Don't have email to communicate? Can't Frisk pick up the phone and ask for a status update? The message he is communicating to us is that this problem doesn't seem to important (which I don't believe) or it's too hard to fix for this year. I just want him/EA to be honest and up front and not hide behind corporate/marketing PR. Can this get fixed this year or not? And if so, what are the chances of it getting fixed?
We hope everyone will be patient and understand that we want to fix these issues just as much as you do.Comment
Comment