PSN Login failure after putting Playstation in Rest Mode

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  • chris431
    Rookie
    • Mar 2009
    • 36

    #1

    PSN Login failure after putting Playstation in Rest Mode

    In NHL25, if I put my PS5 in rest mode, then turn on the PS5, I lose my PSN login to NHL25 so I can't play HUT. I have to restart my PS5 again to get my PSN login active again. This is a problem for me because I play NHL25 via PS Remote play which needs the playstation in rest mode in order to connnect. This problem started when the last update (01.050.000) was applied. I don't if it's a coincidence or not.
  • stlgamer09
    Pro
    • Aug 2009
    • 891

    #2
    Re: PSN Login failure after putting Playstation in Rest Mode

    Originally posted by chris431
    In NHL25, if I put my PS5 in rest mode, then turn on the PS5, I lose my PSN login to NHL25 so I can't play HUT. I have to restart my PS5 again to get my PSN login active again. This is a problem for me because I play NHL25 via PS Remote play which needs the playstation in rest mode in order to connnect. This problem started when the last update (01.050.000) was applied. I don't if it's a coincidence or not.
    I leave mine on rest mode too and haven't had any issues. Have you checked your settings for sign on?
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    • chris431
      Rookie
      • Mar 2009
      • 36

      #3
      Re: PSN Login failure after putting Playstation in Rest Mode

      Originally posted by stlgamer09
      I leave mine on rest mode too and haven't had any issues. Have you checked your settings for sign on?
      I'm not sure what account setting you are referring to. When I check my log in status in the playstation menu (just to the left of the power icon)while in NHL25, it shows green and says I'm online. However, I still can't access HUT after having the playstation in rest mode.

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      • stlgamer09
        Pro
        • Aug 2009
        • 891

        #4
        Re: PSN Login failure after putting Playstation in Rest Mode

        Originally posted by chris431
        I'm not sure what account setting you are referring to. When I check my log in status in the playstation menu (just to the left of the power icon)while in NHL25, it shows green and says I'm online. However, I still can't access HUT after having the playstation in rest mode.
        If you go to system settings and power saving then select Features Available in Rest Mode. Make sure the correct features are turned on.

        Do you get a message or anything when you try? You obviously have connection or you wouldn't even see the PS screen.
        ROSTERS
        NHL 2015 - 2025
        Madden 2018 - 2025
        FHM 2017 - 2022

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        • chris431
          Rookie
          • Mar 2009
          • 36

          #5
          Re: PSN Login failure after putting Playstation in Rest Mode

          I checked Rest Mode settings and Stay connected to the internet is turned ON, Enable turning on PS5 from Network is turned ON. Enable turning on PS5 from Spotify is off. There is just something wrong with my actual account, but only for NHL25. I wish there was some way to turn on auditing for the login process after turning on the PS5 from Rest Mode, to see what the failure is.
          Last edited by chris431; 03-02-2025, 04:22 PM. Reason: more input

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          • stlgamer09
            Pro
            • Aug 2009
            • 891

            #6
            Re: PSN Login failure after putting Playstation in Rest Mode

            Originally posted by chris431
            I checked Rest Mode settings and Stay connected to the internet is turned ON, Enable turning on PS5 from Network is turned ON. Enable turning on PS5 from Spotify is off. There is just something wrong with my actual account, but only for NHL25. I wish there was some way to turn on auditing for the login process after turning on the PS5 from Rest Mode, to see what the failure is.
            No error codes?

            Maybe screen record and post it to get a better understanding.
            ROSTERS
            NHL 2015 - 2025
            Madden 2018 - 2025
            FHM 2017 - 2022

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