X1 controller keeps disconnecting

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  • timmg
    MVP
    • Jun 2003
    • 1380

    #1

    X1 controller keeps disconnecting

    Anybody else having trouble with their controllers, all of a sudden my X1 controllers wont stay connected
  • RockinDaMike
    All Star
    • Feb 2003
    • 9091

    #2
    Re: X1 controller keeps disconnecting

    Originally posted by timmg
    Anybody else having trouble with their controllers, all of a sudden my X1 controllers wont stay connected


    I had an issue once and figured out it was my lithium battery pack after I used regular double a batteries and didn’t have problems


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    • timmg
      MVP
      • Jun 2003
      • 1380

      #3
      Re: X1 controller keeps disconnecting

      Originally posted by RockinDaMike
      I had an issue once and figured out it was my lithium battery pack after I used regular double a batteries and didn’t have problems


      Sent from my iPhone using Tapatalk
      Battery & controller less than 2 months old

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      • mestevo
        Gooney Goo Goo
        • Apr 2010
        • 19556

        #4
        Re: X1 controller keeps disconnecting

        That doesn't mean it can't be batteries. Interference could do it too, but I'd hope it's just the batteries.

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        • The Craigler
          Rookie
          • Mar 2012
          • 222

          #5
          Re: X1 controller keeps disconnecting

          I recently bought an Xbox Elite controller. It keeps turning off after about 5 minutes of usage. Brand new rechargeable battery, but it continues to do it. I switched battery to the standard controller and that works just fine. What a shame because the Elite controller is the best one I’ve ever used.

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          • ODogg
            Hall Of Fame
            • Feb 2003
            • 37953

            #6
            Re: X1 controller keeps disconnecting

            Originally posted by The Craigler
            I recently bought an Xbox Elite controller. It keeps turning off after about 5 minutes of usage. Brand new rechargeable battery, but it continues to do it. I switched battery to the standard controller and that works just fine. What a shame because the Elite controller is the best one I’ve ever used.
            You need to exchange that Elite asap before the 90 day warranty runs out.
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            • The Craigler
              Rookie
              • Mar 2012
              • 222

              #7
              X1 controller keeps disconnecting

              Do you think it’s an actual defect or is this common? From what I’ve read online, it sounds like it could be people’s wireless routers that interfere with the connection. I’ll either exchange it for a new one or get my money back.

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              • ODogg
                Hall Of Fame
                • Feb 2003
                • 37953

                #8
                Re: X1 controller keeps disconnecting

                Originally posted by The Craigler
                Do you think it’s an actual defect or is this common? From what I’ve read online, it sounds like it could be people’s wireless routers that interfere with the connection. I’ll either exchange it for a new one or get my money back.
                I've never heard of it, it's not right, it's not common, you should at least replace it. If the second one does the same then yeah maybe it is interference but I bet your second one will not do it.
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                • ODogg
                  Hall Of Fame
                  • Feb 2003
                  • 37953

                  #9
                  Re: X1 controller keeps disconnecting

                  If you're under warranty you should get it fixed as well. That's not something one should just accept as normal; I wouldnt


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