My HDTV Is Completely Dead

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  • JayBee74
    Hall Of Fame
    • Jul 2002
    • 22989

    #1

    My HDTV Is Completely Dead

    Avoided putting this on the HDTV sticky because I'm desperate to get the thing fixed in a hurry. This post in another forum by another owner of the exact set I have exactly mimics my problem to a tee. An answer by an expert follows:

    Subject: Panasonic ct-32HX42F Completely Dead

    Question
    Good evening,

    I was hoping you could give me a little guidance on what might be the problem. My set was manufactured in June 2002 and I received it the same month directly from Panasonic. So, I've owned it since then.

    I haven't had 1 problem at all until today. My set seems completely dead. It won't power up with the remote or by the power button on the front. I've made sure it wasn't simply the plug (heh) or the power outlet, etc. There is no sign of power even inside the set from the back...no lights, sounds, nothing. I didn't notice any pops, smells, or anything leading up to this. It kinda was just dead all of a sudden.

    This was an excellent set and to go out in just three years seems kind of too soon. I'm actually pretty good at tinkering with things so if you think it's just a fuse or something simple I'd be tempted to trying to fix it myself.

    I did leave messages at the two authorized service centers here in Denver for them to call me back with the cost of a in home service visit. Do you think it would be worth it as I don't really have the funds to put out on a new set or better to just junk the set, get the visa out and move on to newer technology? (heh)

    Thank you in advance and I would appreciate any sort of advice you may have regarding my situation.

    Sincerely,

    Steve Harmon
    Denver CO

    Get the answer below
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    Answer

    If it is not getting power you should verify the power cord is not open circuit. You can usually buy new cords that will replace the one in it for a couple of dollars. Try Radio Shack or any electronic supply store.

    If it is totally dead does that mean there is no light or lamp on the front panel? If there is power to the set and even if it is defective to the core the standby or pilot lamp should be visible. If it is not it means either the power cord is defective or there is a break in the power line at the inside of the set. Or, possibly there is a fuse at the entry point of the set prior to the basic lighting circuit.

    It is highly unusual not to have even the standby light glowing. Going back to ground zero, have you checked the circuit breaker feeding the outlet? Have you checked it with a known good lamp? Have you reset the house breaker? Have you wiggled the power cord at the molded ends where the crimping machines may have broken the wires?

    The more I think about it the more I am concerned that it is at the very basic power line stage of investigation that needs to be reviewed and double checked.

    Let me know if you need further ideas after considering the suggestions above.

    Thanks for your question and or calling upon allexperts.

    Cleggsan


    So, how do you verify if the power cord is not "open circuit"?
  • p_rushing
    Hall Of Fame
    • Feb 2004
    • 14514

    #2
    Re: My HDTV Is Completely Dead

    I think the simplest thing would be to take the power cord and get it checked. If you have a power tester you could do it yourself. If power is passing through, the cord isn't the problem. unless it isn't making contact inside the tv.

    open circuit just means there is no gate to open and close

    Comment

    • Alliball
      MVP
      • Aug 2004
      • 2368

      #3
      Re: My HDTV Is Completely Dead

      You can start one of those prayer threads for it. I'll go first...

      Comment

      • Kashanova
        Hall Of Fame
        • Aug 2003
        • 12695

        #4
        Re: My HDTV Is Completely Dead

        is it a plasma?

        Comment

        • JayBee74
          Hall Of Fame
          • Jul 2002
          • 22989

          #5
          Re: My HDTV Is Completely Dead

          Originally posted by Kashanova
          is it a plasma?
          No, a regular tube 4/3 shaped HDTV.

          Comment

          • FISH
            MVP
            • Oct 2002
            • 745

            #6
            Re: My HDTV Is Completely Dead

            I would probably pop the back off and check the fuses. I had my old 32" RCA that I took the back off to clean inside and the fuses were clearly visible.

            Comment

            • aukevin
              War Eagle, Go Braves!
              • Dec 2002
              • 14700

              #7
              Re: My HDTV Is Completely Dead

              Originally posted by JayBee74
              No, a regular tube 4/3 shaped HDTV.
              My tube TV blew a fuse a few months ago. It took a trip to Radio Shack, a $5 fuse, a soldering gun, and 10 minutes to fix. Good as new. Hopefully that is your problem. When you have a blown fuse, when you press the power, nothing happens at all. No sound, no popping, nothing. Maybe that is your problem if you haven't checked. Look for something like this:



              And see if it's blown. Just follow the power cord inside the unit, it should lead right to it. This is just on my standard tube TV, I don't know how different the inside of a HDTV tube would be.

              Atlanta Braves
              - Auburn Tigers - Nashville Predators

              Comment

              • JohnnytheSkin
                All Star
                • Jul 2003
                • 5914

                #8
                Re: My HDTV Is Completely Dead

                Out of curiosity, is it a Panasonic Tau model? I can't remember the model number, but I had a 32" Tau that I purchased back in 2002 while I was in college and after three repairs got a lemon replacement for a 32" Sony Wega HDTV (which is now sitting unused).

                Anyway, I had a problem with color spotting (green and red tints in the corners). After the second repair job, my wife and I picked it up from the shop and the set wouldn't even turn on, much as you are describing. Now sound...NOTHING! Rather than fight with a warranty repair again, we just swapped out the TV.

                Hopefully if it's the fuse, if not, then your TV might be shot. I would highly suggest not buying Panasonic in the future, as from reading a variety of home theater sites, it seems they have an abnormally high rate of repair issues. I know that I will never buy another Panasonic (in the interest of full disclosure, I'm currently enjoying a 50" Samsung DLP bought this past October).

                Good luck!
                I may not have gone where I intended to go, but I think I have ended up where I needed to be. - Douglas Adams

                Oh, sorry...I got distracted by the internet. - Scott Pilgrim

                Comment

                • JayBee74
                  Hall Of Fame
                  • Jul 2002
                  • 22989

                  #9
                  Re: My HDTV Is Completely Dead

                  Originally posted by JohnnytheSkin

                  Good luck!
                  Thanks everybody-it was the fuse and everything's working fine!

                  Comment

                  • FISH
                    MVP
                    • Oct 2002
                    • 745

                    #10
                    Re: My HDTV Is Completely Dead

                    Sweet! And a cheap fix to boot!

                    Comment

                    • JayBee74
                      Hall Of Fame
                      • Jul 2002
                      • 22989

                      #11
                      Re: My HDTV Is Completely Dead

                      Originally posted by FISH
                      Sweet! And a cheap fix to boot!
                      Yeah, $11-had to buy a set of fuses.

                      Comment

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