Sony caught lying again?

[USF11]

http://www.engadget.com/2006/05/16/sony-throws-party-for-vaios-fakes-blu-ray-demo/

Sony needs a major goodwill PR campaign.

[Rodster]

Re: Sony caught lying again?

The sad truth is that die hard Sony freaks won't care and won't pay attention to this.

It's no different with Apple loyalist, and for the record I own a mac.

[Graphik]

Re: Sony caught lying again?

Meh...what company does'nt lie. Its just rare that you get busted.

[ExtremeGamer]

Re: Sony caught lying again?

Ouch!

[Heelfan71]

Re: Sony caught lying again?

I think that is a made up story personally. I would think if Sony used any type of disc they would use their own brand.

[RubenDouglas]

Re: Sony caught lying again?

why was that guy even snooping around... damn media thinks they can do whatever

[nickb]

Re: Sony caught lying again?

Sony isnt doing anything to get on my good side...

So about 2 months ago I bought a Sony Erickson phone(perhaps a different company then "sony" I dont think so though) and the LCD screen cracked within a week of me having the phone, I called them up cause I had a one year warenty on the phone, and they said they wouldnt replace it because I broke it at work...250 dollars down the drain...

About a year ago, my ps2 broke, well thats fine, I had the thing for about 3 years, so I start playing my friends ps2 and within a month of playing on his ps2 the thing breaks...They need to put out a more durable product...I vowed never to buy anything from Sony ever again after they wouldnt fix my phone, and after the PS2 fiasco, im sticking with that vow...Terrible company...

[ExtremeGamer]

Re: Sony caught lying again?

Sony isnt doing anything to get on my good side...

So about 2 months ago I bought a Sony Erickson phone(perhaps a different company then "sony" I dont think so though) and the LCD screen cracked within a week of me having the phone, I called them up cause I had a one year warenty on the phone, and they said they wouldnt replace it because I broke it at work...250 dollars down the drain...

About a year ago, my ps2 broke, well thats fine, I had the thing for about 3 years, so I start playing my friends ps2 and within a month of playing on his ps2 the thing breaks...They need to put out a more durable product...I vowed never to buy anything from Sony ever again after they wouldnt fix my phone, and after the PS2 fiasco, im sticking with that vow...Terrible company...

I know the feeling, based on my Sony HDTV having issues and Sony being less than helpful, even though I have a 2 year in house warranty from Sony. Amazing...

[Skerik]

Re: Sony caught lying again?

I have a hard time believing this is true.

[StabMasterArson]

Re: Sony caught lying again?

I have a hard time believing this is true.

As do I.

[AugustWest71]

Re: Sony caught lying again?

I have a hard time believing this is true.

Same here

[DXZeke]

Re: Sony caught lying again?

I don't.

After working retail for EB/Gamestop for 2yrs I would have customers coming in complaining (about twice a week) about how Sony won't fix their PS2s for free... I can understand the people that had systems out of warrenty, but I know of at least 8 cases were it was with in the 90 days. Sony said they would fix it for $130 bucks, but it would take 4-8 weeks to get your system back.
I would be asked routineluy if I knew someone that fixed them that wasn't a part of sony...

A close friend of mine here in Raleigh worked at Circuity City for over a year. He was in the PC department... the main CPUs getting complaints were the Sony Viaos. Again, Sony would refuse or argue with trying too help. In most cases people would just give up since it was like fighting with a shark.

http://labs.pcw.co.uk/2006/03/sony_addressing.html

Sony does have a legitimate problem with customer service that they are trying to change, but it's going to take a while for such a huge company for everyone to be on the same page.

[TJdaSportsGuy]

Re: Sony caught lying again?

why was that guy even snooping around... damn media thinks they can do whatever

Typical. Blame the messenger. All he was doing was reporting what he saw. Nothing wrong with that. It's not like that reporter put the standard DVD in there or anything.

[Rodster]

Re: Sony caught lying again?

Sony does have a legitimate problem with customer service that they are trying to change, but it's going to take a while for such a huge company for everyone to be on the same page.

I used to work for Sony Tech Support in Ft. Myers, Fl several years ago and trust me I believe they are capable of it.

Sony has a bad Customer Service Rep and they've earned it and it's all because of their arrogance.

[ExtremeGamer]

Re: Sony caught lying again?

They lost me as a customer for life. Only Sony products in my house are my HDTV and my PS2. Everything else I got rid of. And vow'ed never to buy Sony again.