Laptop help

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  • shugknight
    MVP
    • Oct 2004
    • 4585

    #16
    Re: Laptop help

    No problem man, I would have wanted the same thing done to me if I had the problem. Let me know how it turns out. PS, dont forget to also exchange the battery cause of the call back. Might as well kill 2 birds with one stone ey?

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    • Beantown
      #DoYourJob
      • Feb 2005
      • 31523

      #17
      Re: Laptop help

      My battery's safe, checked that right when we got it.

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      • Beantown
        #DoYourJob
        • Feb 2005
        • 31523

        #18
        Re: Laptop help

        Just got off the phone with Dell and it wasn't the media card or wirless card or any of that...

        the router the upstairs computer has is using a security feature that after a certain amount of time with the same few computers, it automatically locks it up so that it wont send out any more IP addresses(to keep neighbors and such from stealing your signal)

        So now we have to call the router company and they have to explain how to completely re-set the router and start everything over, more-or-less.

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        • shugknight
          MVP
          • Oct 2004
          • 4585

          #19
          Re: Laptop help

          Originally posted by Longhorn
          Just got off the phone with Dell and it wasn't the media card or wirless card or any of that...

          the router the upstairs computer has is using a security feature that after a certain amount of time with the same few computers, it automatically locks it up so that it wont send out any more IP addresses(to keep neighbors and such from stealing your signal)

          So now we have to call the router company and they have to explain how to completely re-set the router and start everything over, more-or-less.
          Really?? I've never experience that before. And I never heard of a routor limiting IP Addresses, unless the administrator changed the options to do so. And unless you're really knowledgeable with networking, you won't know how to do so. I guess that was the default options in your settings.. Weird.

          Did you have any luck so far?

          PS, I would also suggest you setup a wireless key for your wireless, so nobody can tap into your connection.
          Last edited by shugknight; 08-22-2006, 06:50 PM.

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          • Beantown
            #DoYourJob
            • Feb 2005
            • 31523

            #20
            Re: Laptop help

            Got my laptop working perfectly...what they had to do was update my modem because the two(laptop/modem) were not compatible...so Verizon had to remotely take over my laptop and update the router/modem through that. Everything with my laptop's working fine.

            And yeah, we added a wirless key I'm pretty sure, to it.

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