Over the latter of two months, I have been trying to get myself a new televsion that is Circuit City repair policy. My televsion died a couple of months ago, Circuit City sent over a repairman to look at my TV. The repairman classified the televsion has defective. I went back to Circuit City and they told me that they can not replace my televsion with out corporate knowing. So we contacted corporate, and they signed off on a replacement televsion. Now Circuit City is saying that they need someone else to look at my television as the person who did look at my televsion is out for a couple of months. I told them that person was enough and that I would like my television replaced. Finally tonight (September 12), I was supposed to get my television replaced, but they told me that they would replace my TV with a used model! I got furious and when I wanted to speak to the Store mananger, the staff at Circuit City would not let me speak to her.
Now, why am I posting this on OS? I'm giving everybody a heads up about Circuit City, how bad of a customer service opertive they are. If I had the chance for a refund, I'd take it, but I don't have that opportunity.
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