What's wrong with my internet connection? (Cable)

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  • Ice Cream Truck
    Money Makin' Sonny
    • Nov 2003
    • 2200

    #1

    What's wrong with my internet connection? (Cable)

    My family has been with Road Runner for maybe 4 years. Somethin like that. but we've always been having problems. The cable guys have come out here like 12 times already. I'm like what the hell are you gonna do this time?


    The problem is, while we're on the internet, the signal will drop (or cut off) all of a sudden. Sometimes it'll come back on by itself. Other times we have to reset the modem. This is really becoming a problem because whenever I download something, the connection will start crappin out and the download will stop. I end up having to start all the way over. And it really sucks when you're playing a ranked game on Gears of War and Xbox Live gets disconnected. I don't even check my rep anymore

    At first we were using the cable modem they gave us connected to a Wireless Router. Then they gave us a new cable modem (we prolly got bout 3 different ones from them). Now we have this Netgear modem that seems to work as a wireless router also. We were using 2 computers that had wireless adapters (along with my brother hooking up with an Ethernet cable to play PS2 online). Now me and my brother have laptops that had wireless adapters built in so we have 4 computers going wireless to the router. Not sure if that's the problem. Maybe it'll help to disconnect a computer's connection when no one is on it?

    Last time the cable man came out here (last week) he didn't even do anything. He said our internet was "blazing".
    Last edited by Ice Cream Truck; 01-04-2007, 10:28 PM.
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  • e0820
    MVP
    • Jan 2003
    • 2070

    #2
    Re: What's wrong with my internet connection? (Cable)

    I had a similar problem, internet would work intermittently and digital cable would go out. Regular cable (tv's with no digital box) was working but bad reception. They came out and changed the connection to the house, then all the cables inside and then finally around Thanksgiving I seen a Comcast truck drive by and everything was perfect after that. So someone must of yelled at them which prompted them to fix the problem. I guess I wasnt persuasive enough.

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    • Blzer
      Resident film pundit
      • Mar 2004
      • 42515

      #3
      Re: What's wrong with my internet connection? (Cable)

      I didn't read your entire response, but does this happen when somebody picks up the phone?
      Samsung PN60F8500 PDP / Anthem MRX 720 / Klipsch RC-62 II / Klipsch RF-82 II (x2) / Insignia NS-B2111 (x2) / SVS PC13-Ultra / SVS SB-2000 / Sony MDR-7506 Professional / Audio-Technica ATH-R70x / Sony PS3 & PS4 / DirecTV HR44-500 / DarbeeVision DVP-5000 / Panamax M5400-PM / Elgato HD60

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      • pk500
        All Star
        • Jul 2002
        • 8062

        #4
        Re: What's wrong with my internet connection? (Cable)

        How far are you from the main cable office or hub?

        I have TimeWarner's All In One package (Digital Cable, Cable Internet and Digital Phone), and I live about 15-20 miles from the main hub. So TimeWarner installed a small signal amplifier on the cable line in my house to ensure that my signal is strong enough to handle all three services while being far from the main hub.

        This could solve your problem. Ask TimeWarner.

        Take care,
        PK
        Xbox Live: pk4425

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