Ever had somebody try to back out of a ebay transaction?

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  • GAMEC0CK2002
    Stayin Alive
    • Aug 2002
    • 10384

    #1

    Ever had somebody try to back out of a ebay transaction?

    Here's the deal. I won an ebay auction for an audio receiver and paid for it. The seller sent me a request to cancel the transaction with some excuse that the search function wasn't working and potential buyers might have made it go for a higher price. I declined the request b/c I had no trouble looking up items and he should have set a reserve price.

    Curious situation. If he's a stand-up person he'll go ahead a ship it. Not sure what the ebay penalty is for not living up to your end of a completed transaction. Obviously, I run the risk of getting some tampered electronics if he's still forced to ship.
  • chippered
    MVP
    • Aug 2002
    • 1528

    #2
    Re: Ever had somebody try to back out of a ebay transaction?

    What is his return policy?
    GT = Chippered

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    Indianapolis Clowns

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    • GAMEC0CK2002
      Stayin Alive
      • Aug 2002
      • 10384

      #3
      Re: Ever had somebody try to back out of a ebay transaction?

      Originally posted by chippered
      What is his return policy?
      What do you mean? Says buyer has 7 days after receiving it, to make a return for a refund.

      He's basically trying to weasel out of not honoring the transaction b/c he didn't get make as much money as he was hoping. That's why they allow you to set a reserve price (costs extra)--which he didn't do.

      That way you don't have to honor the closing bid.

      Comment

      • dunnyduns
        MVP
        • Feb 2003
        • 1408

        #4
        Re: Ever had somebody try to back out of a ebay transaction?

        To be fair to the seller I don't think he is making excuses and trying to weasel out of the sell because he didn't get the price he wanted. Saturday Ebay did have a problem with their search feature not working because I tried a few times Saturday night to search for some items and nothing came up and it seemed to be a common problem for people trying to use Ebay on Saturday. So, it did potentially cost the guy some bids. http://www.dailyfinance.com/2009/11/...ils-for-hours/

        Who knows if the item would have sold for more but, the guy has a legit beef with Ebay and not you though. I think he is within reason to ask you cancel the transaction but, ultimately he should go to Ebay and complain not that they will probably do anything about it. Did the auction end on Saturday?? If it did then I personally would put myself in the sellers shoes and cancel the transaction in all fairness to the guy. But, it's your call as you won the auction so it's up to you if you think the guy should pay for Ebay's problem.

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        • judgejudy
          MVP
          • Feb 2006
          • 1377

          #5
          Re: Ever had somebody try to back out of a ebay transaction?

          Originally posted by dunnyduns
          To be fair to the seller I don't think he is making excuses and trying to weasel out of the sell because he didn't get the price he wanted. Saturday Ebay did have a problem with their search feature not working because I tried a few times Saturday night to search for some items and nothing came up and it seemed to be a common problem for people trying to use Ebay on Saturday. So, it did potentially cost the guy some bids. http://www.dailyfinance.com/2009/11/...ils-for-hours/

          Who knows if the item would have sold for more but, the guy has a legit beef with Ebay and not you though. I think he is within reason to ask you cancel the transaction but, ultimately he should go to Ebay and complain not that they will probably do anything about it. Did the auction end on Saturday?? If it did then I personally would put myself in the sellers shoes and cancel the transaction in all fairness to the guy. But, it's your call as you won the auction so it's up to you if you think the guy should pay for Ebay's problem.
          I can also vouch for the "unable to search" glitch. I was trying to find some stuff and it kept giving me an error, so I'd have to side with the seller.

          Comment

          • bkfount
            All Star
            • Oct 2004
            • 8467

            #6
            Re: Ever had somebody try to back out of a ebay transaction?

            I got some cheap ps3 games because of the search error.

            If he doesn't ship, just hit him with negative feedback, that's what it's there for. It's not your fault ebay messed up, if the sellers have any issue, they should take it up with ebay. Tampering or breaking the item because he didn't like the price he got would only make things worse on his end as a reputable seller.
            Last edited by bkfount; 11-23-2009, 02:53 PM.

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            • CMH
              Making you famous
              • Oct 2002
              • 26203

              #7
              Re: Ever had somebody try to back out of a ebay transaction?

              Is this a ebay store?

              Just curious to see if you could perhaps get a different audio recorder at a discounted rate for doing the favor.

              But, it's tough for both sides, so I can't really advise on what you should do.
              "It may well be that we spectators, who are not divinely gifted as athletes, are the only ones able to truly see, articulate and animate the experience of the gift we are denied. And that those who receive and act out the gift of athletic genius must, perforce, be blind and dumb about it -- and not because blindness and dumbness are the price of the gift, but because they are its essence." - David Foster Wallace

              "You'll not find more penny-wise/pound-foolish behavior than in Major League Baseball." - Rob Neyer

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              • GAMEC0CK2002
                Stayin Alive
                • Aug 2002
                • 10384

                #8
                Re: Ever had somebody try to back out of a ebay transaction?

                Update: Apparently, ebay will allow him to decline shipping without a penalty. He has made a counter offer that I add $18 to what I've already paid. These issues are why ebay has a Reserve Price and Buy It Now option. That way you get what you think you deserve. If not, anyone can decided hey, i didn't get enough so i'm not shipping.

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                • daflyboys
                  Banned
                  • May 2003
                  • 18238

                  #9
                  Re: Ever had somebody try to back out of a ebay transaction?

                  Well, if there was a site glitch and ebay isn't penalizing him like they normally would, then you're at the mercy of the site. It's not like you're walking into a store off the street.

                  Different story if everything was functioning well.

                  Comment

                  • judgejudy
                    MVP
                    • Feb 2006
                    • 1377

                    #10
                    Re: Ever had somebody try to back out of a ebay transaction?

                    Originally posted by GAMEC0CK2002
                    Update: Apparently, ebay will allow him to decline shipping without a penalty. He has made a counter offer that I add $18 to what I've already paid. These issues are why ebay has a Reserve Price and Buy It Now option. That way you get what you think you deserve. If not, anyone can decided hey, i didn't get enough so i'm not shipping.
                    but you don't think it's unfair that nobody was able to find his item for hours on Saturday?

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                    • GAMEC0CK2002
                      Stayin Alive
                      • Aug 2002
                      • 10384

                      #11
                      Re: Ever had somebody try to back out of a ebay transaction?

                      Originally posted by judgejudy
                      but you don't think it's unfair that nobody was able to find his item for hours on Saturday?
                      Fair or unfair has nothing to do with it. I can sympathize however, ebay had things in place that ensures you get your asking price. I never sold anything on ebay without having a reserve or buy it now price. When you fail to spend a few extra dollars on those options, you leave yourself at the mercy of many things that are outside of your control.

                      In the grand scheme of things, $18 isn't that big a deal on a quality piece of audio equipment. My main beef is with ebay for allowing this type of thing to happen.
                      Last edited by GAMEC0CK2002; 11-23-2009, 06:59 PM.

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                      • judgejudy
                        MVP
                        • Feb 2006
                        • 1377

                        #12
                        Re: Ever had somebody try to back out of a ebay transaction?

                        Yeah, I get what you're saying, and I understand it. Either way, it sucks for both parties involved.

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                        • GAMEC0CK2002
                          Stayin Alive
                          • Aug 2002
                          • 10384

                          #13
                          Re: Ever had somebody try to back out of a ebay transaction?

                          Update: Ended up settling for an extra $15.

                          So not as great a deal, but still a good one.

                          HDMI receiver that can handle lossless audio for $158 shipped.
                          Last edited by GAMEC0CK2002; 11-24-2009, 03:57 AM.

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                          • The Chef
                            Moderator
                            • Sep 2003
                            • 13684

                            #14
                            Re: Ever had somebody try to back out of a ebay transaction?

                            Yeah, personally I would tell him to either honor the price or be done with it. I honestly dont care whether or not ebay screwed up, he has no idea if the price of his item would have even gone up anyways and picking a number like 18.00 is ridiculous because he doesnt know if it would have even gotten close to that in the end. I might sound cold but its ridiculous, if he wanted to ensure a certain amount then use the reserve, if he wants to take the chance and avoid the extra fee for using reserve then its on him, not the buyer. Either way, I see Im a little late to the party, hopefully everything works out with shipping and whatnot.
                            http://www.twitch.tv/kitm9891

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                            • GAMEC0CK2002
                              Stayin Alive
                              • Aug 2002
                              • 10384

                              #15
                              Re: Ever had somebody try to back out of a ebay transaction?

                              Originally posted by The Chef
                              Yeah, personally I would tell him to either honor the price or be done with it. I honestly dont care whether or not ebay screwed up, he has no idea if the price of his item would have even gone up anyways and picking a number like 18.00 is ridiculous because he doesnt know if it would have even gotten close to that in the end. I might sound cold but its ridiculous, if he wanted to ensure a certain amount then use the reserve, if he wants to take the chance and avoid the extra fee for using reserve then its on him, not the buyer. Either way, I see Im a little late to the party, hopefully everything works out with shipping and whatnot.
                              Basically. But ebay has basically screwed the buyer by saying it's okay to not honor the closing price (even though you can set a reserve)....our bad. I'm paying $15 extra based on speculation of a higher ending price. However, chances of getting this AVR for under $160 shipped again is unlikely so I bit the bullet.

                              Supposedly being shipped tomorrow.

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