Laptop blue-screened, requesting help please!

Collapse

Recommended Videos

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Whitesox
    Closet pyromaniac
    • Mar 2009
    • 5287

    #1

    Laptop blue-screened, requesting help please!

    NOTE: OS is Windows 7, 64 bit

    Ok, so let me start at the beginning.

    First, I spilled some water. Only a small amount got on the bottom of the laptop, and wasn't there very long as I went over it furiously with the closest cloth object I could find (blanket). Some also got onto the top of the laptop, which I also cleaned furiously, including pressing down on the laptop and sliding the blanket back and forth to clean the keys. It seemed fine.

    Cleaned up everything else, and went back to my browsing session. After about 30 seconds, the screen went blue, and I got a message about checking my drivers, etc. It contained instructions on how to boot in safe mode and a few other things. I turned off the laptop by holding the power button.

    Let it sit upside down (incase there had actually been some water in there) for a good 5-10 minutes, and re-booted. It booted fine, so I figured I might be out of the woods. I look away for a second, and when I return my glance is met with the same blue screen. I read the entire thing, and noticed a long code with lots of 0's in it. I started to copy it, incase it could help, but the bluescreen freaked out, something about the memory dump failing. Then I got a new blue screen, that just told me the program had failed, and told me to contact my hardware provider. The final line read something like **The program has halted**
    Also, at the bottom of the original screen, it said: irql_not_less_or_equal

    After googling said message, I have found nothing about water damage.

    Some things I feel may be the culprit, or may be unrelated:

    Running in "test mode"
    At the time of the crash, I was running windows 7 in test mode. I also had an option to allow unsigned drivers to work. This was so I could use my PS3 controller as a gamepad, without having to do an advanced boot every time.

    Firewall down
    My firewall was down. Not a big believer that any malicious program could do so much harm without setting off AVG, but I figured anything and everything is worth mentioning.T

    The unsigned driver
    motioninjoy's driver

    One thing that is interesting is that windows started for about 30 seconds, desktop and all. This was on my re-boot, obviously.

    I thought about doing a safe mode>system restore, but I'm afraid the system will crash while booting safe mode, or even worse while doing the restore.

    Ok, asking for all opinions on the issue.

    Current plan of action is to wait until tomorrow night, then go ahead with the restore.
    My guide to MLB: The show

    Making the Show Guide
  • Knight165
    *ll St*r
    • Feb 2003
    • 24964

    #2
    Re: Laptop blue-screened, requesting help please!

    Funny you mention that as my laptop has been doing the blue screen dance on and off for two days now.
    I'll try and start it...get the blue screen a few times....then get it to run properly...then the blue screen....and then it seems to run good.
    The most problems are on the original boot up.

    M.K.
    Knight165
    All gave some. Some gave all. 343

    Comment

    • Burns11
      Greatness Has Arrived
      • Mar 2007
      • 7406

      #3
      Re: Laptop blue-screened, requesting help please!

      Would need all the error codes to even start diagnosing, but I wouldn't try turning the computer on for at least a day in case there is water in there (in fact, I'd pull the battery). Stop errors are hard to diagnose even with all the codes and intimate knowledge of the PC.

      Couple of things I'd suggest, download an Ubuntu live cd and boot to that to rule out major hardware problems. Step two, I would download and use a bootable antivirus (I've used the one by bitdefender in the past), there are viruses and such that can cause stop errors.

      Comment

      • Whitesox
        Closet pyromaniac
        • Mar 2009
        • 5287

        #4
        Re: Laptop blue-screened, requesting help please!

        Originally posted by Burns11
        Would need all the error codes to even start diagnosing, but I wouldn't try turning the computer on for at least a day in case there is water in there (in fact, I'd pull the battery). Stop errors are hard to diagnose even with all the codes and intimate knowledge of the PC.

        Couple of things I'd suggest, download an Ubuntu live cd and boot to that to rule out major hardware problems. Step two, I would download and use a bootable antivirus (I've used the one by bitdefender in the past), there are viruses and such that can cause stop errors.
        Thanks for the help, but I think it might have been a freak accident.

        Typing this from my laptop now, and something odd happened on startup. It gave me a warning about a driver from "motioninjoy.com" (the PS3 controller driver). It had 2 options, continue or quit. I chose quit and things seem to be running fine. I'm deleting the driver and reverting windows 7 back to it's regular self.
        My guide to MLB: The show

        Making the Show Guide

        Comment

        Working...