13 Secrets Your Movie Theater Employee Won't Tell You

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  • SidVish
    2010,13,15,16 CHAMPS!
    • Apr 2003
    • 11743

    #1

    13 Secrets Your Movie Theater Employee Won't Tell You

    "Good Morning America" teamed up with Reader's Digest on a special series, "13 Things Experts Won't Tell You." This month, Reader's Digest unveils the secrets your movie theater employee won't tell you, like how to save money, what foods to eat and more.

    1. Why does it smell so good? The popcorn has chemicals in it to make its aroma fill the theater.

    2. "Extreme Digital" is actually lower quality than IMAX digital. We use it because it's easier to maintain.

    3. For the first month or two of screening, money from ticket sales goes to movie studios. Theaters rely on concession stands to make money. That's why concessions are overpriced. Popcorn costs almost nothing to make.

    4. I know all the methods you use to sneak in. I just don't always care enough to kick you out for it.

    5. The only foods I trust are the popcorn, drinks, and boxed candy. I wouldn't eat the pretzels, hot dogs, or nachos.

    6. Chances are, if you complain to the manager and he sides with you, he's just putting on a show to calm you down. The manager might pretend to yell at me for a minute, but he'll pat me on the back the moment you're out of sight.

    7. Combination deals don't save you money at some theaters. You'd pay the same price if you purchased the items separately.

    8. Think you're saving calories by ordering a small popcorn? That "small" popcorn could have been a medium last month.

    9. Stop getting angry that your food isn't ready. Microwaves can't cook frozen pizzas in 30 seconds!

    10. No, I can't give you extra cups. Everything is inventoried at the end of the night.

    11. Your suspicions are correct. Sometimes I sweep excess food under the seats. Movies often end every few minutes. Sometimes, three or more screenings end at the same time. I don't always have time to clean everything up.

    12 Yes, movies start late. But they almost always end on time – otherwise, the ushers wouldn't know when to clean up. Theaters tell you to come in early so you have time to watch commercials and previews.

    13. Popcorn keeps for a day or two. Many customers confuse warm with fresh.
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  • SuperBowlNachos
    All Star
    • Jul 2004
    • 10218

    #2
    Re: 13 Secrets Your Movie Theater Employee Won't Tell You

    I swear they have published this list before. None of those seem to shocking. To avoid the old popcorn just don't go in the morning. I expected to be a lot more grossed out.

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    • dickey1331
      Everyday is Faceurary!
      • Sep 2009
      • 14285

      #3
      Re: 13 Secrets Your Movie Theater Employee Won't Tell You

      Originally posted by SuperBowlNachos
      I swear they have published this list before. None of those seem to shocking. To avoid the old popcorn just don't go in the morning. I expected to be a lot more grossed out.
      They have. Ive read it before.
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      • Chrisksaint
        $$$
        • Apr 2010
        • 19127

        #4
        Re: 13 Secrets Your Movie Theater Employee Won't Tell You

        Yeah most of those are true as my step dad was a manager at a movie theatre, typically the theatre itself does not get profits off the movies themselves until 6-8 weeks in.

        As long as you weren't the one causing a commotion or what not a manager will probably always side with you if a problem occurs.
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        • VDusen04
          Hall Of Fame
          • Aug 2003
          • 13026

          #5
          Re: 13 Secrets Your Movie Theater Employee Won't Tell You

          6. Chances are, if you complain to the manager and he sides with you, he's just putting on a show to calm you down. The manager might pretend to yell at me for a minute, but he'll pat me on the back the moment you're out of sight.
          I think this one pretty much spreads across all consumer-based business practice. It is somewhat entertaining to me because there's so many folks out there hellbent on their own entitlement, that they'll become irate, receive apologetic lip service from management, then go home feeling vindicated for the rest of the evening ("Even the manager agreed with me that his employee was an idiot for not honoring my three coupons stacked on top of one another to the point where it cost negative money for me to eat there.")

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          • Altimus
            Chelsea, Assemble!
            • Nov 2004
            • 27283

            #6
            Re: 13 Secrets Your Movie Theater Employee Won't Tell You

            Why wouldn't you eat the nachos?

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            • DickDalewood
              All Star
              • Aug 2010
              • 6263

              #7
              Re: 13 Secrets Your Movie Theater Employee Won't Tell You

              Yah... Having previously worked retail management for about six years, I can tell you that many of these apply at more than just theaters. This list honestly just seemed like a "no ****" to me, lol.

              It's not that the customer is always right, it's that you let them think they are right so they'll go away

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              • mgoblue
                Go Wings!
                • Jul 2002
                • 25477

                #8
                Re: 13 Secrets Your Movie Theater Employee Won't Tell You

                Originally posted by Altimus
                Why wouldn't you eat the nachos?
                Maybe the cheese was not good? I dunno, those are pretty prepackaged nowadays, but we used to have a nasty cheese dispenser back in the day.

                Originally posted by DickDalewood
                Yah... Having previously worked retail management for about six years, I can tell you that many of these apply at more than just theaters. This list honestly just seemed like a "no ****" to me, lol.

                It's not that the customer is always right, it's that you let them think they are right so they'll go away
                Overall I agree with the list as well...Hotdogs and pretzels could be sitting out for hours depending on how busy we were.
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                Comment

                • Bruins
                  .
                  • Mar 2004
                  • 6433

                  #9
                  Re: 13 Secrets Your Movie Theater Employee Won't Tell You

                  Originally posted by Altimus
                  Why wouldn't you eat the nachos?
                  Because they're stale and the cheese is disgusting.

                  Worked at a theatre for a couple years, so this stuff isn't shocking at all. Especially the popcorn bit. We'd always pop 3-4 "garbage" bags (they were clean) at night and store them out back so we had "fresh" popcorn ready to go for the first showing in the morning.

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                  • chilli311
                    Fear the Friar
                    • Feb 2008
                    • 2475

                    #10
                    Re: 13 Secrets Your Movie Theater Employee Won't Tell You

                    3. For the first month or two of screening, money from ticket sales goes to movie studios. Theaters rely on concession stands to make money. That's why concessions are overpriced. Popcorn costs almost nothing to make.
                    That's actually been reduced to three weeks now. That's why you see a lot more rereleases of Oscar contenders. The studio can rake in from people seeing it during the second screening after six months of people talking about the film (Slumdog, No Country, and the Artist all did this).
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