My open letter to 25 Best Buy Executives

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  • mgoblue
    Go Wings!
    • Jul 2002
    • 25477

    #46
    Re: My open letter to 25 Best Buy Executives

    I traded in $225 worth of old games before we moved and got a gift card with the credit. A couple months later I actually wanted to buy something and there was no credit on the card. It took an hour and a half for them to start investigating, and then they sent me home with nothing. A week later they figured out that an employee somehow stole my credit a month after I got it on the card. They gave me a online card with $25 bucks more.

    I don't hate BB because of it, but I'm more wary of their employees now...
    Nintendo Switch Friend Code: SW-7009-7102-8818

    Comment

    • Fresh Tendrils
      Strike Hard and Fade Away
      • Jul 2002
      • 36131

      #47
      Re: My open letter to 25 Best Buy Executives

      Wal-Mart definitely has no customer service. They barely have enough people to stock the shelves much less attend to any customers that need help.

      Apart from household items, groceries, and some clothes I rarely buy anything in a store. I hate taking that risk of driving into town and not finding what I'm looking for and just end up ordering it online anyway.



      Comment

      • Dos_Santos
        Pro
        • Aug 2012
        • 652

        #48
        Re: My open letter to 25 Best Buy Executives

        Originally posted by ODogg
        If you really believe that then you've wasted a lot of money at Best Buy. My 55" LCD TV I have in the bedroom was $700 cheaper at Amazon and my 67" DLP TV in my den was $500 cheaper at Vanns.

        Not to mention the countless scores of games for my Xbox and PS3 which have cost me $39 w free shipping and no tax thanks to Amazons $20 presale rebate versus Best Buys $63 w tax price...

        I dare you to name virtually any single item and it can usually, about 99% of the time, be found online for significantly cheaper than Best Buy.


        You have left a lot of money on the table by not playing the game right.

        BB always has the lowest price and if they don't, I have never encountered a manager that wouldn't match it. Amazon is a price follower, not leader.

        In addition, I get instant gratification by picking it up as well as accumulating reward zone points that results in many gift certificates.

        Also, I have had 60 days of price insurance (though that no longer exists with new policy).

        $39 for a new release at Amazon? Lol. Once again, you are playing the game wrong. Pretty much every major release could have been had from Best Buy for $20 (20 gift certificate, $39.99 price match). Or in with Madden 13, it was there for $10.

        I may not be blonde or have big boobs, but I have a brain and understand the game and finance. The dare was hilarious though.

        If anyone has any questions to legally and ethically play the game at the cheapest price possible, don't hesitate to pm me and I will gladly help.
        Last edited by Dos_Santos; 03-12-2013, 06:32 PM.

        Comment

        • CWood2
          TNA & WWE thanks you
          • May 2004
          • 4356

          #49
          Re: My open letter to 25 Best Buy Executives

          Haven't shopped at a Best Buy in years. I'm an Amazon Prime loyalist, and bought a TV last year which was my one fear of online purchases of that size (both dollars and the legit size of a 55" LCD). I tried to save some money and got a really good Sony, but the model below XBR. And my eyes weren't having it. Amazon sent folks to the door to drop it off, pick it up, and I got my new XBR model in mere days. Right to my living room and out of the box. No return fee, no shipping fee, and an insane % of savings. My company has a special deal directly with Sony, and after waiting a few months to find the best price, Amazon's low mark took the cake by a lot.

          Best Buy is overpriced, they don't carry some of the really good models, and their floor reps don't know anything (like how generic HDMI cables are just as good as Monster). Plus their loyalty program is weak.

          It was a great place to shop when I didn't know what I wanted, and what a good home theatre setup really looked like. Now that I do, and I have one ... sorry blue and gold. Amazon for everything, or just about.

          Comment

          • ODogg
            Hall Of Fame
            • Feb 2003
            • 37953

            #50
            Re: My open letter to 25 Best Buy Executives

            Originally posted by Dos_Santos
            You have left a lot of money on the table by not playing the game right.

            BB always has the lowest price and if they don't, I have never encountered a manager that wouldn't match it. Amazon is a price follower, not leader.
            At the time of purchases they didn't match online vendors. And even now they only match certain ones like Amazon, they'd not have matched Vanns.com. And even if they did match both of them the difference in tax and a delivery charge would still have put them several dollars higher.

            I'm well aware of rewards certificates and get extra points by having a Best Buy credit card for purchases there. Sorry but even with those certificates Best Buy still comes up several dollars behind Amazon on both TV's I bought.

            And if Amazon is a price follower, not a leader, then what the hell does that make Best Buy, who you are saying should match Amazon's price? A follower of a follower of a follower? LOL...

            Originally posted by Dos_Santos
            In addition, I get instant gratification by picking it up as well as accumulating reward zone points that results in many gift certificates.
            I get release shipping and so I get it on day one just like you. I also get points on my Amazon visa just like Reward Zone.

            Originally posted by Dos_Santos
            Also, I have had 60 days of price insurance (though that no longer exists with new policy).
            Amazon and vendors like it typically have a 30 day NO-HASSLE return policy. I've returned enough things to Best Buy to know it may be 60 days with Best Buy silver but it's not a NO-HASSLE policy.

            Originally posted by Dos_Santos
            $39 for a new release at Amazon? Lol. Once again, you are playing the game wrong. Pretty much every major release could have been had from Best Buy for $20 (20 gift certificate, $39.99 price match). Or in with Madden 13, it was there for $10.
            You don't get $20 in Best Buy reward certificates for purchasing a $60 game. If you spend $60 at Best Buy you get 60 points. For every 250 points you get a $5 rewards certificate. That means you have to spend $1,000 to get $20 in Rewards Zone certificates. Even if you triple it using being a Gameclub member or using their Credit card you'd still have to spend $300+ to get the same reward you get for spending $60 at Amazon. (https://myrewardzone.bestbuy.com/about/)

            By the time you add in tax and the time you spend getting a price match you're paying much more than Amazon or the online equivalent even with matching.

            Originally posted by Dos_Santos
            I may not be blonde or have big boobs, but I have a brain and understand the game and finance. The dare was hilarious though.
            Considering you're outrageously exaggerating greatly how Best Buy rewards points works makes your argument that Best Buy is cheaper than Amazon pretty hilarious.

            Seriously, do you work at Best Buy or own stock there or something? I'm completely baffled as to why anyone would make such a ludicrous claim that Best Buy is the cheapest place to buy anything that are so obviously laughable I wonder if you're just messing with me..am I being Punk'd? LOL!!

            You might have actually had a good point though about 6 or so years ago when the amount of points you got on purchases was about quadruple what it is now. I remember buying my washer and dryer at Best Buy back in 2006 or 2007 and got back about $300 in certificates. But those days are long gone..
            Last edited by ODogg; 03-12-2013, 08:19 PM.
            Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
            or Tiktok https://www.tiktok.com/@shaunh741

            Comment

            • ODogg
              Hall Of Fame
              • Feb 2003
              • 37953

              #51
              Re: My open letter to 25 Best Buy Executives

              Dos_Santos - just for the hell of it I pulled up a random HDTV to compare prices:

              On Amazon.
              LG-55LM7600 $1,449.99 Free shipping.

              http://www.amazon.com/LG-55LM7600-55...ywords=LG+HDTV

              Same Tv on Best Buy:
              LG-55LM7600 $1,999.99 + $124.99 sales tax = $2124.98 and you get to come pick it up yourself!



              That's $674.99 more expensive at Best Buy than at Amazon by my calculator.

              So...please do tell me how to work that Best Buy Magic of yours and get this TV at Best Buy for $1449.98 or cheaper please because I'm eager to hear this...

              If you don't like LG TV's give me any other brand and I can do the same..

              P.S. If you want to say it's a Rewards certificate difference it's not...

              Earn 3 points for every $1 spent on Amazon.com with Amazon Rewards Visa
              Every 100 points = $1.00 towards your purchase (500 points = $5 reward)
              So on this purchase I'd earn 4349 points or $43.49 in Rewards from Amazon
              vs.
              Earn 1 point for every $1 you spend¹ on purchases at Best Buy
              Every 100 points = .50 towards your purchase (250 points = $5 reward certificate²)
              So on this purchase I'd earn 1,999 points or $40.00 in Reward Certificates from Best Buy
              And if you price match the TV you're now getting even less in rewards, $30 @ BB versus $43 Amz..


              Which means you're now in the hole another $3.49 as Amazon beats Best Buy on Rewards as well..

              So which would I rather pay? $1406 at Amazon or $2084 at Best Buy?

              *Even if you price match you'd still pay $1544.98 INCLUDING REWARD ZONE CERTIFICATES or $138.98 more at Best Buy than at Amazon. Plus you have to figure out delivery on your own as well. If you don't have a truck you're then paying someone for delivery on top of all of this. So yeah....sorry but you lose the price match strategy as well..

              Sorry, better luck next time. Unless you can work your Best Buy magic for all of us to see with cold, hard math instead of pie-in-the-sky Best Buy Reward Zone imagination. I'm waiting..
              Last edited by ODogg; 03-12-2013, 08:50 PM.
              Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
              or Tiktok https://www.tiktok.com/@shaunh741

              Comment

              • Dos_Santos
                Pro
                • Aug 2012
                • 652

                #52
                Re: My open letter to 25 Best Buy Executives

                I am embarrassed for replying, but I will do it just this once and never return to this thread as I feel like I am talking to the guy who always said Lebron James sucks or is overrated. Sometimes you just have to pick up your beer and move to another table and realize it just isn't worth it.

                Madden 13:

                Online order of anything over $50, receive $10 credit.
                Reward Zone Gamers Club $20 preorder.
                $39.99 pricematch that was done at many retailers within the release period

                Equals a $10 game.

                The same above has applied to any large release for the past few years (though the first year of the Gamers Club Program was a large $100 certificate and you had to preorder 5 games. It is now singles) except for the random $10 over $50 which would make any big release $20.

                Halo 4 was 15 (because it got a $34.99 pm), and others as well. There wasn't a single major release that didn't drop to at least 39.99 within the time period. I haven't paid more than $20 for a Call of Duty in awhile....and this doesn't even account for the selling of the DLC.

                If you paid more than $20 for any large release, you left a ton of money on the table. If the game sucked, you would trade it in immediately for $38-42 in trade in credit pretty much meaning Best Buy paid you $20 to try out a major release.

                All of the above is not rocket science, it is simple cheapassgamer.com math. Anyone on this site who has frequented cag understands this and has made their purchases at Best Buy. And the accumulation of the purchases tally on your normal reward zone points membership. You went to a lot of trouble when you didn't even apply the reward zone points correctly. Gamers Club is in addition to the normal reward zone points.

                There isn't a more frugal, or cheap bunch than people who frequent cag (and slickdeals for that matter). They would not touch a girl for a year if that meant they could save on a game...and every single one of the those nerds living in their moms basement buys their games with Best Buy.

                This also doesn't account for Best Buy having the highest tradeins of any major used program (though values have tanked to pretty much be the same as gamestop the past month or so).

                And as far as major purchases, whatever price can be had from amazon or walmart or wherever, Best Buy has price matched it for me without a problem. Now, they will pricematch for everyone without hassle as amazon, along with every other major retailer, is on their price match list.

                If someone was in one of the limited states that has no tax from amazon (and soon all states will be taxed as states aren't going to keep leaving revenue off the table), whatever tax you were saving was always a smaller percentage than what the price drop would have been.

                Using a basic 10 percent to make it easy, an amazon buyer saved $5 on a $50 game. But from buying from amazon, they lost all price protection once it shipped. Pretty much every game known to man has dropped during the price matching period always being a much greater percentage than whatever tax you saved if you managed to be in a non tax state. It for sure makes no sense if you are in a taxed state.

                This doesn't account for instant gratification and ability to inspect the product (ie if you are a slipcover nut).

                Gas? Yes, gas is a factor, but most people travel day to day and a best Buy is usually handy as they are everywhere.

                And for larger purchases? Best Buy will pricematch if they are beat. They will also pricematch frys which amazon usually tries not to and Fry's often is a low price leader.

                Feel free to lol and say whatever you want, but simple math suggest as long as you have access to a Best Buy, it is the most cost effective.

                But if anyone who wants to get a better understanding on how to stretch a dollar and get the best deal possible, don't hesitate to pm me. If you aren't shopping at Best Buy and care about getting the best deal possible, especially for games, you are eating moron sandwiches and bending over. They got you.
                Last edited by Dos_Santos; 03-12-2013, 08:53 PM.

                Comment

                • CMH
                  Making you famous
                  • Oct 2002
                  • 26203

                  #53
                  Certain video game releases at Best Buy do get you 1000 points (or $20 gift certificate) if you preorder as a Gamers Club Unlocked member.


                  Sent from my mobile device.
                  "It may well be that we spectators, who are not divinely gifted as athletes, are the only ones able to truly see, articulate and animate the experience of the gift we are denied. And that those who receive and act out the gift of athletic genius must, perforce, be blind and dumb about it -- and not because blindness and dumbness are the price of the gift, but because they are its essence." - David Foster Wallace

                  "You'll not find more penny-wise/pound-foolish behavior than in Major League Baseball." - Rob Neyer

                  Comment

                  • ODogg
                    Hall Of Fame
                    • Feb 2003
                    • 37953

                    #54
                    Re: My open letter to 25 Best Buy Executives

                    Originally posted by Dos_Santos
                    I am embarrassed for replying, but I will do it just this once and never return to this thread as I feel like I am talking to the guy who always said Lebron James sucks or is overrated. Sometimes you just have to pick up your beer and move to another table and realize it just isn't worth it.

                    Madden 13:

                    Online order of anything over $50, receive $10 credit.
                    Reward Zone Gamers Club $20 preorder.
                    $39.99 pricematch that was done at many retailers within the release period

                    Equals a $10 game.

                    The same above has applied to any large release for the past few years (though the first year of the Gamers Club Program was a large $100 certificate and you had to preorder 5 games. It is now singles) except for the random $10 over $50 which would make any big release $20.

                    Halo 4 was 15 (because it got a $34.99 pm), and others as well. There wasn't a single major release that didn't drop to at least 39.99 within the time period. I haven't paid more than $20 for a Call of Duty in awhile....and this doesn't even account for the selling of the DLC.

                    If you paid more than $20 for any large release, you left a ton of money on the table. If the game sucked, you would trade it in immediately for $38-42 in trade in credit pretty much meaning Best Buy paid you $20 to try out a major release.

                    All of the above is not rocket science, it is simple cheapassgamer.com math. Anyone on this site who has frequented cag understands this and has made their purchases at Best Buy. And the accumulation of the purchases tally on your normal reward zone points membership. You went to a lot of trouble when you didn't even apply the reward zone points correctly. Gamers Club is in addition to the normal reward zone points.

                    There isn't a more frugal, or cheap bunch than people who frequent cag (and slickdeals for that matter). They would not touch a girl for a year if that meant they could save on a game...and every single one of the those nerds living in their moms basement buys their games with Best Buy.

                    This also doesn't account for Best Buy having the highest tradeins of any major used program (though values have tanked to pretty much be the same as gamestop the past month or so).

                    And as far as major purchases, whatever price can be had from amazon or walmart or wherever, Best Buy has price matched it for me without a problem. Now, they will pricematch for everyone without hassle as amazon, along with every other major retailer, is on their price match list.

                    If someone was in one of the limited states that has no tax from amazon (and soon all states will be taxed as states aren't going to keep leaving revenue off the table), whatever tax you were saving was always a smaller percentage than what the price drop would have been.

                    Using a basic 10 percent to make it easy, an amazon buyer saved $5 on a $50 game. But from buying from amazon, they lost all price protection once it shipped. Pretty much every game known to man has dropped during the price matching period always being a much greater percentage than whatever tax you saved if you managed to be in a non tax state. It for sure makes no sense if you are in a taxed state.

                    This doesn't account for instant gratification and ability to inspect the product (ie if you are a slipcover nut).

                    Gas? Yes, gas is a factor, but most people travel day to day and a best Buy is usually handy as they are everywhere.

                    And for larger purchases? Best Buy will pricematch if they are beat. They will also pricematch frys which amazon usually tries not to and Fry's often is a low price leader.

                    Feel free to lol and say whatever you want, but simple math suggest as long as you have access to a Best Buy, it is the most cost effective.

                    But if anyone who wants to get a better understanding on how to stretch a dollar and get the best deal possible, don't hesitate to pm me. If you aren't shopping at Best Buy and care about getting the best deal possible, especially for games, you are eating moron sandwiches and bending over. They got you.
                    First of all, thank you about the explanation of the $20 gaming deal with preordering. Ironically that is the reason I went to Best Buy in the first place - to ask them about that $20 preorder deal I've seen around in ads that actually inspired this very thread. So thanks for that as I did not know that. Butsince I couldn't get anyone to wait on me at Best Buy I was unable to take advantage of that deal anyways...still nice to know for future reference.

                    However, for the major purchases it's still much cheaper to go with Amazon, usually by a decent margin, as my explicit math above proves dollars to donuts. That TV is going to be $138.00 cheaper at minimum if you go with Amazon, even with price match and rewards. And let's not forget that Best Buy doesn't match all online retailers such as Vanns.com, only the big ones like Amazon so there's that too..

                    And if you don't have a truck, as I don't, I'm not sure if they do free delivery if you buy at the store, although I suppose you could always order it from bestbuy.com and call them for a price match. Which sounds like, to me anyways, a pain in the @ss....

                    That $138 would buy you quite a few games either on Best Buy or Amazon depending on whichever you prefer.
                    Last edited by ODogg; 03-12-2013, 09:05 PM.
                    Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
                    or Tiktok https://www.tiktok.com/@shaunh741

                    Comment

                    • CMH
                      Making you famous
                      • Oct 2002
                      • 26203

                      #55
                      It seems like you two are arguing two different things.

                      Best Buy can get you great deals on video games if you take advantage of their club benefits and know how to work the price matching system.

                      Amazon has better deals on larger electronics and with certain benefits could get you free quick shipping.

                      I always shop around both to see what my best option is. I think the lesson is you don't remain loyal to one retailer when retailers are always competing with one another.

                      Find the best deal and take it.


                      Sent from my mobile device.
                      "It may well be that we spectators, who are not divinely gifted as athletes, are the only ones able to truly see, articulate and animate the experience of the gift we are denied. And that those who receive and act out the gift of athletic genius must, perforce, be blind and dumb about it -- and not because blindness and dumbness are the price of the gift, but because they are its essence." - David Foster Wallace

                      "You'll not find more penny-wise/pound-foolish behavior than in Major League Baseball." - Rob Neyer

                      Comment

                      • GAMEC0CK2002
                        Stayin Alive
                        • Aug 2002
                        • 10384

                        #56
                        Re: My open letter to 25 Best Buy Executives

                        Originally posted by CMH
                        It seems like you two are arguing two different things.

                        Best Buy can get you great deals on video games if you take advantage of their club benefits and know how to work the price matching system.

                        Amazon has better deals on larger electronics and with certain benefits could get you free quick shipping.

                        I always shop around both to see what my best option is. I think the lesson is you don't remain loyal to one retailer when retailers are always competing with one another.

                        Find the best deal and take it.


                        Sent from my mobile device.
                        Yep. Go with the best deal, regardless. I have loyalty only to who can give the lowest price on that particular purchase.

                        Absolutely love BB during the U&S promos.

                        Comment

                        • ODogg
                          Hall Of Fame
                          • Feb 2003
                          • 37953

                          #57
                          Re: My open letter to 25 Best Buy Executives

                          Originally posted by CMH
                          It seems like you two are arguing two different things.

                          Best Buy can get you great deals on video games if you take advantage of their club benefits and know how to work the price matching system.

                          Amazon has better deals on larger electronics and with certain benefits could get you free quick shipping.

                          I always shop around both to see what my best option is. I think the lesson is you don't remain loyal to one retailer when retailers are always competing with one another.

                          Find the best deal and take it.


                          Sent from my mobile device.
                          This was my point, that Best Buy isn't ALWAYS the cheapest, which is what DOS_SANTOS said. Hell, it's not even OFTEN the cheapest from my experience.
                          Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
                          or Tiktok https://www.tiktok.com/@shaunh741

                          Comment

                          • Redacted01
                            Hall Of Fame
                            • Aug 2007
                            • 10316

                            #58
                            Re: My open letter to 25 Best Buy Executives

                            Best Buy does not usually have free delivery. Like I said, when I bought my TV a few years ago, it was going to cost about 20% the cost of the TV just to deliver it, but they were helpful in making so I could take it home myself so didn't have to deal with that hassle. I think they have since dropped delivery costs a bit. According to their site, it is only $70 to deliver appliances now. Doesn't mention TV's, but there is no reason it should be $100+ to deliver a TV. I can set it up myself. I'm not a moron.

                            It was only recently they started pricematching Amazon in an attempt to save their asses. Lucky for me, my state does NOT have sales tax so Best Buy might actually have an advantage there now, but I rarely buy electronics these days. Have what I need and it all works.

                            Comment

                            • Husker_OS
                              Champs
                              • Jun 2003
                              • 21459

                              #59
                              Re: My open letter to 25 Best Buy Executives

                              I bought my Roku 3 from Best Buy.

                              Got free shipping because I purchased it in-store. They didn't have any in-stock at the location, so they gave me the option of 25% off the Roku or a $25 gift card. Total came to just under $81 and it's shipped to my place for free.

                              $99 at Amazon...
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                              "Fight on, fight on, fight on men! Remember the Rose Bowl, we'll win then..."

                              Comment

                              • authentic
                                All Star
                                • Jul 2009
                                • 5812

                                #60
                                Re: My open letter to 25 Best Buy Executives

                                Originally posted by ODogg
                                Dos_Santos - just for the hell of it I pulled up a random HDTV to compare prices:

                                On Amazon.
                                LG-55LM7600 $1,449.99 Free shipping.

                                http://www.amazon.com/LG-55LM7600-55...ywords=LG+HDTV

                                Same Tv on Best Buy:
                                LG-55LM7600 $1,999.99 + $124.99 sales tax = $2124.98 and you get to come pick it up yourself!



                                That's $674.99 more expensive at Best Buy than at Amazon by my calculator.

                                So...please do tell me how to work that Best Buy Magic of yours and get this TV at Best Buy for $1449.98 or cheaper please because I'm eager to hear this...

                                If you don't like LG TV's give me any other brand and I can do the same..

                                P.S. If you want to say it's a Rewards certificate difference it's not...

                                Earn 3 points for every $1 spent on Amazon.com with Amazon Rewards Visa
                                Every 100 points = $1.00 towards your purchase (500 points = $5 reward)
                                So on this purchase I'd earn 4349 points or $43.49 in Rewards from Amazon
                                vs.
                                Earn 1 point for every $1 you spend¹ on purchases at Best Buy
                                Every 100 points = .50 towards your purchase (250 points = $5 reward certificate²)
                                So on this purchase I'd earn 1,999 points or $40.00 in Reward Certificates from Best Buy
                                And if you price match the TV you're now getting even less in rewards, $30 @ BB versus $43 Amz..


                                Which means you're now in the hole another $3.49 as Amazon beats Best Buy on Rewards as well..

                                So which would I rather pay? $1406 at Amazon or $2084 at Best Buy?

                                *Even if you price match you'd still pay $1544.98 INCLUDING REWARD ZONE CERTIFICATES or $138.98 more at Best Buy than at Amazon. Plus you have to figure out delivery on your own as well. If you don't have a truck you're then paying someone for delivery on top of all of this. So yeah....sorry but you lose the price match strategy as well..

                                Sorry, better luck next time. Unless you can work your Best Buy magic for all of us to see with cold, hard math instead of pie-in-the-sky Best Buy Reward Zone imagination. I'm waiting..
                                Just so you know, the tv you posted is the 55LM8600 at Best Buy, not the 7600.......
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