Eb Upselling

[Brian_OS]

I don't think I will ever go back into my local EB again. I went in to pick up a couple of copies of Guild Wars and the dude rattled off like 10 freaking things he wanted to sell me.. I kept saying NO NO NO NO .. finally I just glard at him like I was going to hit him and he stopped. I can understand upselling manuals to soccer moms but man they are out of control with this crap. Does Gamestop do the same thing?

[mjb2124]

Re: Eb Upselling

Actually the EB by my house doesn't do this. The Gamestop does though.

The Gamestop will ask about manuals and then ask about any future games I might want to reserve. I use the same credit card everytime I go and they must have a profile on their customers in their PC because when asking if I want to reserve any future titles, they always ramble off games I've bought in the past.

I don't buy many games so I find it odd that they ramble off the titles that I always buy.

[nofearsp2007]

Re: Eb Upselling

I actually like the employees at our local Eb games.

[Jon22]

Re: Eb Upselling

That company is b***s**t. I ask them what they would give me for my xbox. They said 60 dollars . I said how about I trade you my xbox for a used playstation 2 (for Socom 3). Which I feel is a fair trade in some since, fair to them. They wouldn't do it. Those scum bags would give me $60 and then sold it for a $ 100-120 dollars.
Is this reportable to the buisness bureau. Also doesnt Gamestop own EB now HMMM MONOPOLY.

EBAY I guess is the way I have to go.

[mjb2124]

Re: Eb Upselling

Also doesnt Gamestop own EB now HMMM MONOPOLY.

Not exactly. There are many other video game stores so it's not even close to a monopoly.

It's also not reportable to the Better Business Bureau. They can't do anything with how much EB/Gamestop or any other video game store wants to give as a refund for a used game/console etc....

[p2xgamers]

Re: Eb Upselling

Is this reportable to the buisness bureau.

Also doesnt Gamestop own EB now HMMM MONOPOLY.

I'll answer both, no. You must not know what a monopoly is either.

EDIT: Ack joeboo beat me to it.

[Acid]

Re: Eb Upselling

My local EB is great, my Gamestop is the one that sucks.

[Tha_Kid]

Re: Eb Upselling

Game Crazy is the place to go, but you have to have a blockbuster that has one, most around where I live are just regular blockbusters..

[Peter_OS]

Re: Eb Upselling

The reason for the upselling is the fact that all EB Games stores, and EB Games employees are compared and tracked on UPT's (Units Per Transaction.) Ideally they want this to be around an average of 2.0 (2 items sold per transaction.) The higher it is (the more items sold per transaction.) the better it is.

This kind of stat is tracked and ranked accross the district and the country. It also counts on overall stats for the month.

[Brian_OS]

Re: Eb Upselling

The reason for the upselling is the fact that all EB Games stores, and EB Games employees are compared and tracked on UPT's (Units Per Transaction.) Ideally they want this to be around an average of 2.0 (2 items sold per transaction.) The higher it is (the more items sold per transaction.) the better it is.

This kind of stat is tracked and ranked accross the district and the country. It also counts on overall stats for the month.

All of this does not diminish the how freaking annoying it is for the customer.

[mgoblue]

Re: Eb Upselling

they just always ask if i want to preorder anything, don't really hassle me at my GS

[p2xgamers]

Re: Eb Upselling

they just always ask if i want to preorder anything, don't really hassle me at my GS

Same here.

[Kashanova]

Re: Eb Upselling

I buy from another store around my house called game express each game is 47.99 and they're pretty cool and knowledgeable about what they talking about

[Peter_OS]

Re: Eb Upselling

All of this does not diminish the how freaking annoying it is for the customer.

That's retail for you. They do it everywhere.