Launch X360's warranty extended to one year

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  • Klocker
    MVP
    • Jul 2003
    • 3239

    #1

    Launch X360's warranty extended to one year



    Systems built before 1/1/06

    evidently this report is trustworthy

    not that it matters to me as I got the store extended but if you didn't and it blinks before the end of the year, you're covered...

    evidently you also have until november '06 to buy the 2 year warranty
    Last edited by Klocker; 09-21-2006, 01:58 AM.
  • Rodster
    Banned
    • Mar 2003
    • 5709

    #2
    Re: Launch X360's warranty extended to one year

    Good news indeed if true.

    Comment

    • roadman
      *ll St*r
      • Aug 2003
      • 26339

      #3
      Re: Launch X360's warranty extended to one year

      They added 6 months to mine. I paid in Feb 06, and now have till August 08.

      Comment

      • luv_mist
        Older
        • May 2004
        • 9596

        #4
        Re: Launch X360's warranty extended to one year

        How much is the extended warranty?

        Comment

        • ThaGenecyst
          MVP
          • Sep 2004
          • 4404

          #5
          Re: Launch X360's warranty extended to one year

          59.95 i believe
          http://www.myspace.com/phillthegenesis
          http://www.myspace.com/sagetheinfinite

          SageTheInfinite = GOAT.

          Comment

          • highpressure
            Pro
            • Aug 2002
            • 591

            #6
            Re: Launch X360's warranty extended to one year

            It's true. I just got my contract in the mail the other day, and I have a launch system. It reads that my contract is from April 2006 to April 2008. Cool, seeing that it's been covered for mostly a year already.
            FORDMOB ENTERTAINMENT

            Comment

            • MassNole
              Banned
              • Mar 2006
              • 18848

              #7
              Re: Launch X360's warranty extended to one year

              So if I just sent my 360 in to be fixed, think I can ask for a refund?

              Comment

              • ExtremeGamer
                Extra Life 11/3/18
                • Jul 2002
                • 35299

                #8
                Re: Launch X360's warranty extended to one year

                Originally posted by highpressure
                It's true. I just got my contract in the mail the other day, and I have a launch system. It reads that my contract is from April 2006 to April 2008. Cool, seeing that it's been covered for mostly a year already.
                That's 2 years, what you paid for. All launch systems got a 6 month warranty. November - April = 6 months.

                I called earlier, and they said nothing about it being extended.

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                XBox - ExtremeGamer
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                Comment

                • Klocker
                  MVP
                  • Jul 2003
                  • 3239

                  #9
                  Re: Launch X360's warranty extended to one year

                  Originally posted by MassNole
                  So if I just sent my 360 in to be fixed, think I can ask for a refund?

                  yes in fact

                  allegedly they are also refunding previous launch system repair costs

                  this is amazing customer service IMO... good for them

                  Comment

                  • MassNole
                    Banned
                    • Mar 2006
                    • 18848

                    #10
                    Re: Launch X360's warranty extended to one year

                    Originally posted by Klocker
                    yes in fact

                    allegedly they are also refunding previous launch system repair costs

                    this is amazing customer service IMO... good for them
                    Are they doing it automatically or do I need to call?

                    Comment

                    • Klocker
                      MVP
                      • Jul 2003
                      • 3239

                      #11
                      Re: Launch X360's warranty extended to one year

                      Originally posted by MassNole
                      Are they doing it automatically or do I need to call?
                      details are sketchy at the moment but I would call in a day or two once everyone knows what's going on.

                      you can follow it here with "arne" being an MS rep who will hopefully be providing details.

                      Comment

                      • MassNole
                        Banned
                        • Mar 2006
                        • 18848

                        #12
                        Re: Launch X360's warranty extended to one year

                        Thank you. I am really impressed with Microsoft on this one.

                        Comment

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