please help

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  • Wizeguy
    Rookie
    • Jun 2003
    • 393

    #1

    please help

    i have been trying to play my friend online the last 2 days and i haven't been able to connect with him at all. we can not even private chat to each other does anybody have any idea why ?
  • Holic
    All Star
    • Feb 2003
    • 6424

    #2
    Re: please help

    What game? Have you checked your NAT? If not, go to your dashboard, and scroll over to Network settings. Run a test and see if your NAT is open. If it's strict or moderate, that could be your problem. Your friend should do the same.

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    • Wizeguy
      Rookie
      • Jun 2003
      • 393

      #3
      Re: please help

      i tried that and it says it is open now i guess i should have him try his

      Comment

      • Wizeguy
        Rookie
        • Jun 2003
        • 393

        #4
        Re: please help

        how would you fix the NAT if it is strict or even moderate. what do we need to do ?

        Comment

        • Hoos
          MVP
          • Mar 2003
          • 3998

          #5
          Re: please help

          I'm not sure how to improve the NAT issue. You could do a google search and look for some information. I had to do something similar about a year ago but I forget what I found or where I found it.

          Another thing that could be happening is that you and your friend's routers are not compatible with each other. That can keep people from connecting to each other. You both can try taking your routers out of the equation and see if that helps when connecting directly via your modems.
          XBL Gamertag: hoos4974

          PSN: hoos4974

          Comment

          • ODogg
            Hall Of Fame
            • Feb 2003
            • 37953

            #6
            Re: please help

            To fix the nat you need to go into your router's settings and add the xbox 360 IP to the DMZ in security settings.
            Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
            or Tiktok https://www.tiktok.com/@shaunh741

            Comment

            • Wizeguy
              Rookie
              • Jun 2003
              • 393

              #7
              Re: please help

              about last week we were able to play against each other and this week we cant i just don't understand because we played against each other last week

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