I purchased a car door from this guy who was selling parts off his car. I have a damaged door from someone trying to break into it. I used paypal to send money and I also used my credit card through paypal.
When i receive the door, it was a complete mess, it was poorly packaged. He basically put a card board around the door and that was it, not bubble wrap or anything to protect the 50 pound door.
It looked like it was dropped and dented the door extremely bad because of the poor packaging which now makes this door junk.
Can I make a complaint to paypal to get my money back? The door is useless and is scrap now because the dents creased and paint has already flaked off the door so instead of sanding down the paint I have to now strip it and I would have to bondo the dents which is a stretch to do.
I was told also I can call my credit card company and do a charge back but I'm not sure how this would work with a private sale. Any advice?
When i receive the door, it was a complete mess, it was poorly packaged. He basically put a card board around the door and that was it, not bubble wrap or anything to protect the 50 pound door.
It looked like it was dropped and dented the door extremely bad because of the poor packaging which now makes this door junk.
Can I make a complaint to paypal to get my money back? The door is useless and is scrap now because the dents creased and paint has already flaked off the door so instead of sanding down the paint I have to now strip it and I would have to bondo the dents which is a stretch to do.
I was told also I can call my credit card company and do a charge back but I'm not sure how this would work with a private sale. Any advice?
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