The joys of working retail

[19]

Re: The joys of working retail

Immediately thought of this....

[GAMEC0CK2002]

Re: The joys of working retail

I worked in customer service for Sams Club off and on for almost 2 years. In all my transactions I only got duped once on a bogus return. Was tired and about to get off my shift and somebody was returning a broken copier/printer...about $100. Briefly looked inside and checked the receipt thought everything was good. Came back the next day to be told by my supervisor that it wasn't the same printer. They kept the new printer and gave us a broken one.

It is much harder working customer service at a place with a pretty liberal return policy. Even if you are right, as soon as the customer gets loud the management caves in to whatever they want 99% of the time.

Had somebody forget to take their porno out of a broken DVD player once. That was pretty funny.

[Trevytrev11]

Re: The joys of working retail

Ahhh, Good Ol' Best Buy....my nemisis!!!

Last week Best Buy had a 55 inch Samsung LED on sale for like $2,149. My in - laws wanted the TV, but were to busy to pull the trigger. Sunday rolls around and of course the TV is no longer on sale at Best Buy, which I told them was likely going to happen. The TV is now going for like $2,469.

So we search on line and find out that Fry's has the TV for $2,199. However, Best Buy has 0% financing for 36 months and Fry's for 12.

So I call BB and talk to someone in Electronics and ask if they would price match since the nearest Fry's is like 5 miles down the road. They tell us to bring in the proof of price and they'd match it.

So we drive down there. Talk to the guy I talked to on the phone and now he says they have to call Fry's to verify that it is in stock and available at that price. He calls and they have it in stock at that price. The guy goes to get his manager to ring up the discount and the manager tells us that we need the actual in-store Sunday ad showing it at this price and not just something printed up from the website. At this point we're pissed. On the phone we were told we just needed to print up the price from online and now we have to do all this other crap.

So we call Fry's back and they say that they have the ad in store. So we drive down there and of course they don't. At this point, we're just like F-it and bought the TV at Fry's as well as a Blue Ray player and the TV stand. However, they only had 1 HDMI cable left and we needed two....Great, I think, now we can go back to Best Buy and rub it in.

So we go back to BB and the guy we were talking to approaches us and asks if we got the ad and when so we told him we just ended up buying the TV at Fry's as we were sick of getting the run around and we just need an HDMI for the Blue Ray player we just bought. I could tell he was kind of upset, but not in an angry way, almost embarrassed. 10 seconds later, boss man rolls up and asks the same question and gets the same answer. He then proceeds to tell us that he would have beaten their price and that we should return the TV to Fry's and he'd throw in the HDMI for free. We basically told the guy to piss off and that he was the sole reason we bought elsewear. As we picked up our cable and walked toward the line to pay, there was a family looking at the same TV we just bought with the manager guy...so of course we told them that Fry's had the TV for $250 cheaper....just absolutely pissed the manager off.

Felt good though as Best Buy has done me wrong in the past several times...only way it could have felt better apperantly is if I deficated in the urninal.

[loccdogg26]

Re: The joys of working retail

I remember working at Circuit City and this dude buys a plasma. I'm the warehouse lead so I get the tv and take it out to him and help him load in the back of his truck. I also tell him to be careful because plasmas are fragile and do not lay in down in his truck. He looks at me like I dont know what I'm talking about so he gets in his truck and drive off. I notice he drives off near the entrance of the parking lot hops out his truck and lays the plasma down. The next day he comes back to the store the tv screen is smashed into all kinds of pieces like broken pringles in a can. I just shook my head and went behind the customer service office. My dumb*** manager gives the dude a new tv even though I told him what happened. This time I made sure I didn't help.

[CeltBhoy33]

Re: The joys of working retail

I can feel ya Vikingfan. I worked in retail for about 4 years, in sales and management and I'm definitely not envious of your position (especially during the Holiday's). I think I pretty much saw it all in my time from drunken customers,to regular customer bitching and moaning about price, to people trying to steal. to people having the police called on them, to people talking dumps in urinals and that's probably not even half of it.

Well, hang in there man and take the good days with the bad and I'm sure you'll be fine.

I know what you're saying in all of this. I am a cart attendant at target. I have to clean that crap up. I hate being in high school, I literally have the worst job. Since I am strong and a guy they make me work carts, I can't be food or work on the inside that much. The guests always piss me off by leaving there carts every where.

[ryan36]

Re: The joys of working retail

When I worked at sports authority someone crapped in a fitting room. Twice in a week. When I worked at Barnes and Noble (in an upscale suburb) bums would come in and wash up in the bathroom when we opened and then sleep in the chairs

[Gotmadskillzson]

Re: The joys of working retail

I know what you're saying in all of this. I am a cart attendant at target. I have to clean that crap up. I hate being in high school, I literally have the worst job. Since I am strong and a guy they make me work carts, I can't be food or work on the inside that much. The guests always piss me off by leaving there carts every where.

Carts isnt the worst job, being the person who cleans the bathrooms at a 24 hour super walmart is. Mainly because those walmarts have a mcdonalds and a food court inside. And for some dumb reason they allow the customers to eat food THROUGH OUT the store. So therefore you would find chicken and rib bones by the tv wall. mcdonald fries on the clothes, milk shakes by the underwear section.

No lie one day i found a 10 pound bag of mustard greens, along with 5 bottles of bbq sauce sitting right in between the 52 inch lcd tvs they had on display, with greasy hand print right on the screen.

And dont get me started with the moms dumping their babies dirty pampers eveywhere on top of any and everything.

[DickDalewood]

Re: The joys of working retail

QFT. I just got out of retail last February. Now I have a job working M-F, 8-5 and love it. Weekends off, home by 5:30 every night, I get long Holiday weekends plus, this is the first Thanksgiving that I got to go home in four years so, I was very happy about that.

Life is good.

I've slowly been starting to look for that type of job. What field do you work in now Jeremy? Ever since I graduated I've done sales and management, so I'm not really sure what type of mon-fri job to even look for, or where to apply.

[Gotmadskillzson]

Re: The joys of working retail

Banks, insurance fields......That would be a start. Most of those are 9 to 5, week days only jobs.

[CeltBhoy33]

Re: The joys of working retail

Carts isnt the worst job, being the person who cleans the bathrooms at a 24 hour super walmart is. Mainly because those walmarts have a mcdonalds and a food court inside. And for some dumb reason they allow the customers to eat food THROUGH OUT the store. So therefore you would find chicken and rib bones by the tv wall. mcdonald fries on the clothes, milk shakes by the underwear section.

No lie one day i found a 10 pound bag of mustard greens, along with 5 bottles of bbq sauce sitting right in between the 52 inch lcd tvs they had on display, with greasy hand print right on the screen.

And dont get me started with the moms dumping their babies dirty pampers eveywhere on top of any and everything.

I am the one who cleans the bathroom at target when I am on every hour. A long with other things like trash, defectives. Just not a fun job lol.

[jeremym480]

Re: The joys of working retail

I've slowly been starting to look for that type of job. What field do you work in now Jeremy? Ever since I graduated I've done sales and management, so I'm not really sure what type of mon-fri job to even look for, or where to apply.

I guess you can describe my job as being in the accounting field. The company the I work for is one of the biggest construction companies in the world. My job is to oversee operations for four companies we supply power to in California. My job is very easy day to day . When I get to work, the production reports for each facility are emailed to me and I input them into an Excel spreadsheet so that we know how much to bill them at the end of each month. Then at the end of each month I generate the billing's and send them to the clients. Throughout, the month I receive our bills and code them into our general ledger for accounting purposes. Other than that, I turn in the time for our operators and field any question's that they may have.

The good thing is I don't really work with anyone on a daily basis. The only people I work with is once a week I turn in our AP into data entry to be entered and every now and then I'll have to Fed Ex something through our payroll department. Other than that it's just me. So, yeah it's basically an accounting job. Which is quite the change from working in retail and seeing a couple hundred people everyday.

[GAMEC0CK2002]

Re: The joys of working retail

I know what you're saying in all of this. I am a cart attendant at target. I have to clean that crap up. I hate being in high school, I literally have the worst job. Since I am strong and a guy they make me work carts, I can't be food or work on the inside that much. The guests always piss me off by leaving there carts everywhere.

I feel ya bro. At one point, I cashiered at Sams Club. What finally made me quit, was having to push the carts. It was cold, carts were everywhere, and I didn't have a mule. That was a wake-up call that I needed get off my butt and find a career.

[Sting]

Re: The joys of working retail

I guess you can describe my job as being in the accounting field. The company the I work for is one of the biggest construction companies in the world. My job is to oversee operations for four companies we supply power to in California. My job is very easy day to day . When I get to work, the production reports for each facility are emailed to me and I input them into an Excel spreadsheet so that we know how much to bill them at the end of each month. Then at the end of each month I generate the billing's and send them to the clients. Throughout, the month I receive our bills and code them into our general ledger for accounting purposes. Other than that, I turn in the time for our operators and field any question's that they may have.

The good thing is I don't really work with anyone on a daily basis. The only people I work with is once a week I turn in our AP into data entry to be entered and every now and then I'll have to Fed Ex something through our payroll department. Other than that it's just me. So, yeah it's basically an accounting job. Which is quite the change from working in retail and seeing a couple hundred people everyday.

That sounds awesome. I've done management and sales since graduating college and I need a new gig.

[CreatineKasey]

Re: The joys of working retail

I've done sales for a few years and the things people try to do to get away with things are sometimes absolutely hilarious. It's amazing how peoples' tone changes from when you initially give them a deal and great service to when they are required to pay what they agreed to.... they turn completely evil. I've seen people taht come off as extremely kind turn into a whole different person once they had to actually pay. Reason out the window, once they realize real money is involved all hell breaks loose. Everybody is out there trying to swindle.

[chadskee]

Re: The joys of working retail

I worked at Best Buy for two years. I feel your pain.

One guy told me I was ******** and hit his chest with his wrist and made the ****** sound. It's because I couldn't find his movie; it wasn't in stock.