Amazon screwed me over with their delay for Free Super Saver Shipping

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  • HKPound
    Pro
    • Sep 2012
    • 552

    #1

    Amazon screwed me over with their delay for Free Super Saver Shipping

    I jumped on the Gold Box Deal for FIFA as a gift and the Vita on the same day. The Vita had that little delay Amazon pulls to try to get you to pay for shipping because it shipped so quick but it still came in on the estimed date of arrival. However, they did the same thing with FIFA as it was estimated to come in this Monday. It was already a hour away from my house by late night Thursday, so I assume they decided to go with the little delay. However, this time they ended up losing it and now I have to go through all the crap with Amazon Customer Service, hopefully they give me priority shipping so I dont get f'd over again. I highly recommend people get standard shipping or go with the prime trial(going to do it now, just have a knack for forgetting and wouldn't want to lose some cash, considering I'm a broke college student) so you don't get screwed over by the delay Amazon puls for free super saver shipping.
  • GAMEC0CK2002
    Stayin Alive
    • Aug 2002
    • 10384

    #2
    Re: Amazon screwed me over with their delay for Free Super Saver Shipping

    Originally posted by HKPound
    I jumped on the Gold Box Deal for FIFA as a gift and the Vita on the same day. The Vita had that little delay Amazon pulls to try to get you to pay for shipping because it shipped so quick but it still came in on the estimed date of arrival. However, they did the same thing with FIFA as it was estimated to come in this Monday. It was already a hour away from my house by late night Thursday, so I assume they decided to go with the little delay. However, this time they ended up losing it and now I have to go through all the crap with Amazon Customer Service, hopefully they give me priority shipping so I dont get f'd over again. I highly recommend people get standard shipping or go with the prime trial(going to do it now, just have a knack for forgetting and wouldn't want to lose some cash, considering I'm a broke college student) so you don't get screwed over by the delay Amazon puls for free super saver shipping.
    Sorry to hear that. Can't say I've ever had a problem with FSSS though.

    Comment

    • HKPound
      Pro
      • Sep 2012
      • 552

      #3
      Re: Amazon screwed me over with their delay for Free Super Saver Shipping

      Originally posted by GAMEC0CK2002
      Sorry to hear that. Can't say I've ever had a problem with FSSS though.
      I'm sure it's just fine most the time, but the congestion in mail thanks to Black Friday and Cyber Monday is probably why it happened

      Comment

      • SuperBowlNachos
        All Star
        • Jul 2004
        • 10218

        #4
        Re: Amazon screwed me over with their delay for Free Super Saver Shipping

        How is this the fault of FSSS? Crap gets losts whether you pay for the slowest service or for over night. Unless something has changed Amazon doesn't have their own shipping service.

        Comment

        • p_rushing
          Hall Of Fame
          • Feb 2004
          • 14514

          #5
          Re: Amazon screwed me over with their delay for Free Super Saver Shipping

          FSSS goes through the slowest USPS. This is the worst shipping you can do, sorry that is your fault.

          Amazon I believe offers some kind of free prime service for college students, if it isn't year round they offer it many times.

          Comment

          • HKPound
            Pro
            • Sep 2012
            • 552

            #6
            Re: Amazon screwed me over with their delay for Free Super Saver Shipping

            Originally posted by p_rushing
            FSSS goes through the slowest USPS. This is the worst shipping you can do, sorry that is your fault.

            Amazon I believe offers some kind of free prime service for college students, if it isn't year round they offer it many times.
            Yeah I never had problems with it before, but I think it has to do mostly with the congestion of the holiday season.

            Comment

            • mattsb84
              Rookie
              • Dec 2007
              • 378

              #7
              Re: Amazon screwed me over with their delay for Free Super Saver Shipping

              Stuff gets lost..it happens. Not really amazons fault and i dont quite understand how you "got screwed over"? You aren't going to lose money and they will re-ship the item at no cost to you. And it's quite possible your package got miss routed so you may end up with a second copy anyhow. It happened to me recently actually.

              I've gotten a couple months extra free on my Prime account when that's happened so I can't really say anything negative about amazons CS. When they screw up, they either refund, reship (usually next day, for prime anyhow) or give something a little extra to say "Sorry, we screwed up". Good stuff.

              Comment

              • bichettehappens
                MVP
                • Jun 2010
                • 2547

                #8
                Re: Amazon screwed me over with their delay for Free Super Saver Shipping

                I ordered 2 items with FSSS, one on Black Friday, the other last Wednesday. Both got to me perfectly fine and quicker than the 5-8 days of expected arrival.

                Haven't ever had a problem with FSSS in the past either, probably was just bad luck for you this time around

                Comment

                • HKPound
                  Pro
                  • Sep 2012
                  • 552

                  #9
                  Re: Amazon screwed me over with their delay for Free Super Saver Shipping

                  Their customer service gets an A+, they didn't give me my codes for the Vita Gold Box and customer service got on that right away a few weeks ago. Now they gave me one day shipping for the replacements on the lost order.

                  Comment

                  • 55
                    Banned
                    • Mar 2006
                    • 20857

                    #10
                    Re: Amazon screwed me over with their delay for Free Super Saver Shipping

                    I have purchased over 10k worth of stuff from Amazon over the years (64" TV, full home theater, over 300 Blu-ray films, etc.) and have never had a single problem with their shipping and I use the FSSS all the time when it is just Blu-rays and such.

                    Comment

                    • khaled
                      Pro
                      • Apr 2009
                      • 942

                      #11
                      Re: Amazon screwed me over with their delay for Free Super Saver Shipping

                      Their customer service is the best. My order (2 day shipping) took longer, I complained to them, they gave me $5.
                      Texas Longhorns
                      Dallas Cowboys
                      SA Spurs

                      Comment

                      • SuperBowlNachos
                        All Star
                        • Jul 2004
                        • 10218

                        #12
                        The amazon warehouses are insane. It's crazy how much stuff they can fit under one roof.

                        Comment

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