Canceled Directv - Question...

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  • PhiPsi1
    MVP
    • Feb 2003
    • 1039

    #16
    Re: Canceled Directv - Question...

    Fellas -

    So I'm getting a bit concerned b/c now I have just received a return mailer for my HDBox for recycling (DTV did not want the receiver back)....BUT still no access card mailer has arrived....I really hoping I'm not getting scammed where they will charge my account for a 'non-returned' access card when they have not even sent me the mailer as of yet....

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    • Redacted01
      Hall Of Fame
      • Aug 2007
      • 10316

      #17
      Re: Canceled Directv - Question...

      Originally posted by PhiPsi1
      Fellas -

      So I'm getting a bit concerned b/c now I have just received a return mailer for my HDBox for recycling (DTV did not want the receiver back)....BUT still no access card mailer has arrived....I really hoping I'm not getting scammed where they will charge my account for a 'non-returned' access card when they have not even sent me the mailer as of yet....
      You're being a bit paranoid about it. They probably do want them back if they are for current equipment, but they don't have their finger on a button ready to charge you a penalty or anything. Give them a call if you are concerned. They can do a lot more about it than any of us here.

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      • djp73
        Coach Porter Davis
        • Jun 2009
        • 8504

        #18
        Re: Canceled Directv - Question...

        yeah, haven't heard much about dtv "scamming" people but you can give them a call to check status
        ---

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        • PhiPsi1
          MVP
          • Feb 2003
          • 1039

          #19
          Re: Canceled Directv - Question...

          Originally posted by dochalladay32
          They can do a lot more about it than any of us here.
          Thanks for the insight guy....

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          • PhiPsi1
            MVP
            • Feb 2003
            • 1039

            #20
            Re: Canceled Directv - Question...

            Originally posted by djp73
            yeah, haven't heard much about dtv "scamming" people but you can give them a call to check status
            Yeah...gave them a call and they advised it was sent back on June 4th (the day I cancelled) so the customer service rep let me know that it should arrive next week...Will just keep following up with them till it arrives I suppose...

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            • FlyingFinn
              MVP
              • Jul 2002
              • 3956

              #21
              Re: Canceled Directv - Question...

              My first envelope never game but I called and they shipped a new one. No penalties were charged.

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              • PhiPsi1
                MVP
                • Feb 2003
                • 1039

                #22
                Re: Canceled Directv - Question...

                Originally posted by FlyingFinn
                My first envelope never game but I called and they shipped a new one. No penalties were charged.

                I'm thinking that is what I will most likely have to do if I don't receive the envelope this week...Great to hear that no penalties were assessed!

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