Cant login into server: "You must be signed into XBOX live and EA servers to access..

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  • Hibachi_zero
    Rookie
    • Mar 2011
    • 40

    #1

    Cant login into server: "You must be signed into XBOX live and EA servers to access..

    I just got FIFA 2 days ago for the XBOX one and havent been able to play it online. I DO have XBox gold and i can access all the other stuff on the xbox but when I play the game it wont let me in the ea servers.

    anyone else had this issue? solutions?
  • usrrku
    Just started!
    • Oct 2012
    • 5

    #2
    Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

    I am having the same problem. I cant access any of my games online, but I can use netflix, espn and other apps that require an xbox live account. I finally had to call xbox live support and they had to escalate the issue. I am waiting to hear back from them and will let you know if it gets resolved. In the meantime please let me know if you found a fix.

    Good luck!

    Comment

    • craigbezzle
      Rookie
      • Feb 2014
      • 26

      #3
      Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

      Originally posted by usrrku
      I am having the same problem. I cant access any of my games online, but I can use netflix, espn and other apps that require an xbox live account. I finally had to call xbox live support and they had to escalate the issue. I am waiting to hear back from them and will let you know if it gets resolved. In the meantime please let me know if you found a fix.

      Good luck!
      I've had this problem for a couple months now. So frustrating. Between this and Battlefield's online issues I'm starting to wish EA never published Titanfall.

      Comment

      • usrrku
        Just started!
        • Oct 2012
        • 5

        #4
        Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

        I was thinking the same thing. However, I downloaded the kinect sports rivals demo and am not able to connect online with that game either. It isnt an EA game so I am pretty sure it is a microsoft problem as apposed to an EA or Origin problem. That being said, EA is still a complete joke of a developer.

        I will report back here after I speak with MS again.

        Until then.....

        Comment

        • Hibachi_zero
          Rookie
          • Mar 2011
          • 40

          #5
          Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

          I found out I had to clear my Alternate MAC address setting in the network settings menu. Did it and bang, im able to play FIFA online now.

          Comment

          • usrrku
            Just started!
            • Oct 2012
            • 5

            #6
            Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

            Thanks Hibachi!

            That did the trick. I appreciate the heads up.

            Comment

            • craigbezzle
              Rookie
              • Feb 2014
              • 26

              #7
              Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

              is that in the xbox settings or the FIFA settings?

              Comment

              • usrrku
                Just started!
                • Oct 2012
                • 5

                #8
                Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

                Xbox settings.

                settings> network> Advanced settings

                Comment

                • mastahze
                  Just started!
                  • May 2015
                  • 1

                  #9
                  Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

                  Yes!! clear AlternateMAC Address

                  Thanks people!!
                  I signed up just to say thank you..

                  Comment

                  • Overwatch
                    Just started!
                    • Mar 2019
                    • 1

                    #10
                    Re: Cant login into server: "You must be signed into XBOX live and EA servers to acce

                    Had this exact same issue with Overwatch and this completely fixed it. Thank you so much!!!

                    Comment

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