I'll echo everyone else and say thanks and hope its good news.
What is nice, is at least we are getting some communciation. They arent just hiding away ( I dont think). I'd rather have them tell us straight up what is wrong, what can be fixed or what will or will not be fixed than just let us all try to figure it out.
Thanks again Russell
*Disclaimer: I reserve the right to change into an angry consumer if all of our demands are not met

. Just a thought, it probably won't make a difference though, but may be worth a shot in the meantime for some.
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