This sentence is the key. As a chef I can relate LOL.
If I send out a steak and it gets eaten half and then a hair is found, the consumer 99% of the time sends it back AFTER they found the discrepency. They're not going to wait for everyone else to eat first before they cut into theirs. They are assured that I as the Chef have checked everything before I put the plate in the window for service.
Just a side note. I have never had a steak sent back because of a hair. LOL. I have had a steak sent back because it was too rare though.




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