But they do run into them, they may be discouraged when they are stifled. They may be discouraged by complex controls. They may be discouraged by constantly being stunned, or what is admitted to be a high learning curve game.
They may be discouraged by the limited tutorials which hampers their enjoyment of the game since casuals and new players are less likely to seek forums to actually learn the meta.
There are sacrifices that have to be made for the greater good, there were already sacrifices made which make up for a more authentic and immersive game- which helps gain more goodwill, which by word of mouth gives the game a better public perception. There could be an arcade setting as well.