Bug Report/Support

[Branbran225]

Help, I keep tryin I login, but it keeps saying login is unsuccessful.

[EticketJedi]

Quote: Originally Posted by Branbran225

Help, I keep tryin I login, but it keeps saying login is unsuccessful.

2K servers are having issues... facebook and gamecenter/google all work fine to log in.

[trig]

2k14 is about to get replaced and they still can't get their servers right

[EticketJedi]

Quote: Originally Posted by NWGameDad

How many cards do you have in your Card Collection? Sounds like you're running out of memory when going to the Card Collection screen. This would happen if you're on a really low end device or you somehow managed to gain more than the 120 card limit.

It just happened at 106/120. Opening up the task manager on the ipad shows the app is still running. If I tap it then it starts up like normal.

[tobman]

my catalog gets wiped out,all my common,uncommon,rare cards are gone,still have epic.legendary and my playoff card but all the others get wiped out,its the second time in the last few weeks,the first time the support tech was great.he reset my deck to a previous spot or something,this second time the tech told me it was my phone and i needed to factory reset it.i have played 20k games and no probs til recently.i mailed the tech back about reset on my deck and he never responded.i know they are only small caeds but i had a ton filled im my catalog and now there is barely any there.and it varies from log in to log in how many are in it.ive spent money on this game and im pretty bummed about the way ive been treated this timem any ideas? thanks for the help

[Danab]

I feel you man, the same things happen to me.Tech support absolutely did not help... In the end I gave up trying to finish my collection.It's a bummer.
Good luck in the process of getting it back!


Envoyé de mon iPhone en utilisant Tapatalk

[RogerSanchez]

Quote: Originally Posted by GeorgeHillPaulGeorge

Today I received a Magic Johnson in my draft but had no Johnson when I checked my collection, emailed feedback and support hopefully you can help me:P

I have collected almost all common and uncommon cards but afterwards my collection wipes out and returns to initial stage. Can somebody explain me why did it happen ?

[EticketJedi]

Quote: Originally Posted by RogerSanchez

I have collected almost all common and uncommon cards but afterwards my collection wipes out and returns to initial stage. Can somebody explain me why did it happen ?

I don't know if they ever figured out a reason. Unfortunately it's a pretty common issue.