12:12 PM - April 10, 2013 by RaychelSnr
You've almost certainly heard the news by now, Electronic Arts has been named the worst company in America for the second year in a row by Consumerist. EA managed to 'best' Bank of America, yes that same BAC that helped nearly bring down the entire US economy in 2008, in the championship round.
Consumerist cited three key areas where EA failed to improve in the last year: 1)providing a product people want and like, 2)sell products at a reasonable price and 3)support the products you sell.
EA COO Peter Moore had this to say, "I’ll be the first to admit that we’ve made plenty of mistakes. These include server shut downs too early, games that didn’t meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this."
Of course, Moore also had something else to say, "In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games. This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America."
So, apparently, EA is officially the worst company in America, but not because of what they have done to anger customers in the first place, but because people simply are homophobic and want to prove a political point.
Of course, it's also because people just don't like the Madden cover choice, "We’ve seen mailing lists that direct people to vote for EA because they disagree with the choice of the cover athlete on Madden NFL," Moore wrote to Consumerist.
As for those pink elephants in the room? Oh don't mind them, they are just there for decoration.
What do you think about EA being named the worst company in America for a second year in a row? Does it 'deserve' the honor over the other companies at the top of the list like Comcast and Bank of America? Sound off!
Consumerist cited three key areas where EA failed to improve in the last year: 1)providing a product people want and like, 2)sell products at a reasonable price and 3)support the products you sell.
EA COO Peter Moore had this to say, "I’ll be the first to admit that we’ve made plenty of mistakes. These include server shut downs too early, games that didn’t meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this."
Of course, Moore also had something else to say, "In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games. This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America."
So, apparently, EA is officially the worst company in America, but not because of what they have done to anger customers in the first place, but because people simply are homophobic and want to prove a political point.
Of course, it's also because people just don't like the Madden cover choice, "We’ve seen mailing lists that direct people to vote for EA because they disagree with the choice of the cover athlete on Madden NFL," Moore wrote to Consumerist.
As for those pink elephants in the room? Oh don't mind them, they are just there for decoration.
What do you think about EA being named the worst company in America for a second year in a row? Does it 'deserve' the honor over the other companies at the top of the list like Comcast and Bank of America? Sound off!
When EA stops treating their customers like binary code and telemetry numbers, the reputation of company will change...I don't think any of us will live to see the day.
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