MLB 14 The Show Available As Day 1 Digital Download Available to Download Now (PS4)

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  • BA2929
    The Designated Hitter
    • Jul 2008
    • 3342

    #1561
    Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

    If you plan on calling up Sony to get a refund, here are some tips from a guy who worked in a call center for 3 months in college:

    1) Don't be rude to the call center person. They aren't responsible for this problem and likely have little idea what's making you mad. They don't make the refund rules, so no need to rip into them to make yourself feel better.

    2) If you're on hold for more than 10 min, I'd recommend you hang up and try again. Especially if you're "waiting to be transferred".

    3) Do not ask for a supervisor unless you want to be on hold forever. In my old place we had one guy and when there was a busy day he'd have to take many, many calls. Most likely the person you're talking to can help you.

    4) If one person rejects your refund request just call back and hope you talk to someone new. Sometimes a different person will help you. If they don't then ask for a supervisor, but be prepared for that wait.

    Also, just being polite will help you in many cases. Acting like a jerk won't get you very far usually. Being treated like the biggest idiot on the planet for things you didn't do all day long wears on you.
    Last edited by BA2929; 05-06-2014, 01:00 PM.
    "Baseball is the coolest sport because, at any moment, the catcher can stop the game and go tell the pitcher a secret" - Rob Fee

    Comment

    • Cavicchi
      MVP
      • Mar 2004
      • 2841

      #1562
      Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

      Originally posted by WalkingSnake
      Sorry about your loss, man. That sucks. Really glad you got a silver lining from it.

      Keep in mind most of the people posting here are young. They're impatient. I'd probably even consider myself in that group. I want my game too! But you're right, there's nothing we can do and there's no point dwelling on what will be such a trivial issue and forgotten in a few days.
      So you think being old is better?. The young guys can wait another day, but older guys like myself, over 70, tomorrow may be too late!

      Comment

      • tylorlenart
        Rookie
        • May 2013
        • 358

        #1563
        What position are ya'll going to make ya'll RTTS player. I'm thinking about a SS whose a contact hitter and a good base runner/stealer. From there ill work on my power. Also, im going back to college for three years, so i get those extra attribute pts. The only way i won't do that is if i get drafted by the Cards or Rays. (my favorite teams)

        Comment

        • JazzMan
          SOLDIER, First Class...
          • Feb 2012
          • 13547

          #1564
          Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

          Are you guys really that desperate to play that you would go through the trouble of getting a refund and purchasing a physical copy?

          Sent from my SCH-I545 using Tapatalk
          Twitter: @TyroneisMaximus
          PSN: JazzMan_OS

          Green Bay Packers
          Utah Jazz
          Nebraska Cornhuskers

          Dibs: AJ Lee

          Comment

          • HozAndMoose
            MVP
            • Mar 2013
            • 3614

            #1565
            Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

            Originally posted by tylorlenart
            Also, you don't hae to worry about your CD getting scratched and it not working. Yes i bought all my games digitally thus far, except the ones that came with the bundle i ordered. Im going green, by not polluting the air by driving to gamestop. lol
            If you scratch a Blu-Ray to to the point where it cant be played then you did it on purpose.

            Comment

            • TheBleedingRed21
              Game Dev
              • Oct 2010
              • 5071

              #1566
              Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

              Good news is I have to run some family errands and should be back around 7 PM EST and can have someone start my download if my PS4 does not automatically. (Assuming it is up by 5-6PM EST)

              Should at least have enough downloaded to enjoy an exhibition game or something.
              PSN: TheBleedingRed21
              Twitch: http://www.twitch.tv/TheBleedingRED21_OS

              Comment

              • sphericalpuma
                Rookie
                • Feb 2012
                • 4

                #1567
                Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                Originally posted by tylorlenart
                What position are ya'll going to make ya'll RTTS player. I'm thinking about a SS whose a contact hitter and a good base runner/stealer. From there ill work on my power. Also, im going back to college for three years, so i get those extra attribute pts. The only way i won't do that is if i get drafted by the Cards or Rays. (my favorite teams)
                I usually start two careers: 1st baseman and pitcher.

                Comment

                • merchant1874
                  MVP
                  • Aug 2009
                  • 1337

                  #1568
                  Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                  This thread has restored my disdain for human society

                  Comment

                  • rspencer86
                    MIB Crew
                    • Sep 2004
                    • 8806

                    #1569
                    Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                    Originally posted by HozAndMoose
                    If you scratch a Blu-Ray to to the point where it cant be played then you did it on purpose.
                    Yes. I always laugh when the dude at GameStop asks me if I want the added disc protection for $3. You'd pretty much have to chuck the disc into a wood chipper for it to receive enough damage to cause a problem.
                    Ryan Spencer

                    University of Missouri '09
                    Twitter: @RyanASpencer

                    Royals / Chiefs / Kings / Mizzou / Sporting KC


                    PSN: MizzouTigerrr
                    XBox: MizzouRhino

                    Comment

                    • SVCbearcat10
                      Rookie
                      • Jun 2013
                      • 395

                      #1570
                      Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                      Originally posted by BA2929
                      If you plan on calling up Sony to get a refund, here are some tips from a guy who worked in a call center for 3 months in college:

                      1) Don't be rude to the call center person. They aren't responsible for this problem and likely have little idea what's making you mad. They don't make the refund rules, so no need to rip into them to make yourself feel better.

                      2) If you're on hold for more than 10 min, I'd recommend you hang up and try again. Especially if you're "waiting to be transferred".

                      3) Do not ask for a supervisor unless you want to be on hold forever. In my old place we had one guy and when there was a busy day he'd have to take many, many calls. Most likely the person you're talking to can help you.

                      4) If one person rejects your refund request just call back and hope you talk to someone new. Sometimes a different person will help you. If they don't then ask for a supervisor, but be prepared for that wait.
                      Worth quoting just so it's reposted. I worked on the same floor as service representatives at a former bank and it's so true. The support people know the basics but not much else. Their job is to guide you to a solution that works, and not know all the answers. If they knew everything or could fix everything, they wouldn't be a service rep.

                      So many people would go the extra mile if you are polite and nice to them. No one ever calls to say they are doing a good job, so appreciating what they can do will get you a lot further.

                      Comment

                      • daddies3angels
                        Rookie
                        • Mar 2011
                        • 311

                        #1571
                        Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                        So from what I see game still cant be downloaded from store??? I couldn't imagine so feel really bad for you guys. If it makes you feel any better I still don't have my copy. Wife on way home now

                        Comment

                        • HozAndMoose
                          MVP
                          • Mar 2013
                          • 3614

                          #1572
                          Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                          Originally posted by daddies3angels
                          So from what I see game still cant be downloaded from store??? I couldn't imagine so feel really bad for you guys. If it makes you feel any better I still don't have my copy. Wife on way home now
                          Im not to bummed. All these people "canceling" their pre orders just means less people to slow my speeds down.

                          Comment

                          • davis25
                            Rookie
                            • Nov 2003
                            • 103

                            #1573
                            Re: MLB 14 The Show Available As Day 1 Digital Download Delayed (PS4)

                            Originally posted by erod550
                            Can we stop with the "when I was younger I would be upset about this but look how mature I am now, blah blah blah" posts?
                            Its only the truth, i know how I would have been and I know how much less things like this bother me now. Its not so much about maturity as it is knowing whats truly important. If it bothers you then maybe one day you might grow up too!

                            Comment

                            • WalkingSnake
                              Rookie
                              • Feb 2007
                              • 21

                              #1574
                              Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                              Originally posted by Cavicchi
                              So you think being old is better?. The young guys can wait another day, but older guys like myself, over 70, tomorrow may be too late!
                              I didn't say anything remotely close to that...?

                              Comment

                              • ubernoob
                                ****
                                • Jul 2004
                                • 15522

                                #1575
                                Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4

                                Originally posted by JazzMan
                                Are you guys really that desperate to play that you would go through the trouble of getting a refund and purchasing a physical copy?

                                Sent from my SCH-I545 using Tapatalk
                                OS hyperbole.

                                If not well... Great thread for the laughs.
                                bad

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