Game Crashes To Menus When Choosing MyCareer

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  • verbalhologram
    Rookie
    • Sep 2008
    • 164

    #31
    Re: Game Crashes To Menus When Choosing MyCareer

    any luck guys with this issue my game is still crsahing back to the 2k menu each time go to load up a mode and i cant even return the game as i have a digital copy.Wont even let me delete previous my gm or my player saves they just keep coming back


    If anyone has a fix for this please post

    Comment

    • Hadlowe
      Rookie
      • Aug 2013
      • 284

      #32
      Re: Game Crashes To Menus When Choosing MyCareer

      2k closed my ticket the first time without resolving the issue.

      I tweeted Ronnie, LD2k and 2kSupport, and someone reopened the ticket and refunded me 48k VC and closed the ticket again.

      The only problem is that the save files are still there. I can't delete them or create a new file. I can't open them without crashing back to menus. So, yay, here's a bunch of VC that you can't spend on anything because the game is still broken. I've been on the phones with 2k a few times and 1) they take forever to answer, 2) they give me the runaround on the phone.

      2K has really let me down. I think I will pass on any basketball games next year unless EA can pull out some major improvements.

      Comment

      • BengeyBoy
        Rookie
        • Dec 2013
        • 40

        #33
        Re: Game Crashes To Menus When Choosing MyCareer

        Originally posted by Hadlowe
        2k closed my ticket the first time without resolving the issue.

        I tweeted Ronnie, LD2k and 2kSupport, and someone reopened the ticket and refunded me 48k VC and closed the ticket again.

        The only problem is that the save files are still there. I can't delete them or create a new file. I can't open them without crashing back to menus. So, yay, here's a bunch of VC that you can't spend on anything because the game is still broken. I've been on the phones with 2k a few times and 1) they take forever to answer, 2) they give me the runaround on the phone.

        2K has really let me down. I think I will pass on any basketball games next year unless EA can pull out some major improvements.
        Same problem here bro. I'm fuming...

        after answering in very high detail to their first automated message they have the cheek to send me this...

        Thank you for contacting 2K Sports. We are sorry that you are experiencing issues with NBA2K14. First we'd suggest the following steps from Microsoft:



        If you have any other questions, please let us know.

        Best Regards,

        Brian

        Are you serious?...

        Comment

        • verbalhologram
          Rookie
          • Sep 2008
          • 164

          #34
          Re: Game Crashes To Menus When Choosing MyCareer

          This is BS ,so each of us have a game we cant play and 2K cant provide any help. How can a company take your money and provide a faulty product

          Comment

          • carelesswhisper
            Rookie
            • Jun 2013
            • 19

            #35
            Re: Game Crashes To Menus When Choosing MyCareer

            Originally posted by mlb08
            Yeah man I restored system and reinstalled the game it loads back cloud stored games and saves... I believed its the 2k data when you sync the files.

            Trust me I understand yall pain as well. I have 2 tickets with them. Its been going on for about 2.5 weeks since this started. I just created a new local profile on XB1 and created a new career. It sucks because I have money in the other profile.

            Comment

            • BengeyBoy
              Rookie
              • Dec 2013
              • 40

              #36
              Re: Game Crashes To Menus When Choosing MyCareer

              Originally posted by ya boy hollywud
              I have a theory on why this is happening. It may not be correct, but it's something that I've come up with.

              You are allowed 5 total saves between MyGM and MyCareer. The issue is, there is a corrupt file somewhere and you cannot get rid of it from the actual 2K game where you go to delete files. The ONLY way to get rid of this file is to go into the hard drive of your Xbox One and delete the corrupt file. The problem is, the Xbox One does not have the functionality at this point to allow users to manage their hard drives. I have not noticed any PS4 users with this problem (you can manage the hard drive on the PS4), only Xbox One suffers from this issue.

              Unfortunately, I don't think 2K can really do anything about this if my theory is correct. This is a problem with the Xbox One, not 2K.
              Yeah I get that, when i look on the nba2k.com and login with myplayer It I have 7 different saves I have which are NOT on my console apart from 1 (the one I can not delete).
              Last edited by BengeyBoy; 12-23-2013, 05:28 PM.

              Comment

              • carelesswhisper
                Rookie
                • Jun 2013
                • 19

                #37
                Re: Game Crashes To Menus When Choosing MyCareer

                I think you hit it on the head. Its almost the old arguement of what came first, the chicken or the egg. Its a corrupt file between the 2k side and xbox. But why hasnt 2k support just flushed the bad files from their side to force a re-sync between the server and XB1?
                If they cant offer that as a solution then just say so. From the Microsoft end, no way they are gonna open up that hard drive option until their ready. Yup i agree, if we could just delete the bad files from our end, then we would be cool like most of the PS4 people. They probably dont want to open up access for folks to start messing with game saves, profiles and stuff like it was done on the xbox 360.

                Originally posted by ya boy hollywud
                I have a theory on why this is happening. It may not be correct, but it's something that I've come up with.

                You are allowed 5 total saves between MyGM and MyCareer. The issue is, there is a corrupt file somewhere and you cannot get rid of it from the actual 2K game where you go to delete files. The ONLY way to get rid of this file is to go into the hard drive of your Xbox One and delete the corrupt file. The problem is, the Xbox One does not have the functionality at this point to allow users to manage their hard drives. I have not noticed any PS4 users with this problem (you can manage the hard drive on the PS4), only Xbox One suffers from this issue.

                Unfortunately, I don't think 2K can really do anything about this if my theory is correct. This is a problem with the Xbox One, not 2K.

                Comment

                • verbalhologram
                  Rookie
                  • Sep 2008
                  • 164

                  #38
                  Re: Game Crashes To Menus When Choosing MyCareer

                  yep we are all stuck until 2k decide to act, have a few other games that will get some love in the meantime.

                  Comment

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