Twitter Rage Reveals 2k Direction on Online Leagues

[dolomite]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

The 2k support basically told me the infrastructure sucks in the email they sent me.In around about way Rashidi.

[redsox4evur]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

The 2k support basically told me the infrastructure sucks in the email they sent me.In around about way Rashidi.

Screenshot the email and post it. Because I call bull on that.

[Hustle Westbrook]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

In the 3 leagues I am playing in we create a new league for each game. For a 30 team/29 game season this makes 435 leagues just for one regular season. In one year 7 seasons are played (one league has 3 seasons, the other two have 2 seasons each).
7*435 = 3045 leagues just for regular seasons.

[dolomite]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Do you want me too start from the 1st email and coming too a conclusion its their servers.

[redsox4evur]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Do you want me too start from the 1st email and coming too a conclusion its their servers.

just that last one where they "admitted" that their infrastructure sucks.

[amedawg00]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Just make a 5 league limit per person, as long as the features work no one should complain at that lol

It's capped at 3 concurrent leagues right now. 2ks barebone leagues with virtually no admin options forced that German league to use that wacky workaround of so many leagues just to get it to work for them. Just like my league had to use our ingenuity with the custom roster feature to pull off a multi season OA with a rookie draft, FA, and progression. There is a method to their madness of creating all of those one off leagues, even though it seems like pure madness on the surface...lol.

[dolomite]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Infrastructure meaning they don't have a clue why the servers are messed up.Or the words must be exact from 2k saying their infrastructure is falling apart.Or you cant read between lines.Before i post this emails am not going back and fourth.Let the community read these email and come too a conclusion with out trying persuade anyone either way.

[redsox4evur]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Infrastructure meaning they don't have a clue why the servers are messed up.Or the words must be exact from 2k saying their infrastructure is falling apart.Or you cant read between lines.Before i post this emails am not going back and fourth.Let the community read these email and come too a conclusion with out trying persuade anyone either way.

How am I persuading anyone, you claim to have an email where you say, 2KSupport admitted that their infrastructure sucks. I don't believe that 2K would say anything remotely close to that.

[JerzeyReign]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

LOLOLOL And people want to blame 2K for unstable league servers? This is case in point!

These guys don't even need to be creating the league if they aren't going to play it, use stat tracking, etc. They could very easily play a head to head match and report the results.

Instead, those WASTED created leagues just take up server space. This is just one small group of people with THREE THOUSAND PLUS LEAGUES. Now think about how many other 2K players there are world-wide...

2K needs to implement safeguards against this and sweep the non-actives to give priority to the people actually trying to use the feature to it's full effect.

3K leagues shouldn't make a dent in 2K's servers. The EA football game doesn't have that issue.

Blame the user(s) doesn't seem fair or logical. What if 3K leagues died? We'd still have server issue and the blame would still fall on the user(s)? I don't buy that.

[coached17]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

2K does not pay Czar to manage the community, nor do they expect him to. His contributions to the community are 100% voluntary.

You are right...but at this point it's to gotten to the point where people don't know who to contact. So they reach out to those who they know and who are most visible.

He's just the only person who bothered answering. Which shows that 2K has gotten to the point now where any mention of the servers results in SILENCE from them.

They'd apparently rather just FREEZE OUT any community members who ask, email, or Tweet about it.

Sorry, but ignoring a problem and acting like it doesn't exist is no way to deal with an issue.

I'm no server expert (and I seriously doubt many individuals on these boards are), but I'm sure this is a case-by-case basis based on a variety of factors. All I can say is that I have rarely had problems over the last 5 years. Some people have issues, some don't. It's no secret that the servers have been an issue in 2K for a very long time, which should factor into your purchasing decision.

Regarding the emails, I don't get what 2K Support is supposed to say. Would you be any happier if they said "well, the guys responsible for infrastructure suck and we can't promise issues will be solved within the calendar year"? What are they supposed to do, take down the servers for extended maintenance that would lead to minimal improvement?

The course of action is to keep the messages going to 2K Support. The higher-ups are not going to scour Twitter or video game forums looking for opinionated complaints, they are going to look at the numbers just like any other company. If an executive sees 90% of Support tickets are about servers, then maybe, just maybe they'll adjust the budget, hire more staff, or make whatever other adjustments necessary to keep people buying and playing the game throughout the year, just like any other company.

Overall I think they're doing a pretty damn good job of listening to the community considering they hired something like five people direct from the community over the past calendar year.

Sorry, but the servers are POOR. Even when there isn't a "problem" they are below average when compared to other games. And when they are having "issues" like they have pretty much every weekend for the last few months...they are basically unplayable.

The excuses are getting old. Especially with the revenue the game brings in from selling VC.

[Real2KInsider]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Sorry, but the servers are POOR. Even when there isn't a "problem" they are below average when compared to other games. And when they are having "issues" like they have pretty much every weekend for the last few months...they are basically unplayable.

The excuses are getting old. Especially with the revenue the game brings in from selling VC.

I'm not here to make excuses for 2K, and I don't have a stake in the matter. I already told you who you should be contacting if you ever want the issue addressed.

It's not me, it's not Czar, it's not Ronnie or Chris, and it damn sure isn't the people on the forums.

[The 24th Letter]

Twitter Rage Reveals 2k Direction on Online Leagues

So at what point does the OL community get together and organize something? A petition, whatever, something unified to present to 2k? If the community is as large as what's being presented here, it should have a good amount of force behind it.

Arguing with each other, spamming posts of e-mails, trying to get a reaction out of people who can't solve the issue amounts to nothing in the end, and this thread will just die down to the bottom of the forum. Time to stop spinning wheels and back up all the passion with some action....it's something that has worked for various gaming community's, why not yours?

[HowDareI]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

It's capped at 3 concurrent leagues right now. 2ks barebone leagues with virtually no admin options forced that German league to use that wacky workaround of so many leagues just to get it to work for them. Just like my league had to use our ingenuity with the custom roster feature to pull off a multi season OA with a rookie draft, FA, and progression. There is a method to their madness of creating all of those one off leagues, even though it seems like pure madness on the surface...lol.

Oh aight, I have no clue cuz I can't even create or join one lol.

[xfhsty]

Re: Twitter Rage Reveals 2k Direction on Online Leagues

Why would anyone play a mode that doesn't function correctly?

[Boilerbuzz]

Twitter Rage Reveals 2k Direction on Online Leagues

You are right...but at this point it's to gotten to the point where people don't know who to contact. So they reach out to those who they know and who are most visible.

He's just the only person who bothered answering. Which shows that 2K has gotten to the point now where any mention of the servers results in SILENCE from them.

They'd apparently rather just FREEZE OUT any community members who ask, email, or Tweet about it.

Hold on. People know EXACTLY who to contact with issues. It's called tech support. They have a phone numbers and an email address. 2K tech support is not on Twitter. The gameplay producers and the 2K community team are. But NONE of those dudes have squat to do with the servers. Nothing. So putting those guys on blast on Twitter is not only pointless, but childish as well. The only reason Czar responded was because the guy claimed to rep the Sim community, and he let it be known that the Sim community is more respectful than that. Not once did he excuse or dismiss any issue.

The bottom line here is that throwing insults at guys that have nothing to do with your issues is your problem. Why should they respond to **** they have no knowledge or power to do anything about?

Frankly, the servers have been the best they've ever been overall, yet throughout the whole year, some people will rage about some incident they had once in a 3 week period, and start bitching as if it was Christmas 2013. It's tiresome to bystanders, so I know it must be tiresome to them. Recently, with the new Park release, MANY more people have showed up playing the game. They clearly still don't understand how popular their own game is, or they are too damned cheap to buy more servers. Cry about THAT to tech support, and limit crying to those guys about the stuff they control or influence.

I'm not here to make excuses for 2K, and I don't have a stake in the matter. I already told you who you should be contacting if you ever want the issue addressed.

It's not me, it's not Czar, it's not Ronnie or Chris, and it damn sure isn't the people on the forums.

Truer words, man! On point.