MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k Dev

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  • joepatowski
    Rookie
    • Aug 2017
    • 249

    #91
    Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

    Really need your help guys as we are moving closer to fixing several issues:



    - Not being able to enter/exit the league during peak hours (I've tested this and it went smooth, need others to test)


    - Fantasy Drafts (need someone to test with multiple users and report back)


    - Offseason (need someone to test with multiple users and report back)


    If anyone has time during the day to test any of the above, please let me know!

    Comment

    • jk31
      MVP
      • Sep 2014
      • 2654

      #92
      Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

      Posting this in the Name of one of our League members who doesnt have an Account here.

      Console: PC

      Gamertag(s): GamingM, ener09

      Timestamp (include timezone): 15:17 GMT +1 (so this means 9:17 ET)

      League File Name: DYNE Season #27

      Issue: During the game a Player got injured, though injuries are deactivated by an admin in the League settings. The game froze at this point and didnt continue.
      Last edited by jk31; 11-07-2018, 11:02 AM.

      Comment

      • joepatowski
        Rookie
        • Aug 2017
        • 249

        #93
        Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

        Originally posted by jk31
        Posting this in the Name of one of our League members who doesnt have an Account here.

        Console: PC

        Gamertag(s): GamingM, ener09

        Timestamp (include timezone): 15:17 GMT +1 (so this means 9:17 ET)

        League File Name: DYNE Season #27

        Issue: During the game a Player got injured, though injuries are deactivated by an admin in the League settings. The game froze at this point and didnt continue.

        Happened in our league as well. However, the game doesn't freeze - there is roughly a 2-3 minute delay that happens and it's only for upper body injuries. Lower body/leg injuries don't have this issue. Wait it out and the game should start again.



        Either way, the dev is aware of this issue as well.
        Last edited by joepatowski; 11-07-2018, 11:11 AM.

        Comment

        • jk31
          MVP
          • Sep 2014
          • 2654

          #94
          Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

          Originally posted by joepatowski
          Happened in our league as well. However, the game doesn't freeze - there is roughly a 2-3 minute delay that happens and it's only for upper body injuries. Lower body/leg injuries don't have this issue. Wait it out and the game should start again.



          Either way, the dev is aware of this issue as well.
          He is also aware that injuries Happen, though they are deactivated in the League settings?

          Comment

          • joepatowski
            Rookie
            • Aug 2017
            • 249

            #95
            Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

            Originally posted by jk31
            He is also aware that injuries Happen, though they are deactivated in the League settings?
            Yep, correct! We is aware. Hard to reproduce though but they are working on it.

            Comment

            • Dlee3
              Rookie
              • Mar 2015
              • 126

              #96
              Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

              Originally posted by joepatowski
              Really need your help guys as we are moving closer to fixing several issues:



              - Not being able to enter/exit the league during peak hours (I've tested this and it went smooth, need others to test)


              - Fantasy Drafts (need someone to test with multiple users and report back)


              - Offseason (need someone to test with multiple users and report back)


              If anyone has time during the day to test any of the above, please let me know!
              XBOX 1
              AA2K
              Users in the league having issues with sending inv for a game now. Would send the inv but nothing will happen and appear to freeze trying to communicate the server to send it
              Within the last hour 4pm central

              Comment

              • joepatowski
                Rookie
                • Aug 2017
                • 249

                #97
                Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                Originally posted by Dlee3
                XBOX 1
                AA2K
                Users in the league having issues with sending inv for a game now. Would send the inv but nothing will happen and appear to freeze trying to communicate the server to send it
                Within the last hour 4pm central
                This was right around the time that they did server maintenance, can you try again and let me know if it’s still doing it?

                Comment

                • Dlee3
                  Rookie
                  • Mar 2015
                  • 126

                  #98
                  Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                  Originally posted by joepatowski
                  This was right around the time that they did server maintenance, can you try again and let me know if it’s still doing it?
                  Cant get in the league right now
                  7:58 central

                  Comment

                  • joepatowski
                    Rookie
                    • Aug 2017
                    • 249

                    #99
                    Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                    Originally posted by Dlee3
                    Cant get in the league right now
                    7:58 central
                    We are having issues too. Already let the dev know. On our side everything was working fine and then we got the failed to enter league pop up. I was able to get in after restarting but I’m not sure what happened. Everything was running smoothly.

                    Comment

                    • nddot
                      Pro
                      • Sep 2012
                      • 611

                      #100
                      Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                      Still cant get in my leagues too.


                      Sounds like the whole server flushing didn't work smh
                      "I just wanna be heaaaaaaaaard"

                      Comment

                      • spencer1126
                        Rookie
                        • Aug 2010
                        • 11

                        #101
                        Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                        Originally posted by nddot
                        Still cant get in my leagues too.


                        Sounds like the whole server flushing didn't work smh


                        Ditto... Can't access any of our leagues.

                        Comment

                        • Aldrensr
                          Rookie
                          • Oct 2010
                          • 40

                          #102
                          Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                          Originally posted by joepatowski
                          MLO Community: Today is a very good day.

                          Due to our determination to make Myleague Online bug/error free, we've gotten the attention of a 2K MLO developer. He reached out to me to discuss our 50 page thread (he read all issues and is already working on fixes) and needed more information on a few of the issues we were facing.

                          I've been in discussion with him for the past few days and recieved his blessing on starting this thread. This thread will serve as an exclusive MLO error/bug/disconnect thread that will include answers directly from an MLO developer.

                          However, the developer requested that we bring issues to him in a specific format. Here's what we need:


                          Console:
                          Gamertag(s): - If it's two users, then you will need both gamertags
                          Timestamp (include timezone):
                          League File Name:
                          Issue:


                          ANY ISSUE THAT DOESN'T HAVE THE ABOVE FORMAT WILL NOT BE SENT IN. It's a waste of his time to try and find a bug when there is a much easier way to find it (my words, not his).

                          What we can bring to his attention:

                          • Current bugs / errors within MLO
                          • Server issues such as disconnects, lags, syncing issues, etc.


                          We will leave suggestions and improvements out of this thread as there is already another thread for a wishlist.


                          Few notes:

                          1. I will be giving errors/issues to the developer every 2 days. We will allow him to remain private so that he is not flooded with issues not pertaining to MLO.


                          2. The developer will respond on each issue given to him as soon as we can, so we need to remain patient. We all know communication is key, so this is a big win for us. He has been super responsive since we started talking.


                          3. If you have a game that disconnected in MLO - send it in! The developer has access to server logs, which means he can see why the game dropped so that the servers can be improved, but can not do so if we do not let him know if a game drops.


                          4. Let's manage our expectations. Some things can easily be fixed, some things may take a patch or two to fix, and some things need more information. If something needs more information, I'll reach back out to the person that has the issue.


                          5. Videos / Screenshots are SUPER helpful. I would suggest streaming using twitch or mixer if you are constantly facing an issue so that he can see exactly what's going on.

                          -------------------------

                          LATEST UPDATES FROM DEVELOPER:


                          1. Contract extensions don't work for the first several seasons, meaning players remain undecided the entire season in the first season. You could actually test this by simming the first season in MLO and see if any players wanted to resign or decline to resign.
                          DEV: Ah, that sounds like it should be a relatively ‘easy’ fix. I don’t think we’ll be able to get that in for this patch, but it should be in for the following patch.

                          2. The shot clock resets to 24 instead of to 14 when a player is fouled. Happens in MLO but also know it happens in regular Myleague and Play Now.
                          DEV: Also sounds like an easy fix, probably not fixed in this patch, but should be fixed in the next patch.

                          3. Clear path fouls don't work in MLO.
                          DEV: Huh, that’s weird – it’s always tricky trying to debug gameplay-related problems in online game modes, but hopefully it should be an easy repro. We should likely have a fix for this in two patches.

                          4. There are a few RFA that don't have the option to do a Qualifying offer. These players include Bobby Portis, Terry Rozier, and Willie Cauley Stein. We aren't sure all of the players, but we definitely know these players show up as UFA.
                          DEV: That’s probably a problem for the roster team, but I’ll investigate and pass along my findings.


                          -------------------------


                          Feel free to start sending in issues in MLO and on Saturday I will personally email them to the developer.


                          Other than that, we finally have a direct line of communication to an 2k developer (specializing in MyLeague Online) that wants to help our community! Rejoice!

                          Comment

                          • jk31
                            MVP
                            • Sep 2014
                            • 2654

                            #103
                            Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                            How about you Post your Text here Directly?

                            Comment

                            • Aldrensr
                              Rookie
                              • Oct 2010
                              • 40

                              #104
                              Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                              I had it typed up already but I’ll see if it fits. I had typed it b4 seeing this new thread.

                              Comment

                              • Aldrensr
                                Rookie
                                • Oct 2010
                                • 40

                                #105
                                Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                                Console: Xbox One X
                                Gamertag: LivingLegend106
                                Timestamp: 6pm est – 10pm est weekdays, 12pm est -4 pm est weekends
                                League File Name: Da League
                                Issue: listed below

                                You guys have completely broken the MLO game mode. Yes we needed and still needed a ton of fixes but now we can’t even run games. Every night, not exaggerating, it won’t let us send or accept invites. Won’t let us in the league most of the time. If we do get in the league we can’t send trades or even make lineup changes because it won’t register won’t he server. This needs an immediate hot fix to where we can at least get back to being able to play a game. I will gladly wait until the next patch for the other fixes that have been requested by the community.
                                1. Offseason doesn’t work, can’t make it to season 2 without free agency glitching out to where different users are stuck on different days. Maybe this is a server issue.
                                2. Draft hasn’t worked for last three 2K editions. It’ll give you a completely different player than you drafted.
                                3. Waiver Wire is not actively working, which then makes it to where you can release anyone and get cap relief. This was supposedly fixed in a patch but it still wasn’t.
                                4. Can’t resign rookies that are eligible for the rookie extension. It’ll say that their not eligible. This is well after year 1 via me sim’n a few seasons to test.
                                5. During free agency when it does work momentarily. I need the option to sign a free agent that wasn’t on my team first then the option to resign my own guys secondly. This way you will be able to go over the cap for your own guys. You could only offer the free agent that wasn’t on your team then try and get your guy on the next day but your guy will more than likely be gone.

                                Comment

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