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  • AzNBLooD
    Rookie
    • Mar 2014
    • 34

    #166
    Re: FAQ

    Originally posted by NWGameDad
    We can fix your catalog now if you send in a Feedback ticket. The tool we were working on is done and we have been fixing several people's catalogs throughout this week. Now the original bug that caused the problem in the first place is not fixed yet, but it gets fixed when the next update comes out. The bug involves swapping quickly between the MyGame and MyTeamMobile sides of the game. The login process isn't completing properly and it starts your catalog at zero thinking you're new. So if we fix your catalog, slow down on swapping between the two sides of the app.


    As for the Update, we are in final testing now. Hoping to submit it to Apple, Google, and Amazon very soon. Once that is done, it's out of our hands on when they complete their review and we can release it. We will have to do a server update sometime next week to support the release of the Update though, so expected some extended maintenance after the Rivals event ends.
    Thanks for the reply. I sent in a ticket, how long would it take to get a response or the catalog fixed?
    IGN: AzNBLooD
    15797-4775
    Team: Raptors

    39 Epics
    Pro Epics: Iguodala, Joe Johnson, Penny Hardaway, 11 others
    25 Single Epics
    1 Legendary: Dr. J
    MVP: Pro Epic Iggy
    6400+ Draft Picks Available

    Comment

    • hdinaronos
      Rookie
      • Feb 2014
      • 8

      #167
      Re: FAQ

      Originally posted by NWGameDad
      Q: On the NBA2K14 (or MyGame) side of the app, I can't get my e-mail to work or I forgot my e-mail. What do I do?


      A: If you're playing NBA 2K14 on your Xbox 360 or PlayStation 3 you can find your email address by going to the menu option "MyPLAYER screen" and then into the "Edit MyPLAYER ACCOUNT" screen.


      If you're playing NBA 2K14 on your Xbox One or Playstation 4 you can find your email address within the Options menu. The Options menu can be accessed by going to NBA Today, pressing the Circle button (B button Xbox One), choosing "Options" and then scrolling over to the email address screen.


      This is under the assumption that your 2K Sports account is an active Live account, meaning that you were connected to the Internet through your console when you created it.
      ive played 2k online on my 360, and the email from there and my app matches up, seeing that i ONLY have 2 email acc, it shouldnt be hard to figure it out. however, the same email/pass i use for the 2k website wont work for the 2k app??? can someone PLEASE help! ive uninstalled, changed my password on both the game and app....

      Comment

      • Irving2
        Rookie
        • Mar 2014
        • 73

        #168
        Re: FAQ

        Originally posted by dmcnamara
        What does buying a draft pick do? It says common to legendary does it give you a better chance than just winning games? Or is it a waste of points?
        Thanks
        just a guess but i'd say you just get a pick from your current draft board, thats how it is in season rewards anyway...



        can anyone tell me what features the new update will have?!

        Comment

        • Irving2
          Rookie
          • Mar 2014
          • 73

          #169
          Re: FAQ

          is there a way too change your name? mines just 'Kyrie'...when i first started i didnt realize the name i input was my teams name lol..

          Comment

          • AzNBLooD
            Rookie
            • Mar 2014
            • 34

            #170
            Re: FAQ

            Originally posted by Hornochse
            I also have a question: Is it possible to store more than 100 cards?
            I have about 80 rare cards, 5 epics and 10 support cards. If I play QC's I have to stop after 2 or 3 games because I have reached the 100 and can't get more cards. So I have to train my rare cards with the 5 won cards to get free space to play on... This is very annoying...
            It's not possible at the moment to store more than 100 cards. I have the same problem as you right now but i'm capped at 99 cards that I can't throw away. It doesn't seem like the creators plan to change anything to the storage as I haven't gotten any replies related to changing storage capacity. I don't think they are going to improve it any time soon.
            IGN: AzNBLooD
            15797-4775
            Team: Raptors

            39 Epics
            Pro Epics: Iguodala, Joe Johnson, Penny Hardaway, 11 others
            25 Single Epics
            1 Legendary: Dr. J
            MVP: Pro Epic Iggy
            6400+ Draft Picks Available

            Comment

            • jigz87
              Rookie
              • Apr 2014
              • 316

              #171
              Re: FAQ

              Originally posted by AzNBLooD
              It's not possible at the moment to store more than 100 cards. I have the same problem as you right now but i'm capped at 99 cards that I can't throw away. It doesn't seem like the creators plan to change anything to the storage as I haven't gotten any replies related to changing storage capacity. I don't think they are going to improve it any time soon.
              Why would you need so many cards?

              Comment

              • AzNBLooD
                Rookie
                • Mar 2014
                • 34

                #172
                Re: FAQ

                Originally posted by jigz87
                Why would you need so many cards?
                Completing card catalog or just cards you have don't want to throw out causing you to need more storage space
                IGN: AzNBLooD
                15797-4775
                Team: Raptors

                39 Epics
                Pro Epics: Iguodala, Joe Johnson, Penny Hardaway, 11 others
                25 Single Epics
                1 Legendary: Dr. J
                MVP: Pro Epic Iggy
                6400+ Draft Picks Available

                Comment

                • AzNBLooD
                  Rookie
                  • Mar 2014
                  • 34

                  #173
                  Re: FAQ

                  Originally posted by NWGameDad
                  We can fix your catalog now if you send in a Feedback ticket. The tool we were working on is done and we have been fixing several people's catalogs throughout this week. Now the original bug that caused the problem in the first place is not fixed yet, but it gets fixed when the next update comes out. The bug involves swapping quickly between the MyGame and MyTeamMobile sides of the game. The login process isn't completing properly and it starts your catalog at zero thinking you're new. So if we fix your catalog, slow down on swapping between the two sides of the app.


                  As for the Update, we are in final testing now. Hoping to submit it to Apple, Google, and Amazon very soon. Once that is done, it's out of our hands on when they complete their review and we can release it. We will have to do a server update sometime next week to support the release of the Update though, so expected some extended maintenance after the Rivals event ends.
                  I sent a feedback ticket 2 weeks ago as well as another 2 days ago addressing the card catalog but I still haven't gotten it fixed yet
                  IGN: AzNBLooD
                  15797-4775
                  Team: Raptors

                  39 Epics
                  Pro Epics: Iguodala, Joe Johnson, Penny Hardaway, 11 others
                  25 Single Epics
                  1 Legendary: Dr. J
                  MVP: Pro Epic Iggy
                  6400+ Draft Picks Available

                  Comment

                  • jigz87
                    Rookie
                    • Apr 2014
                    • 316

                    #174
                    Re: FAQ

                    Originally posted by AzNBLooD
                    Completing card catalog or just cards you have don't want to throw out causing you to need more storage space
                    Oh true I gotcha. I never worry about the catalog so didn't even think of that. Good luck with ya collection.

                    Comment

                    • St.Vista
                      Rookie
                      • Apr 2014
                      • 32

                      #175
                      Re: FAQ

                      Do we have a chatting area for all the mynba2k14 players?

                      Comment

                      • jm2054
                        MVP
                        • Dec 2013
                        • 1223

                        #176
                        Re: FAQ

                        How do you get credits without paying money

                        sent from Hogwarts using owlpost

                        Comment

                        • Irving2
                          Rookie
                          • Mar 2014
                          • 73

                          #177
                          Re: FAQ

                          Originally posted by jigz87
                          Why would you need so many cards?
                          maybe people LIKE the players who are uncommon/rare,most people i talk too about this game have like 8 epics and no legendaries lol, so i guess collecting rares is the only thing that makes this game playable too me..

                          Comment

                          • rehloadd
                            Rookie
                            • Jun 2013
                            • 144

                            #178
                            Re: FAQ

                            will i be able to get the ewing rivals if i missed the tournament?

                            Comment

                            • NWGameDad
                              Cat Daddy Games
                              • Dec 2013
                              • 1239

                              #179
                              Re: FAQ

                              Originally posted by rehloadd
                              will i be able to get the ewing rivals if i missed the tournament?


                              Past Rivals cards are not available to acquire again. You had to get the card during that event.
                              NWGameDad
                              Senior Producer
                              Cat Daddy Games

                              Comment

                              • Widebody23
                                Rookie
                                • Apr 2014
                                • 205

                                #180
                                Re: FAQ

                                They should make it to where we can buy certain legendary cards that we want without it having. To be random


                                Sent from my iPhone using Tapatalk

                                Comment

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