Bug Report/Support

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  • Calinks
    Rookie
    • Sep 2006
    • 150

    #1171
    Re: Bug Report/Support

    The goal caled playoff bound seems to be glitched for me. I have made the playoffs twice while having it yet I still cant claim it.
    "If you care at all,you'll get some results.If you care enough, you'll get incredible results."
    Jim Rohn

    Comment

    • marciukas
      Rookie
      • Mar 2015
      • 99

      #1172
      Re: Bug Report/Support

      I have a very cool issue every time i am launching the app i suppose it downloads at the start something (at bottom left progress is shown). And if i wait till 99% and just then log in, then my Epic Larry Johnson has real photo, and if i don't wait till 99% (i don't have time for that), the same Epic Larry Johnson has another photo and i don't think its Larry at all

      Here are some screenshots:

      Here is screen where we can see downloading progress:


      Here is real Larry photo:


      Here is fake (?) Larry:


      It would be great to have real photos of players and not to wait every time the user is launching the app

      Comment

      • ignazz
        MVP
        • Jun 2015
        • 1652

        #1173
        Re: Bug Report/Support

        Originally posted by marciukas
        I have a very cool issue every time i am launching the app i suppose it downloads at the start something (at bottom left progress is shown). And if i wait till 99% and just then log in, then my Epic Larry Johnson has real photo, and if i don't wait till 99% (i don't have time for that), the same Epic Larry Johnson has another photo and i don't think its Larry at all

        Here are some screenshots:

        Here is screen where we can see downloading progress:


        Here is real Larry photo:


        Here is fake (?) Larry:


        It would be great to have real photos of players and not to wait every time the user is launching the app
        same thing..

        it is problem when I am out of WIFI sector and my transfer is from my MoBile provider.
        We have limits still in network and this game isnt optimalized well.
        I noticed my last weeks "Wasted" Transfer over 2GB per 30days...
        It is too much - compared with other aplications
        MVP: RttC Parker
        best card: RttC KAT Pro

        MVP Dr. J
        MVP Shaq
        MVP KB x2 waitin for PRO
        MVP Dirk
        MVP Cowens


        team: The Mob 2.0

        Comment

        • NWGameDad
          Cat Daddy Games
          • Dec 2013
          • 1239

          #1174
          Re: Bug Report/Support

          Originally posted by ignazz
          same thing..

          it is problem when I am out of WIFI sector and my transfer is from my MoBile provider.
          We have limits still in network and this game isnt optimalized well.
          I noticed my last weeks "Wasted" Transfer over 2GB per 30days...
          It is too much - compared with other aplications
          We have reproed the bug and are actively working on a fix. In the meantime, you can stop the redownloading by going to Options -> Remove DLC. After tapping that it will download the DLC one more time, but then it will stop redownloading it.
          NWGameDad
          Senior Producer
          Cat Daddy Games

          Comment

          • ignazz
            MVP
            • Jun 2015
            • 1652

            #1175
            Re: Bug Report/Support

            Originally posted by NWGameDad
            We have reproed the bug and are actively working on a fix. In the meantime, you can stop the redownloading by going to Options -> Remove DLC. After tapping that it will download the DLC one more time, but then it will stop redownloading it.
            it works!

            is any need later to change options?

            thx

            very helpfull
            MVP: RttC Parker
            best card: RttC KAT Pro

            MVP Dr. J
            MVP Shaq
            MVP KB x2 waitin for PRO
            MVP Dirk
            MVP Cowens


            team: The Mob 2.0

            Comment

            • marciukas
              Rookie
              • Mar 2015
              • 99

              #1176
              Re: Bug Report/Support

              Originally posted by NWGameDad
              We have reproed the bug and are actively working on a fix. In the meantime, you can stop the redownloading by going to Options -> Remove DLC. After tapping that it will download the DLC one more time, but then it will stop redownloading it.
              Thanks a lot, that helped I also noticed today that there is an update for mynba2k16. Maybe this is fixed?

              Comment

              • marciukas
                Rookie
                • Mar 2015
                • 99

                #1177
                Re: Bug Report/Support

                Originally posted by NWGameDad
                We have reproed the bug and are actively working on a fix. In the meantime, you can stop the redownloading by going to Options -> Remove DLC. After tapping that it will download the DLC one more time, but then it will stop redownloading it.
                I have updated the app. I noticed two changes:
                1. Support card are used faster in QG (Super )
                2. Bigger font is used to show what stats are used for a quarter.

                Maybe there are release notes? If its not a secret

                Comment

                • rambaldi
                  Rookie
                  • Dec 2014
                  • 227

                  #1178
                  Re: Bug Report/Support

                  I´ve got a really hard time to log into my Steam /2k account.

                  Sometimes it works without any problems, sometimes I have to try 10 times to get in. Also, there are times, when I´m logged into the game but not into my NB2k16 savegame.

                  So annoying...
                  Making the jump to PES2020.

                  Comment

                  • PsyGoesNova
                    Rookie
                    • Oct 2015
                    • 94

                    #1179
                    Re: Bug Report/Support

                    Hello. Is there a way to change the fb account being used when logging in? I am trying to use my iPad, but I have no way to log in to the fb account tied to my game. I have previously logged in to a different fb account which I did not end up using and cannot change it. I am hoping someone can help me with this. Thank you!

                    Edit: I hope this explanation is better. I am playing my main game on Android, but I am trying to log in to iPad via the fb account tied to my main game (which is in Android), but the game on iPad wont let me change fb account. I used another fb account and made an account on the iPad version but never really used it. Now it seems that that 'unused' fb account is locked into the game on my iPad. Logging out does not work. Thanks!

                    Update: I just tried removing MyNBA2k16 from the 'unused' fb account but still, when I try to log in via fb in the game on my iPad, it still does not give me an option to log in to another fb account. All it does is ask me if I still want to continue to the game using the 'unused' account. Is this really how it is? The first fb account you logged in on is the last one too? I really would like to play the game on the iPad. Please help. Thank you.
                    Last edited by PsyGoesNova; 10-18-2015, 05:45 PM.
                    MyNBA2k16
                    IGN: Psy Goes Nova
                    Team: Dallas Mavericks
                    MVP: Pro Epic Dirk Nowitzki
                    QG Tier: Legendary ++
                    Season Tier: Legendary

                    Comment

                    • Sick
                      Just started!
                      • Oct 2015
                      • 1

                      #1180
                      Re: Bug Report/Support

                      Originally posted by NWGameDad
                      What are you logging into the console and app with? Steam, Xbox Live, or PSN? Are you sure you're logged into both app and console with the same login? On the console, are you sure you're not playing in offline mode? What color is the VC coin you see in the console? It should be yellow if you're connected, and gray if not.
                      Hello. I have the same problem. I constantly have 0 VC. I login to my PSN accaunt. I can see my login but no VC is added. On the console I'm online (yellow color). My Login is la-kola. Please help!!!

                      Comment

                      • Matthew31
                        Rookie
                        • Feb 2008
                        • 4

                        #1181
                        Re: Bug Report/Support

                        I have reached numerous Goals in this game.

                        But, I have failed to receive the RP rewards on 3 different occasions.
                        It shows that I can claim my reward, but when I click, the RP does not get credited.

                        Is there any way to remedy this problem?
                        I have lost over 5000 RP because of this "bug". That is not a good thing.

                        Thank you for your time.

                        Comment

                        • marciukas
                          Rookie
                          • Mar 2015
                          • 99

                          #1182
                          Re: Bug Report/Support

                          Originally posted by marciukas
                          Thanks a lot, that helped I also noticed today that there is an update for mynba2k16. Maybe this is fixed?
                          It seems that the solution is temporary, am i right? Till today it worked (~3 days). But today i am having the same problem. Should i remove DLC each time i have this problem? Or maybe the problem appears because there is a new DLC?

                          Another new minor issue i found, about the goal to draft 9 uncommon cards (3 PGs, 3 SFs and 3 C). If i get an uncommon card in draftboard that has two positions PF and C it doesn't count. Should it work like this?

                          Also i have one suggestion - to add more goals in the game, because now they are already becoming a little bit boring. CD if you think that's a good idea, we can create new thread and community will help you with ideas for new goals
                          Last edited by marciukas; 10-20-2015, 02:45 AM.

                          Comment

                          • etched Chaos
                            Pro
                            • Feb 2010
                            • 800

                            #1183
                            Re: Bug Report/Support

                            The DLC on my game has disppeared I'm getting cards with old pictures and cards with the silhouette standin and on login it will not download the DLC, I've deleted data, uninstalled, removed DLC and nothing is helping.

                            Comment

                            • GhostKiller
                              Rookie
                              • Mar 2015
                              • 209

                              #1184
                              Re: Bug Report/Support

                              I had 4 wild cards and after restarting app 1 wild card missing. emailed them and still no response
                              Tier: LEG++
                              Season: LEG
                              RTTC: LEG++

                              Comment

                              • Ashi5W
                                Banned
                                • Aug 2015
                                • 208

                                #1185
                                Re: Bug Report/Support

                                Hi is there any update on the loyalty tier issues? it seems you only reply to questions regarding payments etc what gives? I've emailed twice and posted here but no reply.

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