Bug Report/Support

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  • dnyce87
    Pro
    • Sep 2015
    • 531

    #1291
    Re: Bug Report/Support

    I can also confirm that pick and win did not work for me today either. Although it was fixed yesterday and got my VC for the previous 3 days from that point, today it is not working again. This can't be that complicated to stay fixed can't it? Lol

    Comment

    • NWGameDad
      Cat Daddy Games
      • Dec 2013
      • 1239

      #1292
      Re: Bug Report/Support

      Originally posted by dnyce87
      I can also confirm that pick and win did not work for me today either. Although it was fixed yesterday and got my VC for the previous 3 days from that point, today it is not working again. This can't be that complicated to stay fixed can't it? Lol


      You would be surprised at how complicated game software is. We get our data from an outside service. That service was having problems the last week which is why we were not able to show scores in game. They tried fixing it a couple of times, and the fixes stuck for the day until new scores were needed. However, they swear to me that they completely fixed it this morning. Lets hope so! :-) The good news is you're not losing any picks you made previously and still get the rewards.
      NWGameDad
      Senior Producer
      Cat Daddy Games

      Comment

      • dnyce87
        Pro
        • Sep 2015
        • 531

        #1293
        Re: Bug Report/Support

        Originally posted by NWGameDad
        You would be surprised at how complicated game software is. We get our data from an outside service. That service was having problems the last week which is why we were not able to show scores in game. They tried fixing it a couple of times, and the fixes stuck for the day until new scores were needed. However, they swear to me that they completely fixed it this morning. Lets hope so! :-) The good news is you're not losing any picks you made previously and still get the rewards.
        Thanks for your response! That would make sense then and good that I'm not losing any VC.

        Comment

        • iluvnug
          Rookie
          • Nov 2014
          • 458

          #1294
          Re: Bug Report/Support

          When I view others profiles, it doesn't show top 10 cards. It only shows top 5. I'm on android.

          Comment

          • BiS
            Rookie
            • Nov 2015
            • 25

            #1295
            Re: Bug Report/Support

            I can't enter my steam account anymore:
            I insert name, password and the code correctly but the program doesn't recognize me,
            help, please?
            The game keep on working using a google+ account


            addendum:
            I had to change the password with a longer one.
            Hell, why there isn't a way to remember userid and pw in this game.
            I'm thinking at all the time I will have to type it to play this game meanwhile in 2k15 I never had to do it..... (and still Don't)
            Last edited by BiS; 12-25-2015, 07:51 PM.

            Comment

            • Magambo
              Rookie
              • Aug 2014
              • 7

              #1296
              Re: Bug Report/Support

              I bought 6,500 credits and bought one Record Setters pack. When I clicked buy, the game went to a blank screen with the option to proceed. It never showed the card opening animation screen. I restarted my game and when I logged back in, I was 6,400 credits down. It seems like 2 record setters purchases were made for me. I would like to be refunded my credits and be assured that I can make a bug free purchase.

              IGN: Magambo

              Comment

              • DnDMan
                Rookie
                • Nov 2014
                • 50

                #1297
                Re: Bug Report/Support

                I am REALLY tired of the game freezing. REALLY tired of it. On this and WWE Supercard. Using an iPhone 6s, using OS 9.1. I'd probably have 100 more points on RTTC if not for the loss of game nights due to the game freezing and having to hard exit out of it.

                Comment

                • EddieForeskin
                  Just started!
                  • Nov 2015
                  • 3

                  #1298
                  Re: Bug Report/Support

                  Originally posted by DnDMan
                  I am REALLY tired of the game freezing. REALLY tired of it. On this and WWE Supercard. Using an iPhone 6s, using OS 9.1. I'd probably have 100 more points on RTTC if not for the loss of game nights due to the game freezing and having to hard exit out of it.


                  Same here, on an iphone 6S+ so I know its not an issue of using an older phone. I've taken to force quitting the app right after I make any double point purchases. Also, if I see the animation freeze for even a split second during a game, i'll force quit after that match, cause I know the full freeze is coming soon. But I've definitely wasted a few rounds to that freeze glitch.

                  Comment

                  • Magambo
                    Rookie
                    • Aug 2014
                    • 7

                    #1299
                    Re: Bug Report/Support

                    "Hello,

                    I'm sorry but there is no record of this account purchasing a record setters pack.

                    Thanks for your support,
                    Spencer"

                    That's the message I got after I reported 6,400 credits missing due to a bug...

                    Comment

                    • Dlev98
                      Just started!
                      • Dec 2015
                      • 2

                      #1300
                      Re: Bug Report/Support

                      For the Grand Tour achevement I have to to open up MyCarrer in the game. The problem is that MyCarrer does not show up on the screen. I've see m screenshots of it being the 3rd option on the second row. I have an Xbox 360 account with 2k16. Anyone know what the problem might be? I don't want to waste 500 RP to get a new achievement and would rather get the 250 VC for completing the tour.

                      Comment

                      • DNAgaming120707
                        Rookie
                        • Oct 2015
                        • 34

                        #1301
                        Re: Bug Report/Support

                        Pick and Win won't allow me to choose the winner of GS vs Hou, LAC vs NO, Phx vs OKC, Por vs Uta, They are locked and are "In Progress" but they aren't playing this early in the day.

                        Comment

                        • dnyce87
                          Pro
                          • Sep 2015
                          • 531

                          #1302
                          Re: Bug Report/Support

                          Originally posted by DNAgaming120707
                          Pick and Win won't allow me to choose the winner of GS vs Hou, LAC vs NO, Phx vs OKC, Por vs Uta, They are locked and are "In Progress" but they aren't playing this early in the day.
                          Just noticed this as well and am having the same issue. Can devs please fix this before tip off so we can vote? Before scores were unavailable and now we're locked out from voting.

                          Comment

                          • DNAgaming120707
                            Rookie
                            • Oct 2015
                            • 34

                            #1303
                            Re: Bug Report/Support

                            Originally posted by dnyce87
                            Just noticed this as well and am having the same issue. Can devs please fix this before tip off so we can vote? Before scores were unavailable and now we're locked out from voting.
                            That probably won't happen seeing as it's New Years Eve, but I've tweeted it out to CatDaddy.

                            Comment

                            • erikwithak86
                              Rookie
                              • Jan 2013
                              • 26

                              #1304
                              Re: Bug Report/Support

                              If my QG tier is Epic or Epic+, then why am I consistently and constantly seeing +5 games in RC against Leg, Leg+ and even Leg++? Only rarely do I see an E+ or E++.

                              Comment

                              • DNAgaming120707
                                Rookie
                                • Oct 2015
                                • 34

                                #1305
                                Re: Bug Report/Support

                                Originally posted by erikwithak86
                                If my QG tier is Epic or Epic+, then why am I consistently and constantly seeing +5 games in RC against Leg, Leg+ and even Leg++? Only rarely do I see an E+ or E++.

                                I have noticed a problem with the Tiers in this RC as well. I am in Epic tier, and facing 2+ Legendary cards that I can't even compete with using my UR Pro card lineup. I've never had this problem before. I ran into A legendary from time to time but not more than one or with Epic Pros mixxed in either. I'm catching way to many L's, and even when I win I've been given an L.


                                FFS, 3 damn Legendary cards max level in Epic tier against my 5 UR Pro cards. GG.
                                Last edited by DNAgaming120707; 01-02-2016, 05:38 PM.

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