Bug Report/Support

[Branbran225]

Re: Bug Report/Support

Help, I keep tryin I login, but it keeps saying login is unsuccessful.

[EticketJedi]

Re: Bug Report/Support

Help, I keep tryin I login, but it keeps saying login is unsuccessful.

2K servers are having issues... facebook and gamecenter/google all work fine to log in.

[trig]

Re: Bug Report/Support

2k14 is about to get replaced and they still can't get their servers right

[EticketJedi]

Re: Bug Report/Support

How many cards do you have in your Card Collection? Sounds like you're running out of memory when going to the Card Collection screen. This would happen if you're on a really low end device or you somehow managed to gain more than the 120 card limit.

It just happened at 106/120. Opening up the task manager on the ipad shows the app is still running. If I tap it then it starts up like normal.

[tobman]

Re: Bug Report/Support

my catalog gets wiped out,all my common,uncommon,rare cards are gone,still have epic.legendary and my playoff card but all the others get wiped out,its the second time in the last few weeks,the first time the support tech was great.he reset my deck to a previous spot or something,this second time the tech told me it was my phone and i needed to factory reset it.i have played 20k games and no probs til recently.i mailed the tech back about reset on my deck and he never responded.i know they are only small caeds but i had a ton filled im my catalog and now there is barely any there.and it varies from log in to log in how many are in it.ive spent money on this game and im pretty bummed about the way ive been treated this timem any ideas? thanks for the help

[Danab]

Re: Bug Report/Support

I feel you man, the same things happen to me.Tech support absolutely did not help... In the end I gave up trying to finish my collection.It's a bummer.
Good luck in the process of getting it back!


Envoyé de mon iPhone en utilisant Tapatalk

[RogerSanchez]

Re: Bug Report/Support

Today I received a Magic Johnson in my draft but had no Johnson when I checked my collection, emailed feedback and support hopefully you can help me:P

I have collected almost all common and uncommon cards but afterwards my collection wipes out and returns to initial stage. Can somebody explain me why did it happen ?

[EticketJedi]

Re: Bug Report/Support

I have collected almost all common and uncommon cards but afterwards my collection wipes out and returns to initial stage. Can somebody explain me why did it happen ?

I don't know if they ever figured out a reason. Unfortunately it's a pretty common issue.

[RogerSanchez]

Re: Bug Report/Support

So it means that it makes no sense collect all those cards as after several season you'll start from the beginning ..

[EticketJedi]

Re: Bug Report/Support

So it means that it makes no sense collect all those cards as after several season you'll start from the beginning ..

Wait, do you mean the actual cards or just the listing in the catalog. Everyone's catalog resets occasionally but you shouldn't lose cards. Regardless, the new app is out now.

[RogerSanchez]

Re: Bug Report/Support

Yes, I mean cards catalog. My question concerns cards catalog not an actual cards - what is the point of collecting cards if it will disappear after some time anyway? I have a lot of upgraded rares which is worthless then and can be used only for training, correct ? The same with lower rate epics which only takes place and force you to train more due to a lack of space. Is there any chance to collect them all then ?

[eamays]

Re: Bug Report/Support

Once I start a season, I can't swap players from my collection into my 15 "in season" players, even though the screen says to tap on a player to do that. When I tap on a player, it only gives me the option to train or enhance.

I don't see this bug on the FAQ list, so I want to make sure it is a known bug and will be fixed. Is anyone else having this issue?

[EticketJedi]

Re: Bug Report/Support

Nope. No subs.

[secrules2]

Re: Bug Report/Support

Doesn't work on 1st gen Kindle Fires #@%)&(#@)*#$!!!!!!!!

[NWGameDad]

Re: Bug Report/Support

Doesn't work on 1st gen Kindle Fires #@%)&(#@)*#$!!!!!!!!

Only the Xbox Live and PSN logins do not work on the 1st Gen fire. You should be able to login with Steam, Facebook, and Game Circle. The Xbox Live and PSN code from those companies simply doesn't run on the older OS on Gen 1.