Bug Report/Support

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  • bennyho08
    Rookie
    • May 2014
    • 68

    #511
    Re: Bug Report/Support

    Originally posted by soreta6
    I've wrote on feedback but I didn't received any mail and the problem persists.
    My IGM is Veteran_Marco fav team Chicago Bulls mvp Ultra Rare kawhi Leonard
    I am having same issue and sent in a feedback email today. Let's see how long it takes for them to reply.....

    Comment

    • dunknballer21
      Rookie
      • Sep 2014
      • 71

      #512
      Re: Bug Report/Support

      Originally posted by bennyho08
      I am having same issue and sent in a feedback email today. Let's see how long it takes for them to reply.....
      Good luck waiting for a reply. I sent in a ticket Oct 8. Didn't hear anything back so sent another email Oct 13. Was told to wait. Still waiting...

      Comment

      • NWGameDad
        Cat Daddy Games
        • Dec 2013
        • 1239

        #513
        Re: Bug Report/Support

        If you are experiencing a black screen with white text after the update, please answer the following questions for me:


        1. What is your hardware?
        2. Did it look correct before the update?
        3. Did you allow the DLC to finish downloading before advance past the title screen?


        We're looking into the bug, but this will help us out. Thanks!
        NWGameDad
        Senior Producer
        Cat Daddy Games

        Comment

        • Turbojugend
          MVP
          • Sep 2013
          • 2242

          #514
          Re: Bug Report/Support

          1) Samsung Galaxy Light
          2) Yes.
          3) Yes.
          www.heyimbill.com | sports poster art and other cool stuff

          Comment

          • Disca92
            Rookie
            • Feb 2014
            • 395

            #515
            Re: Bug Report/Support

            I have the problem
            Gametag: Fabio
            Team: Golden State Warriors
            MVP: Dirk's Rival Card
            http://***********.com

            Comment

            • Disca92
              Rookie
              • Feb 2014
              • 395

              #516
              Re: Bug Report/Support

              Originally posted by NWGameDad
              If you are experiencing a black screen with white text after the update, please answer the following questions for me:


              1. What is your hardware?
              2. Did it look correct before the update?
              3. Did you allow the DLC to finish downloading before advance past the title screen?


              We're looking into the bug, but this will help us out. Thanks!
              Samsung Galaxy s3
              Yes
              Yes
              Gametag: Fabio
              Team: Golden State Warriors
              MVP: Dirk's Rival Card
              http://***********.com

              Comment

              • solovoy
                Rookie
                • Nov 2008
                • 5

                #517
                Re: Bug Report/Support

                Originally posted by NWGameDad
                If you are experiencing a black screen with white text after the update, please answer the following questions for me:


                1. What is your hardware?
                2. Did it look correct before the update?
                3. Did you allow the DLC to finish downloading before advance past the title screen?


                We're looking into the bug, but this will help us out. Thanks!
                Samsung S3 Mini
                Yes
                Yes

                Comment

                • etched Chaos
                  Pro
                  • Feb 2010
                  • 800

                  #518
                  Re: Bug Report/Support

                  Originally posted by NWGameDad
                  If you are experiencing a black screen with white text after the update, please answer the following questions for me:


                  1. What is your hardware?
                  2. Did it look correct before the update?
                  3. Did you allow the DLC to finish downloading before advance past the title screen?


                  We're looking into the bug, but this will help us out. Thanks!
                  1: Hudl Android Tablet
                  2: Yes
                  3: I actually did a full reinstall with all DLC's twice.

                  I reverted to the previous version to play, which works fine, albeit with the previous bugs.

                  Comment

                  • dunknballer21
                    Rookie
                    • Sep 2014
                    • 71

                    #519
                    Re: Bug Report/Support

                    Originally posted by NWGameDad
                    If you are experiencing a black screen with white text after the update, please answer the following questions for me:


                    1. What is your hardware?
                    2. Did it look correct before the update?
                    3. Did you allow the DLC to finish downloading before advance past the title screen?


                    We're looking into the bug, but this will help us out. Thanks!
                    1. Samsung Galaxy Note 2
                    2. Yes
                    3. Yes

                    Hotfix has made game unplayable now...

                    Comment

                    • radan
                      Rookie
                      • Aug 2014
                      • 470

                      #520
                      Re: Bug Report/Support

                      Originally posted by NWGameDad
                      If you are experiencing a black screen with white text after the update, please answer the following questions for me:


                      1. What is your hardware?
                      2. Did it look correct before the update?
                      3. Did you allow the DLC to finish downloading before advance past the title screen?


                      We're looking into the bug, but this will help us out. Thanks!
                      Samsung galaxy s3
                      Yes
                      Yes

                      Comment

                      • SwitchOnefooter
                        Rookie
                        • Feb 2014
                        • 75

                        #521
                        Re: Bug Report/Support

                        Just started a new season. One of every boost was automatically used in my first game. Anybody else run into this?


                        Sent from my iPhone using Tapatalk

                        Comment

                        • badluck22
                          Rookie
                          • May 2012
                          • 109

                          #522
                          Re: Bug Report/Support

                          is there a fix to the black screen issue?

                          Comment

                          • badluck22
                            Rookie
                            • May 2012
                            • 109

                            #523
                            Re: Bug Report/Support

                            Originally posted by NWGameDad
                            If you are experiencing a black screen with white text after the update, please answer the following questions for me:


                            1. What is your hardware?
                            2. Did it look correct before the update?
                            3. Did you allow the DLC to finish downloading before advance past the title screen?


                            We're looking into the bug, but this will help us out. Thanks!
                            Xoom
                            yes
                            yes

                            Comment

                            • crisvale
                              Rookie
                              • Oct 2012
                              • 66

                              #524
                              Re: Bug Report/Support

                              Originally posted by NWGameDad
                              If you are experiencing a black screen with white text after the update, please answer the following questions for me:


                              1. What is your hardware?
                              2. Did it look correct before the update?
                              3. Did you allow the DLC to finish downloading before advance past the title screen?


                              We're looking into the bug, but this will help us out. Thanks!
                              1. Galaxy SIII
                              3. Yes
                              3. Yes
                              My youtube channel

                              Comment

                              • DAFM
                                Just started!
                                • Oct 2014
                                • 4

                                #525
                                Re: Bug Report/Support

                                1. Infocus M320 (Android 4.2.2)
                                2. No
                                3. Yes

                                Comment

                                Working...