Bug Report/Support

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  • NWGameDad
    Cat Daddy Games
    • Dec 2013
    • 1239

    #601
    Re: Bug Report/Support

    Originally posted by Denzel2K
    I literally just bought 600 tokens, bought that UltraRare - Epic Pack, got Jonas Valanciunas, then mistakenly fed him to my Kevin Duckworth.

    My PSN is Denzel357

    Is there any way a mod can rectify this? It was an honest mistake, didnt even get to play a single game with the card, if theres a better way to present this situation to someone who can help me, what is it?
    Obviously be careful not to tap through the warnings. They are there to prevent you from training away cards you want to keep.

    For this specific case send in a Feedback ticket so the team can look at the logs and investigate the cards loss.
    NWGameDad
    Senior Producer
    Cat Daddy Games

    Comment

    • kingnjg
      Rookie
      • Dec 2012
      • 23

      #602
      Re: Bug Report/Support

      Originally posted by NWGameDad
      You have to have played NBA 2K15 or NBA 2K14 to login with XBL.
      Yeah I have thats all ive been playing still says the samething

      Comment

      • NWGameDad
        Cat Daddy Games
        • Dec 2013
        • 1239

        #603
        Re: Bug Report/Support

        Originally posted by kingnjg
        Yeah I have thats all ive been playing still says the samething
        Have to started a MyCareer game yet? You're sure you are connected on the Xbox? I know when I started playing on the Xbox it didn't connect me online automatically. I had to connect with the bottom right option.
        NWGameDad
        Senior Producer
        Cat Daddy Games

        Comment

        • dunknballer21
          Rookie
          • Sep 2014
          • 71

          #604
          Re: Bug Report/Support

          I am having an issue where every once in a while, I will randomly go into overtime even though I won three of the first four quarters. It doesn't happen often, but it's noticeable.

          Comment

          • Hotobu
            MVP
            • Sep 2008
            • 1438

            #605
            Re: Bug Report/Support

            Originally posted by NWGameDad
            Obviously be careful not to tap through the warnings. They are there to prevent you from training away cards you want to keep.

            For this specific case send in a Feedback ticket so the team can look at the logs and investigate the cards loss.
            Consider putting in a second warning (with a 5 second timer) if the card being used to train is equal to the tier that the person is in, a Michael Jordan card, or a fully trained card/pro card. In situations like this a card of this type being used as training fodder is most likely to be a mistake. Also maybe not for this version, but for future versions you should make it where pictures of the cards being used to train from highest rarity/value to lowest pops up. Again, if people see something like this they're more likely to catch their mistakes.

            Comment

            • Denzel2K
              Rookie
              • Nov 2014
              • 7

              #606
              Re: Bug Report/Support

              Originally posted by NWGameDad
              Obviously be careful not to tap through the warnings. They are there to prevent you from training away cards you want to keep.

              For this specific case send in a Feedback ticket so the team can look at the logs and investigate the cards loss.
              Thanks. Where do I go to do this?

              Comment

              • hristi
                Rookie
                • Jan 2010
                • 151

                #607
                Re: Bug Report/Support

                How the hell do you remove cards in season lineup? I want to remove those useless cards and use them to upgrade my new cards. I am not on a season currently. Drag and drop to remove doesn't work. Wtf is this?

                Comment

                • vash021
                  Rookie
                  • Nov 2014
                  • 425

                  #608
                  Re: Bug Report/Support

                  Originally posted by hristi
                  How the hell do you remove cards in season lineup? I want to remove those useless cards and use them to upgrade my new cards. I am not on a season currently. Drag and drop to remove doesn't work. Wtf is this?
                  if the season is over meaning you have recieved your season rewards then just use those card to train your better cards
                  NBA 2k15 Mobile IGN: daljit

                  Comment

                  • hristi
                    Rookie
                    • Jan 2010
                    • 151

                    #609
                    Re: Bug Report/Support

                    Originally posted by vash021
                    if the season is over meaning you have recieved your season rewards then just use those card to train your better cards
                    Did you understand my question? I just finished a season and want to remove the cards that I used so that I can use them to train my newer cards.

                    Comment

                    • NWGameDad
                      Cat Daddy Games
                      • Dec 2013
                      • 1239

                      #610
                      Re: Bug Report/Support

                      Originally posted by hristi
                      Did you understand my question? I just finished a season and want to remove the cards that I used so that I can use them to train my newer cards.
                      Just tap them in Season and hit Swap.
                      NWGameDad
                      Senior Producer
                      Cat Daddy Games

                      Comment

                      • hristi
                        Rookie
                        • Jan 2010
                        • 151

                        #611
                        Re: Bug Report/Support

                        Originally posted by NWGameDad
                        Just tap them in Season and hit Swap.
                        Swap with who exactly? I don't want to swap, I want to remove. How do I remove cards in my Season lineup so that it will be empty, as in no cards at all in the lineup. The only thing I see to remove them is by deleting a card in my card list. Why is there not a remove option in the join season anyway.

                        I'm not a native english speaker so I don't know if my english is broken or you guys did not really understood my question.
                        Last edited by hristi; 11-04-2014, 10:31 PM.

                        Comment

                        • dunknballer21
                          Rookie
                          • Sep 2014
                          • 71

                          #612
                          Re: Bug Report/Support

                          Originally posted by hristi
                          Swap with who exactly? I don't want to swap, I want to remove. How do I remove cards in my Season lineup so that it will be empty, as in no cards at all in the lineup. The only thing I see to remove them is by deleting a card in my card list. Why is there not a remove option in the join season anyway.

                          I'm not a native english speaker so I don't know if my english is broken or you guys did not really understood my question.
                          There is no remove option.

                          Comment

                          • Khuang94
                            Rookie
                            • Nov 2014
                            • 353

                            #613
                            Re: Bug Report/Support

                            I just went from ultra rare to ultra rare +. i know if you move up ranks the first time u are guaranteed a card from that rank. that was not the case for me. my user name is: khuang94. please look into this. Thank you.

                            Comment

                            • Khuang94
                              Rookie
                              • Nov 2014
                              • 353

                              #614
                              Re: Bug Report/Support

                              there is no option to completely remove cards from season to leave that spot blank. if you have the latest update you can now combine from season if you are done. if that does work then on the card that you want to combine click on it and press swap. choose any other card not in season so it takes it's spot. then after u combine swap it back into.

                              Comment

                              • Khuang94
                                Rookie
                                • Nov 2014
                                • 353

                                #615
                                Re: Bug Report/Support

                                Originally posted by hristi
                                Swap with who exactly? I don't want to swap, I want to remove. How do I remove cards in my Season lineup so that it will be empty, as in no cards at all in the lineup. The only thing I see to remove them is by deleting a card in my card list. Why is there not a remove option in the join season anyway.

                                I'm not a native english speaker so I don't know if my english is broken or you guys did not really understood my question.
                                there is no option to completely remove cards from season to leave that spot blank. if you have the latest update you can now combine from season if you are done. if that does work then on the card that you want to combine click on it and press swap. choose any other card not in season so it takes it's spot. then after u combine swap it back into.

                                Comment

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