Bug Report/Support

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  • Dextro
    MVP
    • Feb 2015
    • 1983

    #886
    Re: Bug Report/Support

    Did you kill the background process?
    I do have exactly the same issue, simply closing is not enough. I have to swipe it away.
    That issue is known since weeks, but CD is not able to fix this ...

    Comment

    • bullseye
      Rookie
      • Feb 2015
      • 151

      #887
      Re: Bug Report/Support

      Originally posted by Dextro
      Did you kill the background process?
      I do have exactly the same issue, simply closing is not enough. I have to swipe it away.
      That issue is known since weeks, but CD is not able to fix this ...
      I guess I have to restart the app right after getting the boost, because just now I got a REB boost and my only one OFF boost desappeared. I closed the app and the background process and started the app again and I got my OFF boost back. So I guess restarting the app right after getting the boost is the way to go. Thanks so far for the tips here!

      Before that of course I ended the app and started new from time to time but not right after getting a boost but after finishing playing. Sometimes the boosts would come back, sometimes not, it was random. I hope my new method works constantly.

      And CD should finally fix this bug because it's known for months and the way they ignore it makes me think that they don't fix it on purpose in order to make people spend more credits for boosts! That's the only logical explanation for me for not fixing such a simple bug.

      Comment

      • Supah
        Rookie
        • Nov 2014
        • 78

        #888
        Re: Bug Report/Support

        So I accidentally fed my Ewing from the RttC event. Am I seriously SOL? I've gotten cards back before, but now they're saying they can't help me. I've tried to send an email via the in app stuff, but the only one that gets a response is the MyGame email line. Wtf.

        Comment

        • tyecopeland
          Pro
          • Dec 2014
          • 589

          #889
          Re: Bug Report/Support



          Before when I have used the athleticism coach it has not shown the little triangle for athleticism. Now I use 3 other coach cards and the triangle shows up for athleticism too.

          Comment

          • SPonTheMic
            Rookie
            • Nov 2010
            • 10

            #890
            Re: Bug Report/Support

            mentioned this elsewhere but this has potential to ruin RC.

            Not getting credit for wins...

            Lost at least 40 points this way, would really like to finish top 8000 to dupe the Bosh that I pulled right before RC started...
            Attached Files

            Comment

            • Dextro
              MVP
              • Feb 2015
              • 1983

              #891
              Re: Bug Report/Support

              Was it a tie? If yes, then you will get 2 picks but 0 points

              Comment

              • ASB37
                MVP
                • Feb 2003
                • 2624

                #892
                Re: Bug Report/Support

                I guess I'll throw this in here in the hopes NWGD sees this but any word on what is happening with multiple users losing their cards on the auction house?
                Go Yankees
                Go Rangers
                Go Giants


                "You play to win the game."

                Comment

                • nocob
                  Just started!
                  • Mar 2015
                  • 1

                  #893
                  Re: Bug Report/Support

                  is anyone havin trouble downloading the app on bluestacks because i keep gettin this " i cant download assets because may have not purchase" error stoppin it from updating

                  Comment

                  • PROSPECTR
                    Rookie
                    • Oct 2014
                    • 463

                    #894
                    Re: Bug Report/Support

                    Originally posted by SPonTheMic
                    mentioned this elsewhere but this has potential to ruin RC.

                    Not getting credit for wins...

                    Lost at least 40 points this way, would really like to finish top 8000 to dupe the Bosh that I pulled right before RC started...


                    I've had that when all the opposition said+1/-1 and I selected the bottom guy before I registered the+5 was missing. When I won the game it said -1. And it took 1 off my score.
                    Highly recommend exiting if you see the +1/-1. Cheese.

                    Comment

                    • PROSPECTR
                      Rookie
                      • Oct 2014
                      • 463

                      #895
                      Re: Bug Report/Support

                      Originally posted by ASB37
                      I guess I'll throw this in here in the hopes NWGD sees this but any word on what is happening with multiple users losing their cards on the auction house?

                      This happened to two of my cards. Can't find them in the search either. I think they will come back after the auction runs out of time.

                      It even says 4 cards posted.
                      I selected two cards for auction through the my cards tab instead of the auction house tabs as I normally do.

                      Comment

                      • ASB37
                        MVP
                        • Feb 2003
                        • 2624

                        #896
                        Re: Bug Report/Support

                        Originally posted by PROSPECTR
                        This happened to two of my cards. Can't find them in the search either. I think they will come back after the auction runs out of time.

                        It even says 4 cards posted.
                        I selected two cards for auction through the my cards tab instead of the auction house tabs as I normally do.
                        That's what someone else said to but I posted both of mine for 12 hour auctions, and that was like 18 hours ago.
                        Go Yankees
                        Go Rangers
                        Go Giants


                        "You play to win the game."

                        Comment

                        • vauux
                          Banned
                          • Jan 2015
                          • 177

                          #897
                          Re: Bug Report/Support

                          How long does it take to get a card restored? I submitted an e-mail through the app 3 days ago and haven't heard anything.

                          Comment

                          • richie_r1ch
                            Pro
                            • Feb 2015
                            • 722

                            #898
                            Re: Bug Report/Support

                            Originally posted by vauux
                            How long does it take to get a card restored? I submitted an e-mail through the app 3 days ago and haven't heard anything.
                            same here, trained away my season reward legend kyle lowry minutes after getting him. sent on tuesday and haven't heard anything.
                            IGN: Richard
                            Tier: Playoff

                            Comment

                            • Majingir
                              Moderator
                              • Apr 2005
                              • 47496

                              #899
                              Re: Bug Report/Support

                              My boosts in season mode is messed up. Sometimes it'd show I have 4 of one boost and randomly some other time it'd drop down to 2. Some time later it goes up to 5. Then awhile after that it drops down to 2 again.

                              Not like I'm using a single boost,the number just seems to be diff each time I play the game.

                              Comment

                              • Supah
                                Rookie
                                • Nov 2014
                                • 78

                                #900
                                Re: Bug Report/Support

                                I think I've had a Lebron hidden in the AH for like a week now :/

                                Comment

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