Bug Report/Support

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  • thetdett
    Rookie
    • Apr 2015
    • 99

    #991
    Re: Bug Report/Support

    Not sure if this has been addressed or brought up, but as I get closer to my card limit (110), it's been happening frequently where I play a game, win/lose, and then go to the draft board - when I try to draft a card, I go right to the next screen, no card is picked, but when I go to repick, I lose the picks I had previously gained and the card I selected the first time is still there.

    Any ideas?

    Comment

    • mcmuglim
      Rookie
      • Jan 2014
      • 58

      #992
      Re: Bug Report/Support

      Originally posted by thetdett
      Not sure if this has been addressed or brought up, but as I get closer to my card limit (110), it's been happening frequently where I play a game, win/lose, and then go to the draft board - when I try to draft a card, I go right to the next screen, no card is picked, but when I go to repick, I lose the picks I had previously gained and the card I selected the first time is still there.

      Any ideas?
      Been happening for me too. I always get it @ 106/110.

      Comment

      • PlatinumJuice
        Rookie
        • Aug 2008
        • 42

        #993
        Re: Bug Report/Support

        Originally posted by PlatinumJuice
        Every other day I get to the Login screen and when I try to login in with XBox Live it says "failed to login to platform". Two days later it will log me in - the next day the Failed to login. It doesn't even give me the option to re enter my Microsoft credentials.

        If it wasn't for the VC I would stay so far away from this app bc of how many bugs I've encountered since it came out.
        Still haven't received anything on this... This app is terrible - I'm tired of the frustration and it's long overdue for an uninstall.

        Comment

        • Jjdirty
          Rookie
          • Apr 2015
          • 37

          #994
          Re: Bug Report/Support

          Anyone know how to fix the issue I'm having. Many pictures of players released lately show a downward arrow (I'm assuming it means the pic needs to be downloaded). When I log in, it never downloads.
          Attached Files

          Comment

          • Maligx
            Rookie
            • Apr 2010
            • 274

            #995
            Re: Bug Report/Support

            What the heck is going on with boosts? I had boosts all green, "active" and lost game 5 of playoff game because I had 0 boosts activated. So I buy more and activate more boosts for the next game coming up then shut down the app and open it up again and all the boosts are no longer active and I have 0. So this stupid app is eating my friggin credits and boosts and not activating them for the game.

            Comment

            • lawood2
              Rookie
              • Mar 2015
              • 24

              #996
              Re: Bug Report/Support

              Is Auction House dowm for everybody? Or it just me? I just got the prompt to download an update but it isn't available in Google Play?

              Comment

              • Hotobu
                MVP
                • Sep 2008
                • 1438

                #997
                Re: Bug Report/Support

                After downloading the update the game says I need to download the update to continue. After that it takes me to the playstore, but I don't have the option to download update, only open/uninstall.

                I tried deleting and reinstalling, and that doesn't work.

                Comment

                • cambist
                  Rookie
                  • May 2015
                  • 4

                  #998
                  Re: Bug Report/Support

                  Originally posted by Hotobu
                  After downloading the update the game says I need to download the update to continue. After that it takes me to the playstore, but I don't have the option to download update, only open/uninstall.

                  I tried deleting and reinstalling, and that doesn't work.
                  Yes having this problem on all Android devices. Probably losing my season to someone on IOS right now. Thanks.

                  Comment

                  • cambist
                    Rookie
                    • May 2015
                    • 4

                    #999
                    Re: Bug Report/Support

                    Please roll back your Android update check for the update you haven't released.

                    Comment

                    • spade550
                      Rookie
                      • Oct 2014
                      • 308

                      #1000
                      Re: Bug Report/Support

                      It won't let me access the game. It says game update but when I go to Google the update isn't there and I'm in a season

                      Comment

                      • lawood2
                        Rookie
                        • Mar 2015
                        • 24

                        #1001
                        Re: Bug Report/Support

                        Originally posted by spade550
                        It won't let me access the game. It says game update but when I go to Google the update isn't there and I'm in a season
                        Same..hopefully this gets fixed soon.

                        Comment

                        • Gibraltar Muminator
                          Just started!
                          • May 2015
                          • 2

                          #1002
                          Re: Bug Report/Support

                          Originally posted by lawood2
                          Same..hopefully this gets fixed soon.
                          I am also in this situation. Using an android phone, stuck in a loop where I cannot login/update. And I was about to start the first round in a playoff series I actually had a chance to win for a change.

                          Comment

                          • cambist
                            Rookie
                            • May 2015
                            • 4

                            #1003
                            Re: Bug Report/Support

                            Originally posted by Gibraltar Muminator
                            I am also in this situation. Using an android phone, stuck in a loop where I cannot login/update. And I was about to start the first round in a playoff series I actually had a chance to win for a change.
                            Oof!

                            I was the number one seed going in to the playoffs a while ago. Pretty sure I'm not in it any more. Does anyone ever respond letting people know they realize there is an issue?

                            Comment

                            • Gibraltar Muminator
                              Just started!
                              • May 2015
                              • 2

                              #1004
                              Re: Bug Report/Support

                              So I found a solution for the android update loop - I went into the application manager and deleted all game data. I then uninstalled/reinstalled and the update came through.

                              Hopefully that helps someone else with this problem also. And I somehow managed to win my first round after being essentially AFK the entire round!

                              Comment

                              • cambist
                                Rookie
                                • May 2015
                                • 4

                                #1005
                                Re: Bug Report/Support

                                Originally posted by Gibraltar Muminator
                                So I found a solution for the android update loop - I went into the application manager and deleted all game data. I then uninstalled/reinstalled and the update came through.

                                Hopefully that helps someone else with this problem also. And I somehow managed to win my first round after being essentially AFK the entire round!
                                Got back in by going to the update screen and manually running application updates. Won the first two playoff games to an afk or confused Android user also. Glad you got back in, too.

                                Comment

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