Re: New Community Manager!
Listening to what is important to us is only relevant if you guys actually compromise and make changes. I wrote a lengthy critique of some aspects of what you guys have done, and included constructive suggestions for improving, and there's just silence.
RttC still goes from easily winning +5/+7 to being unable to beat +2 on the next card, unless you have Pro Stars and then it's just trivial the entire way through. You guys still take money for hot streaks (which are more economic than buying game nights if the player believes NWGD's statement that we can win one tier higher than our deck) which you then delete when the event ends (which is super ethically shady ... what player wouldn't want to keep his extra hot streaks for the RC starting a few days later? What justification do you have to delete something your customer has bought? Isn't one of the basic rules of commerce that you don't take away something your customer has purchased?).
You have totally screwed customers who bought Record Setter and MVP packs by boosting the stats of HoF and PnP packs, but not the Record Setter and MVP players. Not allowing those to be traded on the auction house is ridiculous. It is possible to purchase 63 Hall of Fame packs and never end up with a Pro Hall of Fame player ... and there are several players who dropped in excess of a thousand dollars on HoF packs and just have singles to show for it ... and those are just people who post regularly on these forums.
The 30% tax is extremely excessive. NWGD was offensive in his dismissal of this point by saying that we would only ever be satisfied if there were NO tax, which simply isn't true. The purpose of the tax is obviously twofold: to drain credits out of the economy and to keep people from buying cards and re-listing at only a small price higher.
Frankly, a 10% tax would easily keep people from flipping cards for profit. Most of us don't even get reliable sales on our cards as is, and that's a steady -20 credits every time an auction times ouot.
The entire enforced minimum thing is totally BS as well, since some cards are obviously inferior to others. The result of the enforced minimums is that only select cards sell and others are basically worthless.
I could go on and on and on, and I'm new around here. The veterans could keep you busy for weeks with things that could be improved ... and the worst part is that you guys could improve most of this stuff without hurting your profits in the least. In fact, it seems patently obvious that some of these things being made more customer friendly would actually increase your profit margins.
Listening to what is important to us is only relevant if you guys actually compromise and make changes. I wrote a lengthy critique of some aspects of what you guys have done, and included constructive suggestions for improving, and there's just silence.
RttC still goes from easily winning +5/+7 to being unable to beat +2 on the next card, unless you have Pro Stars and then it's just trivial the entire way through. You guys still take money for hot streaks (which are more economic than buying game nights if the player believes NWGD's statement that we can win one tier higher than our deck) which you then delete when the event ends (which is super ethically shady ... what player wouldn't want to keep his extra hot streaks for the RC starting a few days later? What justification do you have to delete something your customer has bought? Isn't one of the basic rules of commerce that you don't take away something your customer has purchased?).
You have totally screwed customers who bought Record Setter and MVP packs by boosting the stats of HoF and PnP packs, but not the Record Setter and MVP players. Not allowing those to be traded on the auction house is ridiculous. It is possible to purchase 63 Hall of Fame packs and never end up with a Pro Hall of Fame player ... and there are several players who dropped in excess of a thousand dollars on HoF packs and just have singles to show for it ... and those are just people who post regularly on these forums.
The 30% tax is extremely excessive. NWGD was offensive in his dismissal of this point by saying that we would only ever be satisfied if there were NO tax, which simply isn't true. The purpose of the tax is obviously twofold: to drain credits out of the economy and to keep people from buying cards and re-listing at only a small price higher.
Frankly, a 10% tax would easily keep people from flipping cards for profit. Most of us don't even get reliable sales on our cards as is, and that's a steady -20 credits every time an auction times ouot.
The entire enforced minimum thing is totally BS as well, since some cards are obviously inferior to others. The result of the enforced minimums is that only select cards sell and others are basically worthless.
I could go on and on and on, and I'm new around here. The veterans could keep you busy for weeks with things that could be improved ... and the worst part is that you guys could improve most of this stuff without hurting your profits in the least. In fact, it seems patently obvious that some of these things being made more customer friendly would actually increase your profit margins.
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