PS4 LAN Connect Problems

[My993C2]

I just picked up a PS4 console in anticipation of the MLB 14 PS4 release next week. But my elation of owning the new next Gen console turned into frustration last night as I was unable to get the PS4 connected to the internet via a LAN cable. Presently there is no router in the picture. The LAN cable is directly connected to the cable modem and everything works fine when I connect the LAN cable into my home desktop computer or connect it to my older PS3 console.

Are PS4's known for flaky network cards or did I buy a lemon?

I also tried something which leads me to think there may be a possible WIFI solution, but what gets me is I shouldn't have to rely on WIFI if I want to plug in a LAN cable. Anyway, while I don't presently have a wireless router setup at home, with the PS4 I did go searching around for a connection. All the routers within talking distance of my PS4 were password protected. But I did run across a "CISCO-guest" connection and I was able to pass the PS4 Internet connection test using this WIFI connection. However once I tried to logon to PSN using this connection it failed giving me an error code and I googled this error code and it appeared to be some sort of firewall error message. But because I did pass the PS4 Internet connection test using this "CISCO-guest" WIFI connection, I am guessing if I was to setup a wireless router at home I might be able to use the WIFI. But then once again, I should not need to have to go through this nonsense. I should be able to just plug the LAN cable in like I can with the PS3, shouldn't I?

PS: I only really need the internet connection to download game patches and to download from the PSN Cloud my MLB 14 season progress I started on the PS3 console. I am not much of an online gamer.

[My993C2]

Re: PS4 LAN Connect Problems

I would also like to add: I downloaded the PS4 1.70 OS patch from my home computer, put it on a USB flash driver, restarted the PS4 console in safe mode and applied the OS patch to the PS4 console.

[fishepa]

Re: PS4 LAN Connect Problems

I would put in a router and connect the PS4 via wireless. Although theoretically you should be able to plug it in direct just as your PS3. That is strange.

[My993C2]

Re: PS4 LAN Connect Problems

I would put in a router and connect the PS4 via wireless. Although theoretically you should be able to plug it in direct just as your PS3. That is strange.

That's why I am wondering, do I have a lemon PS4 in regards to the network card in this specific console. I just picked up the PS4 console last night coming home from work. I can always return it to the store. But before I do that I was just wondering if the PS4 had a reputation for having flaky Ethernet LAN connections?

[fishepa]

Re: PS4 LAN Connect Problems

That's why I am wondering, do I have a lemon PS4 in regards to the network card in this specific console. I just picked up the PS4 console last night coming home from work. I can always return it to the store. But before I do that I was just wondering if the PS4 had a reputation for having flaky Ethernet LAN connections?

Not that I know of, typically they just work. I would hate for you to return it only to have the same problem.

[fishepa]

Re: PS4 LAN Connect Problems

That's why I am wondering, do I have a lemon PS4 in regards to the network card in this specific console. I just picked up the PS4 console last night coming home from work. I can always return it to the store. But before I do that I was just wondering if the PS4 had a reputation for having flaky Ethernet LAN connections?

Make sure the LAN connection settings are for DHCP or automatically get IP address on the PS4

[My993C2]

Re: PS4 LAN Connect Problems

Make sure the LAN connection settings are for DHCP or automatically get IP address on the PS4

I tried both. I tried the "Easy Automatic IP Address" first, then I tried to enter the same IP Address my computer has (yes I know this is likely the wrong, but I had to try it anyway) and then went back to trying the automatic discovery since this is what the PS3 does. I even entered the DNS address which got me past the automatic IP Address discovery phase with "Success" but then I always "Failed" the internet connection test. Unfortunately the error codes I got back from the PS4 (CE-33984-7 and CE-33986-9) don't tell me much. When I google them the only thing I can see for them is "Try again the PSN may be down" which was BS because I could connect to the PSN through both my PS3 and my computer.

[doubledeuceR6]

Re: PS4 LAN Connect Problems

I'm sure you already thought of this and might be silly of me bringing it up but just in case.

I haven't used my PS3 in long time but didn't you have to choose wireless or wired connection in the menus? Could this be the issue on your PS4

[My993C2]

Re: PS4 LAN Connect Problems

I'm sure you already thought of this and might be silly of me bringing it up but just in case.

I haven't used my PS3 in long time but didn't you have to choose wireless or wired connection in the menus? Could this be the issue on your PS4

From what I can see the choice to use the LAN or the WIFI is part of the PS4 Connection setup which I am already going through. Another possibility in play here is maybe the PS4 does require us to go through a router that the PS3 didn't. If anyone can confirm this, that would be great.

[Skyboxer]

Re: PS4 LAN Connect Problems

From what I can see the choice to use the LAN or the WIFI is part of the PS4 Connection setup which I am already going through. Another possibility in play here is maybe the PS4 does require us to go through a router that the PS3 didn't. If anyone can confirm this, that would be great.

My PS4 is wired. No issues. Maybe start your PS4 in safe mode then reset to factory settings and reboot...??

Other than that I have no idea.

[My993C2]

Re: PS4 LAN Connect Problems

My PS4 is wired. No issues. Maybe start your PS4 in safe mode then reset to factory settings and reboot...??

Did that already ... are you directly connected to your cable modem? or are you going from a modem, through a router and then on to your PS4?

[Skyboxer]

Re: PS4 LAN Connect Problems

Did that already ... are you directly connected to your cable modem? or are you going from a modem, through a router and then on to your PS4?

LAN port on router.

[My993C2]

Re: PS4 LAN Connect Problems

LAN port on router.

That's probably what I am missing then. I am guessing I need to go through a router for the PS4. Sony must have added an extra level of security on the PS4 that was not required for the PS3. If someone can confirm this, that would be appreciated. But thanks to all who have contributed to this thread.

[mgoblue]

Re: PS4 LAN Connect Problems

That's probably what I am missing then. I am guessing I need to go through a router for the PS4. Sony must have added an extra level of security on the PS4 that was not required for the PS3. If someone can confirm this, that would be appreciated. But thanks to all who have contributed to this thread.

I wouldn't think you'd have to go through a router....You should be able to go through cable modem just fine. Lots of people don't have routers and just manually switch between PCs and consoles....

[My993C2]

Re: PS4 LAN Connect Problems

Problem solved. Once I added a router into the equation all of a sudden I was able to connect with the ethernet LAN wire. Thanks to those who contributed their two cents to helping me resolve this issue.

Next up ... MLB 14 The Show for the PS4 ... wait a second it's not Tuesday yet.