Need some computer help

[MassNole]

Last night I tried to play a burned CD from a band my wife liked. It froze up Media Player, and now no mp3 or video files will play in Winamp or WMP. I also cannot access Device Manager as it says the .dll file is missing. Anyone have any idea what I can do, or have any questions to help ferret out what can be done.

[mudtiger]

Re: Need some computer help

What's the missing .dll?

Did you try reinstalling media player?

Is this xp? You could go back to a previous restore point from when things worked if you're using xp (and restore points are turned on).

To be on the safe side, you might want to run a spyware and virus scan too.

[MassNole]

Re: Need some computer help

I actually have done all of that, and none worked.

I don't know what the missing DLL is for the media.

[Knight165]

Re: Need some computer help

I actually have done all of that, and none worked.

I don't know what the missing DLL is for the media.

Doesn't it list it in the error box when you try and play the media file?
Most of those .dll files are in the Window folder(in sys32 maybe?)
Just copy and paste the .dll in the media player folder? I had something like this happen to me also with an installation program.
Good luck

M.K.
Knight165

[MassNole]

Re: Need some computer help

No it doesn't, it just says WMP cannot play this file and takes me to some useless like.

I ran a system scan and I isolated the problem. However it asks for my XP Professional Disc. Which is first weird because I don't have XP Professional. The other bad news is I have no idea where that disc is, since we have moved since I got this lap top. Anyone have any suggestions from here?

Would it be illegal to download an ISO for the disc?

[eXperiment63]

Re: Need some computer help

Why does it ask for the disc? for a certain file? PM the file it asks for, I can grab it from my xp pro disc.

[MassNole]

Re: Need some computer help

I guess I'll just call Dell and see what they can do.

Yeah, 27 minutes on hold is completely unacceptable..............28 minutes..............

Okay, it has now been over half an hour on hold with these jerkoffs. God, how many idiots do you think are in line ahead of me calling to simply ask why there computer's time is wrong?

[aukevin]

Re: Need some computer help

I guess I'll just call Dell and see what they can do.

Yeah, 27 minutes on hold is completely unacceptable..............28 minutes..............

Okay, it has now been over half an hour on hold with these jerkoffs. God, how many idiots do you think are in line ahead of me calling to simply ask why there computer's time is wrong?

I've had real good luck with the online tech support chatting at Dell. You might want to try that, it's a lot faster.

Have you tried a system restore of your computer to see if that fixes it?

[MassNole]

Re: Need some computer help

Yeah I have, it didn't work. I am gonna try again though.