Email problem

[jim416]

This morning I can't open my email I get a window that says...

"invalid user/password"

and it requires me to validate my user/password in the appropriate boxes. However, they are exactly the same. I press OK and keep getting the same message. Any fix to this?

Thanx

[Heelfan71]

Re: Email problem

what mail program and what internet provider ? I know ATT / Bellsouth need the @bellsouth.net after your username

[jim416]

Re: Email problem

Well, I found out that I can send mail, just not receive it. I haven't had a problem until today.

I guess I should have said "I can't send" instead of "open".

[Heelfan71]

Re: Email problem

Well, I found out that I can send mail, just not receive it. I haven't had a problem until today.

I guess I should have said "I can't send" instead of "open".

something with your outgoing server. What email service do you use? ATT ?

[jim416]

Re: Email problem

ATT.

[jim416]

Re: Email problem

outgoing is: pop.sbcglobal.yahoo.com
incoming is: smtp.sbcglobal.yahoo.com

[Heelfan71]

Re: Email problem

you sure ? Pop should be the incoming and SMTP is the outgoing.

[jim416]

Re: Email problem

Sorry, had them reversed (my mistake). Can't figure it out. Everything looks okay?????

[Heelfan71]

Re: Email problem

Sorry, had them reversed (my mistake). Can't figure it out. Everything looks okay?????

yeah, are you using Outlook ?

[jim416]

Re: Email problem

Yes. I use outlook and also incredimail. Have been for years. I've been trouble shooting and I get this "doesn't recognize password". I've tried retyping it, googling for help, nada? Worked perfect yesterday.

[jim416]

Re: Email problem

"......There was a problem logging onto your mail server. Your Password was rejected. Account: 'Jim', Server: 'pop.sbcglobal.yahoo.com', Protocol: POP3, Server Response: '-ERR [AUTH] invalid user/password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92....."

Here's the message.

[Heelfan71]

Re: Email problem

what anti-virus do you use ? Norton?

[jim416]

Re: Email problem

AVG, have been for years. I did a system restore, didn't help. I don't mess with any of the settings.

[Heelfan71]

Re: Email problem

AVG, have been for years. I did a system restore, didn't help. I don't mess with any of the settings.

strange the system restore didn't work. I would try deleting that account and then add it back.

[jim416]

Re: Email problem

Heelfan, haven't a clue what I did (was using some trouble shooting), but it's working. Thanks for trying to help, appreciate it. Still don't know what I did to get it back.

Merry Christmas to you friend