Reinstalling the windows operating system.

[Slymm]

I dropped my fiance's computer off at best buy because it was having issues. The guy called me today and told me that they recommended that the operating system be re-installed because the computer was infect with spyware. I have two questions. What does that mean? and How hard is it to do myself because I refuse to pay them $130.00

[MC Fatigue]

Re: Reinstalling the windows operating system.

What does what mean, exactly? Reinstalling or infected with spyware?

As for how hard - you put a CD in, you have it format the drive, and then it all installs by itself. After that, you just need to install your drivers and programs. It's easy, but it can take a while. $130 is a rip off.

[Taur3asi3]

Re: Reinstalling the windows operating system.

Do you still have the windows discs it came with?

[snepp]

Re: Reinstalling the windows operating system.

Tell them to piss off.

[bcruise]

Re: Reinstalling the windows operating system.

Wow....they're trying to charge you $130 to reinstall Windows? Am I really understanding that correctly?

[judgejudy]

Re: Reinstalling the windows operating system.

they will most likely say they charge that much because they "backup" your data for you and reinstall windows and put everything back that you had before...minus the spyware of course.

[mjb2124]

Re: Reinstalling the windows operating system.

Wow....they're trying to charge you $130 to reinstall Windows?

That's what I'm thinking....

Backing up the data and reinstalling the OS/applications is easy. Tell them to forget it. They probably won't even do a good job anyway. My Aunt took her computer to the Geek Squad at Best Buy because I was too busy to fix it for her and they did more harm than good. Truthfully, I don't think those guys have a damn clue what they're doing... It's why they're working at the Geek Squad and not as a Sys Admin/Engineer at a corporation (IMO).

[Slymm]

Re: Reinstalling the windows operating system.

Yep they did try to charge me 130 for the reinstall. I told the dude that that was crazy and I would send my fiance to pick the computer up

[Slymm]

Re: Reinstalling the windows operating system.

OK Just got home and looked at the laptop. They upgraded the computer from Vista to Windows 7 but say I should reinstall the operating system (for $130 of course). I have the disk from the upgrade (cost 39.99 instead of $100+ )I'll probably begin the process tonight.

[thmst30]

Re: Reinstalling the windows operating system.

$130 to reinstall Windows!!! Damn I'm in the wrong business.