I woke up a hour ago b/c someone was knocking on my door and I couldn't be happier it was the DHl man. I anwsered the door and the guy says here's your Xbox. I am half asleep and I am thinking to myself how does this guy know its a xbox and did he pull anything.I opened the package up and it said we replace your xbox 360 with a new console (Wow). I wrote the excact paper I got below.
RE: REPLACEMENT OF YOUR XBOX 360 CONSOLE
Dear Xbox 360 Customer
So that you can get back to playing and enjoying your Xbox 360 quicker, we have replaced your Xbox 360 Console with a replacement Unit.
The replacement unit has a diffrent serial number that your old unit.
1. - We will perfrom the warranty registaration of the replacement console for you. If you had already registered your old unit, we will cancel the old registration.
2. If you purchased a Microsoft Exteneded Service Contract, we will establish a new contract to cover the replacement unit and cancel the Microsfot Extended Service Contract for the old unit.
If you had purchased a extended service through your selling dealer, you should notify the service contract carrier of the serial number change.
Thank you for your continued support of Microsoft products and services
Sincerely, Xbox 360 Customer Service
My whole process.
1 Called Friday to order the replacement box.
2. Monday recevied my replacement box.
3. Monday at 4pm the Dhl guy recevied my Replacement box
4. Got to the repair center in Texas Tuesday at 11:58am
5. Got my 360 back Friday at 11:30 am.
RE: REPLACEMENT OF YOUR XBOX 360 CONSOLE
Dear Xbox 360 Customer
So that you can get back to playing and enjoying your Xbox 360 quicker, we have replaced your Xbox 360 Console with a replacement Unit.
The replacement unit has a diffrent serial number that your old unit.
1. - We will perfrom the warranty registaration of the replacement console for you. If you had already registered your old unit, we will cancel the old registration.
2. If you purchased a Microsoft Exteneded Service Contract, we will establish a new contract to cover the replacement unit and cancel the Microsfot Extended Service Contract for the old unit.
If you had purchased a extended service through your selling dealer, you should notify the service contract carrier of the serial number change.
Thank you for your continued support of Microsoft products and services
Sincerely, Xbox 360 Customer Service
My whole process.
1 Called Friday to order the replacement box.
2. Monday recevied my replacement box.
3. Monday at 4pm the Dhl guy recevied my Replacement box
4. Got to the repair center in Texas Tuesday at 11:58am
5. Got my 360 back Friday at 11:30 am.
Comment