Landlord won't fix my A/C - any ideas?

[jonpt]

Re: Landlord won't fix my A/C - any ideas?

If he doesn't have high blood pressure or any other documented medical illness in which lack of climate control would aggravate now you've just advised him into fraud.

Well, you would be surprised at what some residents say at times. We had one two months ago that kept telling us she was passing out because of carbon monoxide posioning....she even told us she had a meter that was reading there was a leak and she was going to sue us if we didn't do anything. There was one flaw to her story though...our apartments are all electric..no gas. We let her lie for a few day before we pointed out that fact to her. My point is people make stories up all the time...some wilder than others and some true. If it is fraud what can you do about it cause 10% of our residents do it on a regular basis....I just call it b.s.

[ODogg]

Re: Landlord won't fix my A/C - any ideas?

Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 70074123.
Correspondence regarding this complaint will be emailed

Please print a copy of this for your records.

Filed on : April 23 2010

Filed by :
SHAUN HOUGH

Filed against :
Realty Solutions LLC
90 E College Ave
Westerville OH 43081-1659

Complaint Description:
My central air conditioning unit broke on March 25th, 2010. Despite numerous attempts to get a repair ETA through various methods of communication with Realty Solutions I still do not have any date for resolution.

Your Desired Resolution:
I would like Realty Solutions to work in a more urgent manner with their chosen vendor to propogate a timely repair of the unit in whatever method they desire possible. Or failing that I would like Realty Solutions to consider hiring another vendor to repair the central air conditioning unit. Their chosen vendor seems incapable of securing the necessary items in a timely manner necessary for repair. The bottom line here is I would like this resolved no later than the next 10 days.

Thank you for the opportunity to help you with your complaint. We will review your information within the next 3 business days, and then a BBB Dispute Resolution Consultant will follow up with you by email, fax or postal mail. By submitting this complaint to BBB, you authorized us to share it with the business. And you authorized the business to share what may be non-public information about you with BBB. When we have the information we need from you, BBB staff will contact the business and work with both of you to encourage communication and assist in negotiation to settle the problem. This process is called conciliation. BBB staff can effectively present the customer's views to the business and offer the business' viewpoint to the customer in an impartial way. BBB dispute resolution is an alternative to going to court - it's informal and user-friendly and it helps resolve thousands of complaints each year. BBB resolves most complaints within 30 day. Several exchanges of information may be needed. BBB will share information with you as we receive it. And we will ask you for additional information or documentation when needed. If you resolve your complaint directly with the company, please remember to update BBB. We invite you to review all of the options BBB offers to help resolve complaints at http://www.bbb.org/us/Dispute-Resolu...vices/Process/

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[ODogg]

Re: Landlord won't fix my A/C - any ideas?

My attorney just served them the letter and they just got this BBB report on them. Hopefully now they will take this a little more seriously. Starting next month (June) all rent goes to escrow if it's not fixed by then.

[ManiacMatt1782]

Re: Landlord won't fix my A/C - any ideas?

Go to his residence. Politely ask again. If he doesnt. ask if you can use the bathroom. Drop a duece in the tank part of the toilet, not the bowl. At least he will go through several days of missery before he figures out where that god awful smell is coming from.

[ruserl88]

Re: Landlord won't fix my A/C - any ideas?

Go to his residence. Politely ask again. If he doesnt. ask if you can use the bathroom. Drop a duece in the tank part of the toilet, not the bowl. At least he will go through several days of missery before he figures out where that god awful smell is coming from.

classic . there are a few people who need this ''reward''

[eXperiment63]

Re: Landlord won't fix my A/C - any ideas?

Hahahahahaha... Wow, we have some vindictive people here. lmfao

[ruserl88]

revenge is a dish best served cold

two of my favorite songs of all time : aerosmith's '' don't get mad , get even '' & motley crue's '' don't go away mad , just go away '' , only i don't get even , i get ahead . if you dump in my yard once , i will be forced to dump in yours twice . who doesn't love a good psssing contest?

[ODogg]

Re: Landlord won't fix my A/C - any ideas?

well since they got "served" on friday they are not returning my calls or emails. so i have all my documentation printed out and if it's not fixed by thursday morning I'm going downtown to put my rent into escrow and we'll let the court decide it. maybe not getting that fat $995 check at the start of may will wake them up.

[p_rushing]

Re: Landlord won't fix my A/C - any ideas?

well since they got "served" on friday they are not returning my calls or emails. so i have all my documentation printed out and if it's not fixed by thursday morning I'm going downtown to put my rent into escrow and we'll let the court decide it. maybe not getting that fat $995 check at the start of may will wake them up.

You have a fight on your hands.

[Koolie G]

Re: Landlord won't fix my A/C - any ideas?

Go to his residence. Politely ask again. If he doesnt. ask if you can use the bathroom. Drop a duece in the tank part of the toilet, not the bowl. At least he will go through several days of missery before he figures out where that god awful smell is coming from.

An upper decker.

[jonpt]

Re: Landlord won't fix my A/C - any ideas?

well since they got "served" on friday they are not returning my calls or emails. so i have all my documentation printed out and if it's not fixed by thursday morning I'm going downtown to put my rent into escrow and we'll let the court decide it. maybe not getting that fat $995 check at the start of may will wake them up.

Good Luck ODogg! Hope it works out for you. To be honest they are probably a management company working off a low salary and your check doesn't go into their pockets anyway. I wouldn't think you not paying your rent will have much of an effect to wake them up. It's all going to depend on who owns them and how much property they have. Now if the owners are working the office and it's a small operation that's a different story and I think it will work out for you.

[ODogg]

Re: Landlord won't fix my A/C - any ideas?

The people that owns the properties are an old couple who are retired and live off of the rental of 5 units so I definitely think that they will feel this. Oh and when I moved in the older woman who owns the duplex came to my house and told me they were unsure about this Realty place and to call her if we had problems (I called her earlier this month and left a voicemail but I haven't heard anything). Maybe this will convince them they are not a good realty company if nothing else.

[deaduck]

Re: Landlord won't fix my A/C - any ideas?

Just make sure you have as much documentation as possible to support your case.

Also without trying to get you to feel paranoid, you should in writing request you be present for all work /preventive maintenace done in your apartment from this stage forward. This will help you to track what's being done or not done in the unit.

[jonpt]

Re: Landlord won't fix my A/C - any ideas?

The people that owns the properties are an old couple who are retired and live off of the rental of 5 units so I definitely think that they will feel this. Oh and when I moved in the older woman who owns the duplex came to my house and told me they were unsure about this Realty place and to call her if we had problems (I called her earlier this month and left a voicemail but I haven't heard anything). Maybe this will convince them they are not a good realty company if nothing else.

Yeah, that definetly helps your chances. 5 units is a very small operation. Surprised they even have a manangement company handling it. Not worth paying them. Usually something that small are handled by friends, family, or the owners themselves. Let us know how it works out.

[ODogg]

Re: Landlord won't fix my A/C - any ideas?

Just make sure you have as much documentation as possible to support your case.

Also without trying to get you to feel paranoid, you should in writing request you be present for all work /preventive maintenace done in your apartment from this stage forward. This will help you to track what's being done or not done in the unit.

I will definitely do that. Great idea.