watching the Cubs game. one of the joys of being disabled is watching any sport on tv anytime
Off Topic 2011
Collapse
Recommended Videos
Collapse
This topic is closed.
X
X
-
Re: Off Topic 2011
watching the Cubs game. one of the joys of being disabled is watching any sport on tv anytimeI am the disabled gamer
twitter- Hvegasooner
Life is wonderful so get out and enjoy it!
Playing: FIFA 16, EA Sports UFC 2, WWE 2K16, MLB The Show 16
Consoles: PS4 Xbox 360 PS2 -
Comment
-
Rose City 'Til I Die
Duuuuuuuvvvvaaaaaaaal
Hokie Hokie Hokie Hy
Member: OS Uni Snob Assoc.
OS OT Post Champ '11
Twitter: @TheGIGGAS_OS
Xbox Live: TheGIGGAS
3DS: 1349-7755-3870
Comment
-
Rose City 'Til I Die
Duuuuuuuvvvvaaaaaaaal
Hokie Hokie Hokie Hy
Member: OS Uni Snob Assoc.
OS OT Post Champ '11
Twitter: @TheGIGGAS_OS
Xbox Live: TheGIGGAS
3DS: 1349-7755-3870
Comment
-
Re: Off Topic 2011
The Best Buy model is horrible. A friend worked there , wasn't selling much. I told him a much more effective method... he was the top seller and everyone thinks he's using TRUST when he isn't.
My gripe with Best Buy is they ask you how you're doing when you first walk in...I want to look and then ask questions if I have them. Sometimes I have to walk all over to find someone not busy or literally sprinting to somewhere else.
I like stores that offer a balance between leaving me alone, offering help, and making me NOT feel like I'm a pain because I want to purchase something.
Neither of those models really... I don't know. It's like sales managers have never worked in sales. And the people that write sales books have never worked in sales.
I like "Greet, Qualify, Recommend , Close." Easy and focused. The other parts of that are be cheerful and enthusiastic, nobody buys from a bored rep. And if you really have to be reminded to thank your customers, you should've never been hired after an interview.
Greet- "That's an awesome printer you're looking at, I love wireless printers, it's so much easier to set up, and no cords to trip on."
Qualify- "Do you want (NOT need, people NEED to pay their power bill, they WANT a ps3) a new printer?"
Recommend- You recommend based on qualifications
Close- Sell the thing
Much more effective than starting with a cliche'd "can I help you find anything?" I say no to that out of reflex. Plus instead of asking a question, you've engaged a conversation... social norms would be they that say something back. Even if it's "I'm just curious" the response is "sounds to me like you're thinking about one- is there something wrong with the printer you have now"... and qualifying begins
There is no part of Best Buy that's on commission. They dropped all commission sales in like 1994. We own Future Shop in Canada and they are commission, but they are the only thing that's associated with Best Buy that is.Kansas City Royals | FC Barcelona | New Orleans Pelicans
PSN ID: cma1093 | Xbox Gamertag: Cabke
Comment
-
Re: Off Topic 2011
Our old sales model was CARE Plus. I don't remember what it stood for but it was all product oriented.
It depends on the manager. Some are really good. But the pressure really comes from above them. I actually like TRUST. It's good when you use it right. I guess for some people there isn't a sales model that's good for them. But believe me, customers are way happier with TRUST than CARE Plus. I don't have to shove product in their face at all.
I like yours too. But really, just depends on the customer. TRUST is fine for some and I can really get some good sales out of it. But I can see why yours would work for a certain customer too. And believe me, I always try to avoid that question, but customers still respond the same way even if I didn't ask it. Sales is a tricky area. Some people respond one way, some the other. Personally, I don't respond to a product oriented question. But if someone were just to have a conversation with me, I'd be more apt to actually engage in a conversation with them then to tell them I don't need help.
There is no part of Best Buy that's on commission. They dropped all commission sales in like 1994. We own Future Shop in Canada and they are commission, but they are the only thing that's associated with Best Buy that is.Attached FilesBoston Red Sox
1903 1912 1915 1916 1918 2004 2007 2013 2018
9 4 1 8 27 6 14 45 26 34
Comment
-
Re: Off Topic 2011
Good post. I agree.
Spoiler<iframe width="480" height="390" src="http://www.youtube.com/embed/n79jSzKA0L8" frameborder="0" allowfullscreen></iframe>
Aweee the joys of retail......The world of if you talk too much you get in trouble, don't talk enough you get in trouble. Pretty much, you will always be in trouble no matter what.
He could have been nervous though, since I know some people when they get nervous they become over chatty.
Cool pic.My 2K17 Boston Celtics MyLeague
Alabama Crimson Tide
Green Bay Packers
Boston Celtics
New Orleans Pelicans
Comment
-
Re: Off Topic 2011
I got an advertisement from Bank of America today. They want me to get a Baltimore Orioles MasterCard with Extra Base rewards. Now why would they send an advertisement like that to someone in Pittsburgh? I'm perfectly happy with PNC Bank and my PNC Park bank card.
My black lab used to poop rainbows. Seriously, we'd see all different color bits of plastic and rubber in his poop from the various toys and other stuff he chewed up and ate. Amazingly, he really never got sick aside from occasional upset stomach from all that.
Did you work for the Yankees?Last edited by BurghFan; 05-06-2011, 03:30 PM.Steelers : IX, X, XIII, XIV, XL, XLIII
Penguins : 1990/91, 1991/92, 2008/09, 20015/16, 2016/17
Pirates : 1909, 1925, 1960, 1971, 1979
Panthers (FB): 1915, 1916, 1918, 1929, 1931, 1934, 1936, 1937, 1976
Panthers (MBB): 1927/28, 1929/30Comment
-
I'm a tiger, when I roar **** is supposed to happen.
Sent from the bushes outside your window using Tapatalk Pro.
Comment
Comment