Server Issues Error Codes efeab30c & 4b538e50

[BACKBREAKER38]

Why I can't get the NBA 2k app to work

[BACKBREAKER38]

Is it still down ?

[hanzsomehanz]

Quote: Originally Posted by BACKBREAKER38

Is it still down ?

Servers are joinable for me and my friends in North America

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[NINJAK2]

Quote: Originally Posted by Neffon

Xbox One This solution will clear your cache and sync data. It effects all games on your profile. Network setting, Advanced settings, Alternate MAC address, select Clear, Restart system. On Xbox One I was getting error code 4b538e50 and could not connect to the 2k server. What I did was clear the cache and that sync my data. I did that by going into the Network setting, Advanced settings, Alternate MAC address and then select Clear. Your Xbox One will need to restart for the cache to clear. When the Xbox One restarts start the game and the data should sync. This fixed my problem and I was able to connect to the 2K Server. Hope this information help someone good luck.

Neffon- Will you have to re-download all patches for your games again after clearing cache?