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X1 controller keeps disconnecting

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Old 06-05-2019, 11:52 PM   #1
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X1 controller keeps disconnecting

Anybody else having trouble with their controllers, all of a sudden my X1 controllers wont stay connected
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Old 06-06-2019, 12:02 AM   #2
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Re: X1 controller keeps disconnecting

Quote:
Originally Posted by timmg
Anybody else having trouble with their controllers, all of a sudden my X1 controllers wont stay connected


I had an issue once and figured out it was my lithium battery pack after I used regular double a batteries and didn’t have problems


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Old 06-06-2019, 12:30 AM   #3
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Re: X1 controller keeps disconnecting

Quote:
Originally Posted by RockinDaMike
I had an issue once and figured out it was my lithium battery pack after I used regular double a batteries and didn’t have problems


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Battery & controller less than 2 months old
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Old 06-06-2019, 03:30 AM   #4
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Re: X1 controller keeps disconnecting

That doesn't mean it can't be batteries. Interference could do it too, but I'd hope it's just the batteries.
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Old 06-06-2019, 12:51 PM   #5
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Re: X1 controller keeps disconnecting

I recently bought an Xbox Elite controller. It keeps turning off after about 5 minutes of usage. Brand new rechargeable battery, but it continues to do it. I switched battery to the standard controller and that works just fine. What a shame because the Elite controller is the best one I’ve ever used.
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Old 06-07-2019, 10:53 AM   #6
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Re: X1 controller keeps disconnecting

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Originally Posted by The Craigler
I recently bought an Xbox Elite controller. It keeps turning off after about 5 minutes of usage. Brand new rechargeable battery, but it continues to do it. I switched battery to the standard controller and that works just fine. What a shame because the Elite controller is the best one I’ve ever used.
You need to exchange that Elite asap before the 90 day warranty runs out.
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Old 06-07-2019, 02:29 PM   #7
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X1 controller keeps disconnecting

Do you think it’s an actual defect or is this common? From what I’ve read online, it sounds like it could be people’s wireless routers that interfere with the connection. I’ll either exchange it for a new one or get my money back.
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Old 06-07-2019, 07:32 PM   #8
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Re: X1 controller keeps disconnecting

Quote:
Originally Posted by The Craigler
Do you think it’s an actual defect or is this common? From what I’ve read online, it sounds like it could be people’s wireless routers that interfere with the connection. I’ll either exchange it for a new one or get my money back.
I've never heard of it, it's not right, it's not common, you should at least replace it. If the second one does the same then yeah maybe it is interference but I bet your second one will not do it.
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