LOL AT EA'S RESPONSE TEAM

[GotMuscle]

Just got off live chat support with EA about NCAA Fball freezing issues. So the person told me to resave my dynasty file or turn on autosave in dynasty do something to trigger a change & it should work fine. I replied " How am i suppose to do that if i can't get into dynasty in the first place? "

The person replied

"That's a good point."

Immediately i thought it would be followed up by something else but the chat went dead silent for about 2 - 3minutes. I am appauled & at the same time lol'ing.

[coachlem]

That does not work either. I have renamed and changed n nothing has worked

[12]

Quote: Originally Posted by GotMuscle

Just got off live chat support with EA about NCAA Fball freezing issues. So the person told me to resave my dynasty file or turn on autosave in dynasty do something to trigger a change & it should work fine. I replied " How am i suppose to do that if i can't get into dynasty in the first place? " The person replied "That's a good point." Immediately i thought it would be followed up by something else but the chat went dead silent for about 2 - 3minutes. I am appauled & at the same time lol'ing.

Sorry bro... But I LOL'd too

[MarylandMan]

LOL could you imagine this guy running to the EA SPORTS HQ and telling the boss there about the call.

"What's wrong?"

"Some ******* called about dynasty freezes"

"Oh **** not this crap again. Give him a coupon for Madden"

[der juicen]

Breaking News; EA's Support Team are workers, most likely in India, who just get the info from Corporate to tell people who are having problems. They aren't true IT specialists. Hell, they seem to be primarily used for Online Pass problems, connection issues, and other miscellaneous questions.

And that fix does work for some people and doesn't work for others. The freezing issue patch drops in a couple of days, so hopefully that clears your problems. Just don't get pissy when Punjab can't help you. He's there to rectify easily fixed issues on their side and to give information passed to him that is a known temporary fix for others.

[blackball8]

Quote: Originally Posted by der juicen

Breaking News; EA's Support Team are workers, most likely in India, who just get the info from Corporate to tell people who are having problems. They aren't true IT specialists. Hell, they seem to be primarily used for Online Pass problems, connection issues, and other miscellaneous questions. And that fix does work for some people and doesn't work for others. The freezing issue patch drops in a couple of days, so hopefully that clears your problems. Just don't get pissy when Punjab can't help you. He's there to rectify easily fixed issues on their side and to give information passed to him that is a known temporary fix for others.

Breaking news, you are at it again. Enough with the sarcasm and blind EA defense of their stupidity.

[truffleshuffle]

Quote: Originally Posted by blackball8

Breaking news, you are at it again. Enough with the sarcasm and blind EA defense of their stupidity.

You would think after last years mess with freezing they would have worked harder not to have that issue. But its ea ofcorse. I'm almost betting that just like last year every patch they put out will break something else and they will eventualy give up and say there focusing on next years NCAA like thay did last year. Guess they didn;t do to much Focusing if the same issues are still around.

[der juicen]

Quote: Originally Posted by blackball8

Breaking news, you are at it again. Enough with the sarcasm and blind EA defense of their stupidity.

You do know every company is structured like this. But hey, come in just to tell me I'm a staunch defender blablah. Go on Amazon Customer Service, you'll get the same thing. They don't know anything, it's just the way they are structured. Stop being dense.