reality check for you all - PLEASE read this

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  • basehead617
    Rookie
    • Apr 2006
    • 463

    #1

    reality check for you all - PLEASE read this

    I'm going to have to repeat some things I've said in various posts:

    1. I understand the frustration.. you paid and want to play.. however:

    2. Over 100 people do nothing all day but test the game at Microsoft (once submitted) and at Take Two/VC (during development)- I know some of them. They do so in 24 hour shifts during crunch time before a game is released.

    If you know anything about how the console game industry works, you know that it is almost impossible to get a game past Microsoft and Sony's compliance and approval process if there are crashes that are easy to reproduce or happen a lot. This problem did NOT occur in testing.

    Yes higher ups at companies push for some bugs to be overlooked because if you waited for all bugs to be fixed, a game would never come out. They are slightly more lenient on yearly-released sports games because fans have shown they would rather play a game that is updated and improved in other ways than one that is totally bug-free.

    However, you must take my word for it, Microsoft and Sony will NOT greenlight a console release on which it is easy to reproduce a crash in testing. They constantly reject first, second, and third submissions of great games that have even ONE easily reproducible crash, sometimes even in an obscure setting.

    4. Testers do not use retail 360s to test the game because this is not possible. A retail 360 can not play the burns of the constantly updated builds.

    5. The 360s testers use are not identical to the retail 360s you all have.

    6. There are different hard drives and optical drives in various batches of retail 360s.

    7. MLB uses the hard drive more than any other 360 game released so far to my knowledge. It uses them for replays, highlights, all sorts of things. This is my impression, not a guaranteed fact, but I guarantee the so-far-on-360 unprecedented hard drive usage is related to the problem.

    8. The fact that some people have no problems even with a hard drive, online, offline, vip or not, is proof positive of one of two things: a) a problem between 'going gold' and the manufactured disks (manufacturing plant QC, master disc preparation, etc), or b) a 360 problem between different lots of manufactured units, that so far no other game has uncovered because of less or different hard drive usage than MLB.

    The issue is crystal clear in this sense. If two people who have 360s, and two identical discs of the game (this is assuming the problem was not QC at the plant), both format their drives, both through an HDTV with default dashboard settings and one freezes and the other doesn't (this basic situation has played out hundreds of times in these threads) then it is a hardware issue. The fact that it hasnt happened with the limited number of other games from other companies on the 360 so far means nothing.

    9. You can be sure 2K is freaking out about this and there is lots of finger-pointing going on behind the scenes, but you can also be sure there are people losing a lot of sleep and working a lot of long hours trying to narrow down what systems and what combination of factors lead to this issue with the manufactured discs. There is nothing worse for a game than early word of mouth saying 'dont buy it, it doesn't work - anything that affects the bottom line like this, to say that it is intentional, is foolhardy. All they can do now is hope they can come up with a fix within a few weeks and spread the word far and wide that anyone who purchased the game is eligible for the fix.

    I just wanted to lay out a few things that I know are not widely understood. Please don't flame this, I've read every post on the board up until now and there is no need to repost things already said. If you've spoken your mind at all, I've read it.

    Its totally understandable if you want to return or exchange the game. It's totally reasonable to be pissed, but nobody is served by lots of threads full of incorrect information.


    thanks..
    Last edited by basehead617; 04-13-2006, 01:52 AM.
  • RunN1st
    MVP
    • Oct 2002
    • 2906

    #2
    Re: reality check for you all - PLEASE read this

    Originally posted by basehead617
    I'm going to have to repeat some things I've said in various posts:

    1. I understand the frustration.. you paid and want to play.. however:

    2. Over 100 people do nothing all day but test the game at Microsoft (once submitted) and at Take Two/VC (during development)- I know some of them. They do so in 24 hour shifts during crunch time before a game is released.

    If you know anything about how the console game industry works, you know that it is almost impossible to get a game past Microsoft and Sony's compliance and approval process if there are crashes that are easy to reproduce or happen a lot. This problem did NOT occur in testing.

    Yes higher ups at companies push for some bugs to be overlooked because if you waited for all bugs to be fixed, a game would never come out. They are slightly more lenient on yearly-released sports games because fans have shown they would rather play a game that is updated and improved in other ways than one that is totally bug-free.

    However, you must take my word for it, Microsoft and Sony will NOT greenlight a console release on which it is easy to reproduce a crash in testing. They constantly reject first, second, and third submissions of great games that have even ONE easily reproducible crash, sometimes even in an obscure setting.

    4. Testers do not use retail 360s to test the game because this is not possible. A retail 360 can not play the burns of the constantly updated builds.

    5. The 360s testers use are not identical to the retail 360s you all have.

    6. There are different hard drives and optical drives in various batches of retail 360s.

    7. MLB uses the hard drive more than any other 360 game released so far to my knowledge. It uses them for replays, highlights, all sorts of things. This is my impression, not a guaranteed fact, but I guarantee the so-far-on-360 unprecedented hard drive usage is related to the problem.

    8. The fact that some people have no problems even with a hard drive, online, offline, vip or not, is proof positive of one of two things: a) a problem between 'going gold' and the manufactured disks (manufacturing plant QC, master disc preparation, etc), or b) a 360 problem between different lots of manufactured untis, that so far no other game has uncovered because of less or different hard drive usage than MLB.

    The issue is crystal clear in this sense. If two people who have 360s, and two identical discs of the game (this is assuming the problem was not QC at the plant), both format their drives, both through an HDTV with default dashboard settings and one freezes and the other doesn't (this basic situation has played out hundreds of times in these threads) then it is a hardware issue. The fact that it hasnt happened with the limited number of other games from other companies on the 360 so far means nothing.

    9. You can be sure 2K is freaking out about this and there is lots of finger-pointing going on behind the scenes, but you can also be sure there are people losing a lot of sleep and working a lot of long hours trying to narrow down what systems and what combination of factors lead to this issue with the manufactured discs. There is nothing worse for a game than early word of mouth saying 'dont buy it, it doesn't work - anything that affects the bottom line like this, to say that it is intentional, is foolhardy. All they can do now is hope they can come up with a fix within a few weeks and spread the word far and wide that anyone who purchased the game is eligible for the fix.

    I just wanted to lay out a few things that I know are not widely understood. Please don't flame this, I've read every post on the board up until now and there is no need to repost things already said. If you've spoken your mind at all, I've read it.

    Its totally understandable if you want to return or exchange the game. It's totally reasonable to be pissed, but nobody is served by lots of threads full of incorrect information.


    thanks..
    I returned my copy this morning to Walmart by printing the 2kSports forum post which called out the freezing issue. The manager asked me if he could keep the copy of the website excerpt I brought them. Needless to say, he was not happy about it.

    So for now, I'm back to playing "other" console baseball games but I'm immensely curious as to how all this is going to play out.

    Good luck to those that have no issues!
    "The older I get, the faster I was!"
    PSN: RunN1st

    Comment

    • basehead617
      Rookie
      • Apr 2006
      • 463

      #3
      Re: reality check for you all - PLEASE read this

      Originally posted by mniner2003
      I returned my copy this morning to Walmart by printing the 2kSports forum post which called out the freezing issue. The manager asked me if he could keep the copy of the website excerpt I brought them. Needless to say, he was not happy about it.

      So for now, I'm back to playing "other" console baseball games but I'm immensely curious as to how all this is going to play out.

      Good luck to those that have no issues!
      As am i - it is a terrible shame. It's a real shame that even after a fix, if it is to come out, a lot of the damage is already done. People who buy games the day they come out are some of the hardcore power users/players who other people trust to tell them whether or not to buy something.

      As I said though, wait and see what happens. I just wanted people to stop the 'nobody tests their games lol' nonsense and have people realize how brutal MS and Sony can be about what they allow to 'slide' in the game submission.

      Comment

      • Meatball

        #4
        Re: reality check for you all - PLEASE read this

        Hey basehead617, how much you make over at 2K? Do they pay you good? I hope so, because you have a helluva "crisis control" situation ahead of you my friend.

        Comment

        • basehead617
          Rookie
          • Apr 2006
          • 463

          #5
          Re: reality check for you all - PLEASE read this

          Originally posted by KDogg2345
          Hey basehead617, how much you make over at 2K? Do they pay you good? I hope so, because you have a helluva "crisis control" situation ahead of you my friend.
          Nothing.. I play EA, I play 2K Games, I play the Show.. I enjoy them all for different reasons and I don't pimp one over the other. It just irritates me to read the 1000th post relaying misleading or incorrect information to everyone that reads it.

          Most people take obnoxious posts with a grain of salt, especially some of the more intelligent people here on OS, but still.

          Anyway, I knew I'd get flamed, there's 1 so far.

          Comment

          • GamingJones
            Pro
            • Jul 2004
            • 1384

            #6
            Re: reality check for you all - PLEASE read this

            Originally posted by basehead617
            As am i - it is a terrible shame. It's a real shame that even after a fix, if it is to come out, a lot of the damage is already done. People who buy games the day they come out are some of the hardcore power users/players who other people trust to tell them whether or not to buy something.

            As I said though, wait and see what happens. I just wanted people to stop the 'nobody tests their games lol' nonsense and have people realize how brutal MS and Sony can be about what they allow to 'slide' in the game submission.
            I do not care about the why the game does not work or whose fault it is that the game doesn't work.

            The fact is that 2K put out an unplayable game.

            That is not my responsibility and I have no compassion for 2K. I mean, it's not like this bug is a hard to find, rare glitch. It seems as if hundreds, if not thousands, of people found it within the first couple games they played.

            So the testers play pre-release version on developer 360's? That's fine. It's a good way to debug through out the game building process.

            But when you consider the amount of money involved, is it too much to ask that the company test a final version on a normal 360 before releasing the game to the public? Would that not have raised some read flags regarding the freezing issue?

            The way this game freezes SHOULD hurt 2K's sales and reputation.

            Comment

            • basehead617
              Rookie
              • Apr 2006
              • 463

              #7
              Re: reality check for you all - PLEASE read this

              Originally posted by MaxAbbitt
              So the testers play pre-release version on developer 360's? That's fine. It's a good way to debug through out the game building process.

              But when you consider the amount of money involved, is it too much to ask that the company test a final version on a normal 360 before releasing the game to the public? Would that not have raised some read flags regarding the freezing issue?
              One thing I do not know is the whole gold -> manufacturing proof -> manufacturing -> store process. I don't think they do a 'small run' of the game and then take THOSE and do another entire set of tests with retail boxes on that small run. The approved 'gold' copy is probably the one that goes to the plant and after that it's smooth sailing to the store depending on the quality control at the plant and the hardware's reliability.

              I'm sure someone's head will roll somewhere in the chain of responsibility.
              Last edited by basehead617; 04-12-2006, 10:29 PM.

              Comment

              • GamingJones
                Pro
                • Jul 2004
                • 1384

                #8
                Re: reality check for you all - PLEASE read this

                Originally posted by basehead617
                One thing I do not know is the whole gold -> manufacturing proof -> manufacturing -> store process. I don't think they do a 'small run' of the game and then take THOSE and do another entire set of tests with retail boxes on that small run. The approved 'gold' copy is probably the one that goes to the plant and after that it's smooth sailing to the store depending on the quality control at the plant and the hardware's reliability.

                I'm sure someone's head will roll somewhere in the chain of responsibility.
                Considering the issues NHL 2K6 and CHoops 2K6 have had, testing a final press would seem like a logical step.

                For lack of a better term, that is lazy.

                Comment

                • sixthgradetyrant
                  Banned
                  • May 2005
                  • 521

                  #9
                  Re: reality check for you all - PLEASE read this

                  Originally posted by MaxAbbitt
                  I do not care about the why the game does not work or whose fault it is that the game doesn't work.

                  The fact is that 2K put out an unplayable game.

                  That is not my responsibility and I have no compassion for 2K. I mean, it's not like this bug is a hard to find, rare glitch. It seems as if hundreds, if not thousands, of people found it within the first couple games they played.

                  So the testers play pre-release version on developer 360's? That's fine. It's a good way to debug through out the game building process.

                  But when you consider the amount of money involved, is it too much to ask that the company test a final version on a normal 360 before releasing the game to the public? Would that not have raised some read flags regarding the freezing issue?

                  The way this game freezes SHOULD hurt 2K's sales and reputation.
                  Best post in the whole damn forum.

                  I'm sick of sloppy development/testing from ALL sports companies--EA, 2K, Take 2, whomever. I got a good copy, but all who didn't should be simply OUTRAGED.

                  Well said, MaxAbbitt.

                  Comment

                  • Pared
                    Legen - WAIT FOR IT
                    • Feb 2003
                    • 39337

                    #10
                    Re: reality check for you all - PLEASE read this

                    Originally posted by MaxAbbitt
                    I do not care about the why the game does not work or whose fault it is that the game doesn't work.

                    The fact is that 2K put out an unplayable game.

                    That is not my responsibility and I have no compassion for 2K. I mean, it's not like this bug is a hard to find, rare glitch. It seems as if hundreds, if not thousands, of people found it within the first couple games they played.

                    So the testers play pre-release version on developer 360's? That's fine. It's a good way to debug through out the game building process.

                    But when you consider the amount of money involved, is it too much to ask that the company test a final version on a normal 360 before releasing the game to the public? Would that not have raised some read flags regarding the freezing issue?

                    The way this game freezes SHOULD hurt 2K's sales and reputation.
                    That's pretty much why I think some are so irate. You paid $60 for a game that freezes?

                    People were upset about it happening last year with a certain game... I'd be pissed to all hell to find out it's happening on my 360!
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                    [OS Vets NBA 2k7 Champion]
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                    Operation Sports is NOT a website for you to bitch and moan about sports gaming.
                    That's not the meaning of constructive criticism.

                    *Official Miami Heat Haters Club Member #1*

                    Comment

                    • basehead617
                      Rookie
                      • Apr 2006
                      • 463

                      #11
                      Re: reality check for you all - PLEASE read this

                      Originally posted by sixthgradetyrant
                      I'm sick of sloppy development/testing from ALL sports companies--EA, 2K, Take 2, whomever. I got a good copy, but all who didn't should be simply OUTRAGED.
                      I don't disagree with that, but if there are 'good copies' or 'bad copies' it has nothing to do with development or testing, it is manufacturing.

                      All I'm saying is the wrong people are being ripped on, in my estimation.

                      I hope it's not something that is too hard to fix.

                      Comment

                      • cbgatorade0202
                        Why Not?
                        • Dec 2004
                        • 4041

                        #12
                        Re: reality check for you all - PLEASE read this

                        6 games tried...Not 1 time i've made it pass the 1st inning


                        Why should i have a reality check?> haha I laugh at you for even wasting your time with ur post in my opinion.

                        We all know everything u said, Just none of us are out to defend the people that charge $65 for a game and it not even work.

                        Re-format? haha I wouldnt think about it, I will not erase everything i have or buy a memory card b/c a game will not work the way itz supposed 2
                        Let's Get Ready To Rumble!

                        Comment

                        • GamingJones
                          Pro
                          • Jul 2004
                          • 1384

                          #13
                          Re: reality check for you all - PLEASE read this

                          Originally posted by Pared
                          That's pretty much why I think some are so irate. You paid $60 for a game that freezes?

                          People were upset about it happening last year with a certain game... I'd be pissed to all hell to find out it's happening on my 360!
                          I like to refer to MLB 2K6 as the most expensive coaster I have ever purchased.

                          Comment

                          • basehead617
                            Rookie
                            • Apr 2006
                            • 463

                            #14
                            Re: reality check for you all - PLEASE read this

                            Originally posted by basehead617
                            I don't disagree with that, but if there are 'good copies' or 'bad copies' it has nothing to do with development or testing, it is manufacturing.
                            to clarify this, I'm not saying there are good and bad copies.. just that even implying that implies its a manufacturing problem.

                            it's possible though. or every copy of the game is identical and it works differently with different batches of xbox360s.

                            Comment

                            • GamingJones
                              Pro
                              • Jul 2004
                              • 1384

                              #15
                              Re: reality check for you all - PLEASE read this

                              Originally posted by basehead617
                              I don't disagree with that, but if there are 'good copies' or 'bad copies' it has nothing to do with development or testing, it is manufacturing.

                              All I'm saying is the wrong people are being ripped on, in my estimation.

                              I hope it's not something that is too hard to fix.
                              Like I said before, considering the errors and bugs put out in NHL and CHoops...would it not make sense to test games post production?

                              Comment

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